Question / Help video is glitchy

itzsu · Feb 14, 2014

When I'm done streaming, I go to my Recent broadcasts and highlight some frags, but this sometimes happens, when i watch the recent broadcast, the video looks like its glitchy and it stutters alot and the audio sounds distorted, but I don't know that it happens until i'm done streaming. It doesn't happen a lot. but often it happens. This is a perfect example of what happens. http://www.twitch.tv/itzsu/b/502916306

Lain · Feb 14, 2014

Interesting. Could you post a log with that?

itzsu · Feb 14, 2014

sorry, not on my computer but I'll do it when I get home, but how will you tell from the logs if it sometimes happens? and most of the time it doesnt?

Lain · Feb 14, 2014

Sometimes there are messages in the logs indicated something may have happened that wasn't normal. Isn't guaranteed, but it's pretty nice to have.

itzsu · Feb 20, 2014

Code:

18:16:07: Open Broadcaster Software v0.612b - 32bit (´・ω・｀)
18:16:07: -------------------------------
18:16:07: CPU Name: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
18:16:07: CPU Speed: 3400MHz
18:16:07: Physical Memory:  4095MB Total, 4095MB Free
18:16:07: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
18:16:07: monitor 1: pos={0, 0}, size={1920, 1080}
18:16:07: monitor 2: pos={1920, 13}, size={1280, 1024}
18:16:07: monitor 3: pos={3200, 0}, size={1024, 768}
18:16:07: Windows Version: 6.1 Build 7601 S
18:16:07: Aero is Disabled
18:16:07: -------------------------------
18:16:07: OBS Modules:
18:16:07: Base Address     Module
18:16:07: 01050000         OBS.exe
18:16:07: 5CB40000         OBSApi.dll
18:16:07: 61F50000         DShowPlugin.dll
18:16:07: 613D0000         GraphicsCapture.dll
18:16:07: 5CB20000         NoiseGate.dll
18:16:07: 5CB00000         PSVPlugin.dll
18:16:07: ------------------------------------------
18:16:07: Adapter 1
18:16:07:   Video Adapter: NVIDIA GeForce GTX 660 
18:16:07:   Video Adapter Dedicated Video Memory: 2086469632
18:16:07:   Video Adapter Shared System Memory: 2147807232
18:16:07:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
18:16:07:   Video Adapter Output 2: pos={1920, 13}, size={1280, 1024}, attached=true
18:16:07: ------------------------------------------
18:16:07: Adapter 2
18:16:07:   Video Adapter: Intel(R) HD Graphics 4000
18:16:07:   Video Adapter Dedicated Video Memory: 67108864
18:16:07:   Video Adapter Shared System Memory: 1711276032
18:16:07:   Video Adapter Output 1: pos={3200, 0}, size={1024, 768}, attached=true
18:16:07: =====Stream Start: 2014-02-19, 18:16:07===============================================
18:16:07:   Multithreaded optimizations: On
18:16:07:   Base resolution: 1920x1080
18:16:07:   Output resolution: 1280x720
18:16:07: ------------------------------------------
18:16:07: Loading up D3D10 on NVIDIA GeForce GTX 660 (Adapter 1)...
18:16:07: ------------------------------------------
18:16:07: Audio Format: 44100hz
18:16:07: Playback device {0.0.0.00000000}.{5003acc1-9f98-4533-ac6e-5614b0d973e5}
18:16:07: ------------------------------------------
18:16:07: Using desktop audio input: Speakers (Siberia V2 Illuminated)
18:16:07: ------------------------------------------
18:16:07: Using auxilary audio input: Microphone (Siberia V2 Illuminated)
18:16:07: ------------------------------------------
18:16:07: Audio Encoding: AAC
18:16:07:     bitrate: 128
18:16:07: Using graphics capture
18:16:07: Scene buffering time set to 700
18:16:07: Found QSV hardware support
18:16:07: ------------------------------------------
18:16:07: QSV version 1.6 using MFX_IMPL_HARDWARE_ANY | MFX_IMPL_VIA_D3D9 (actual: MFX_IMPL_HARDWARE3 | MFX_IMPL_VIA_D3D9)
18:16:07: Using 13 bitstreams and 16 frame buffers
18:16:07: ------------------------------------------
18:16:07: Video Encoding: QSV
18:16:07:     fps: 60
18:16:07:     width: 1280, height: 720
