Question / Help Webcam Freezes; Gameplay keeps playing

Kasey

New Member
Hello!

I've been using OBS for about a week or more and I definitely prefer it over Xsplit. But I'm having a problem with my webcams freezing during streams. The same problem happened in Xsplit. I thought switching would help, but it's the same kind of problem happening for both programs. I've analyze the logs and the only thing that pops up is that some video captures are taking longer than usual and I should put them as global sources. I've already put them as global sources though.

Usually when I open a new browser or skip a song on pandora browser it'll freeze. Or sometimes it'll freeze randomly. Even unplugging the USBs don't help. The gameplay keeps playing. The program ends up not responding when I try to close it after this happens. All the other programs on the computer are okay.

Computer Specs:

CPU: Intel Core i7-4771 Haswell
GPU: EVGA GTX 770
RAM: Corsair Vengeance 32.00 GB
Logitech HD Webcam C910, Logitech HD Webcam C910, Logitech C525 Webcam (Use 3 webcams all are global sources set to I420 and custom resolution to 1280 x 720)

I believe it's mostly the webcams that start this problem. But I've tried different settings and I'm not sure what is. Webcam drivers are up to date as well.
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
Try lowering the webcam resolutions. You're most likely using a ton of USB 2.0 bandwidth, which doesn't typically have that much bandwidth to spare. I would also recommend trying to plug one or two in a USB 3.0 port or something to alleviate the bandwidth issue further.
 
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