18:16:07:     target-usage: MFX_TARGETUSAGE_1_BEST_QUALITY
18:16:07:     profile: MFX_PROFILE_AVC_MAIN
18:16:07:     CBR: yes
18:16:07:     CFR: no
18:16:07:     max bitrate: 3500
18:16:07: ------------------------------------------
18:16:08: SharedTexCapture hooked
18:16:09: Using RTMP service: Twitch / Justin.tv
18:16:09:   Server selection: rtmp://live-iad.justin.tv/app
18:16:09:   Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
18:16:09: Completed handshake with rtmp://live-iad.justin.tv/app in 478 ms.
18:16:10: SO_SNDBUF was at 8192
18:16:10: SO_SNDBUF is now 65536
18:16:11: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 21107 / 463872)
18:16:13: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 0 / 463872)
18:58:43: Exit signal received, terminating capture
18:59:32: Total frames encoded: 156229, total frames duplicated: 213 (0.14%)
18:59:32: Total frames rendered: 156169, number of late frames: 16 (0.01%) (it's okay for some frames to be late)
18:59:32: RTMPPublisher::SocketLoop: Graceful loop exit
18:59:32: Average send payload: 8058 bytes, average send interval: 17 ms
18:59:32: Number of times waited to send: 0, Waited for a total of 0 bytes
18:59:32: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
18:59:32: Number of bytes sent: 1181735946
18:59:32: 
18:59:32: Profiler time results:
18:59:32: 
18:59:32: ==============================================================
18:59:32: video thread frame - [100%] [avg time: 0.869 ms] [children: 27.3%] [unaccounted: 72.7%]
18:59:32: | scene->Preprocess - [0.23%] [avg time: 0.002 ms]
18:59:32: | GPU download and conversion - [27%] [avg time: 0.235 ms] [children: 22.4%] [unaccounted: 4.6%]
18:59:32: | | flush - [16.1%] [avg time: 0.14 ms]
18:59:32: | | CopyResource - [5.75%] [avg time: 0.05 ms]
18:59:32: | | conversion to 4:2:0 - [0.575%] [avg time: 0.005 ms]
18:59:32: Convert444Threads - [100%] [avg time: 0.497 ms] [children: 98.8%] [unaccounted: 1.21%]
18:59:32: | Convert444toNV12 - [98.8%] [avg time: 0.491 ms]
18:59:32: encoder thread frame - [100%] [avg time: 0.09 ms] [children: 76.7%] [unaccounted: 23.3%]
18:59:32: | QueueEncodeTask - [15.6%] [avg time: 0.014 ms]
18:59:32: | ProcessEncodedFrame - [31.1%] [avg time: 0.028 ms]
18:59:32: | sending stuff out - [30%] [avg time: 0.027 ms]
18:59:32: ==============================================================
18:59:32: 
18:59:32: 
18:59:32: Profiler CPU results:
18:59:32: 
18:59:32: ==============================================================
18:59:32: video thread frame - [cpu time: avg 0.119 ms, total 18595.3 ms] [avg calls per frame: 1]
18:59:32: | scene->Preprocess - [cpu time: avg 0 ms, total 31.2 ms] [avg calls per frame: 1]
18:59:32: | GPU download and conversion - [cpu time: avg 0.03 ms, total 4820.43 ms] [avg calls per frame: 1]
18:59:32: | | flush - [cpu time: avg 0.015 ms, total 2355.61 ms] [avg calls per frame: 1]
18:59:32: | | CopyResource - [cpu time: avg 0.007 ms, total 1216.81 ms] [avg calls per frame: 1]
18:59:32: | | conversion to 4:2:0 - [cpu time: avg 0.001 ms, total 280.802 ms] [avg calls per frame: 1]
18:59:32: Convert444Threads - [cpu time: avg 0.28 ms, total 87454.2 ms] [avg calls per frame: 2]
18:59:32: | Convert444toNV12 - [cpu time: avg 0.278 ms, total 86861.4 ms] [avg calls per frame: 2]
18:59:32: encoder thread frame - [cpu time: avg 0.002 ms, total 468.003 ms] [avg calls per frame: 1]
18:59:32: | QueueEncodeTask - [cpu time: avg 0 ms, total 46.8 ms] [avg calls per frame: 1]
18:59:32: | ProcessEncodedFrame - [cpu time: avg 0 ms, total 156.002 ms] [avg calls per frame: 1]
18:59:32: | sending stuff out - [cpu time: avg 0.001 ms, total 171.601 ms] [avg calls per frame: 1]
18:59:32: ==============================================================
18:59:32: 
18:59:32: =====Stream End: 2014-02-19, 18:59:32=================================================


Last game capture log:
2014-02-19, 18:16:07: we're booting up: 
18:16:07: CaptureThread: attached to process csgo.exe
18:16:07: D3D9 Present
18:16:07: D3D9EndScene called
18:16:08: D3DPRESENT_PARAMETERS {
18:16:08: 	BackBufferWidth: 1920
18:16:08: 	BackBufferHeight: 1080
18:16:08: 	BackBufferFormat: D3DFMT_A8R8G8B8
18:16:08: 	BackBufferCount: 1
18:16:08: 	MultiSampleType: D3DMULTISAMPLE_NONE
18:16:08: 	MultiSampleQuality: 0
18:16:08: 	SwapEffect: D3DSWAPEFFECT_DISCARD
18:16:08: 	hDeviceWindow: 131936
18:16:08: 	Windowed: true
18:16:08: 	EnableAutoDepthStencil: true
18:16:08: 	AutoDepthStencilFormat: D3DFMT_D24S8
18:16:08: 	Flags: None
18:16:08: 	FullScreen_RefreshRateInHz: 0
18:16:08: 	PresentationInterval: 2147483648
18:16:08: };
18:16:08: successfully set up d3d9 hooks
18:16:08: D3D9Present called
18:16:08: DoD3D9GPUHook: success
18:16:08: D3DSURFACE_DESC {
18:16:08: 	Format: D3DFMT_A8R8G8B8
18:16:08: 	Type: D3DRTYPE_SURFACE
18:16:08: 	Usage: D3DUSAGE_RENDERTARGET 
18:16:08: 	Pool: D3DPOOL_DEFAULT
18:16:08: 	MultiSampleType: D3DMULTISAMPLE_NONE
18:16:08: 	MultiSampleQuality: 0
18:16:08: 	Width: 1920
18:16:08: 	Height: 1080
18:16:08: };
18:16:08: successfully capturing d3d9 frames via GPU
18:16:08: NV Capture available
18:16:08: FBO available
18:16:08: GL Present
18:16:08: (half life scientist) everything..  seems to be in order

this is the log, it also happened again...I think this is going to be constant now. http://www.twitch.tv/itzsu/b/504779723 just got done streaming. :(

itzsu · Feb 20, 2014

Hmm, it only happens when I live stream, if i do file output, it doesn't do that

Lain · Feb 20, 2014

Hm, seems you're using QSV. Not necessarily blaming QSV, but just to be absolutely sure, I'd like to check to see if it happens with it when off as well.

itzsu · Feb 20, 2014

what's QSV?

itzsu · Feb 20, 2014

oh, quick sync...but I have had that on for a while now

itzsu · Feb 20, 2014

hmm....When i go live on OBS, it's just stuck at loading video on the stream, I even asked my friends to visit my stream and it was the same for them. That is probably why the recent broadcasts are distorted like that...I wonder what is the solution

itzsu · Feb 20, 2014

seems to be happening to alot of people.. http://help.twitch.tv/customer/en/porta ... ew=5558959

itzsu · Feb 21, 2014

FIXED.
all you have to do is clear cookies, cache and anything you can for your browser!

itzsu · Feb 22, 2014

:(... it works the first time, but once you start logging into stuff and saving passwords it just happens again

Question / Help video is glitchy

itzsu

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