Bug Report Video Card disappeared

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areto

New Member
Hello,

since months i have this problem. After a few time of streaming suddenly my displays get black and i get the message "the amd graphics driver restartet" and/or "your video card disappeared from the system. I already tried to update my bios. i used furmark and testet the graphics card and got no error. i dont oc the card. i can play every game with no error message so i get the message only when i´m streaming with obs and airserver. A year ago i streamed with the same programs and there was no problem. So can anybody help me to fix this issue?
https://gist.github.com/b7022f035e1ea79a85e2339deaafc931
 

areto

New Member
Hello, i searched a loot and nothing helped :( I have got still an error! After 2 hours of streaming the message appears! Pls help!!!

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
https://obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\kernelbase.dll' module.

**** UNHANDLED EXCEPTION: 80000003
Fault address: 776382B2 (c:\windows\system32\kernelbase.dll)
OBS version: Open Broadcaster Software v0.657b
Windows version: 10.0 (Build 10586)
CPU: AMD FX(tm)-6300 Six-Core Processor

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
003CECC0 776382B2 0000136C 00007532 00001397 0005044C kernelbase.dll!0x776382b2
003CECD0 001A9EAA 00000000 00000000 761D0837 003CEE44 obs.exe!OBS::Stop+0x19a
003CED1C 001A75D7 001CFBB0 00001397 99000099 0B713978 obs.exe!OBS::ToggleCapturing+0x37
003CED30 001D0ABE 00110430 00000111 00001397 0005044C obs.exe!OBS::OBSProc+0xf0e
003CEE4C 761E84F3 001CFBB0 00110430 00000111 00001397 user32.dll!0x761e84f3
003CEE78 761C6C40 001CFBB0 00000000 00000111 00001397 user32.dll!0x761c6c40
003CEF20 761C6820 02071580 00000000 00000111 00001397 user32.dll!0x761c6820
003CEF80 761CD169 003CEFD4 00000020 003CF1DC 77C98DA0 user32.dll!0x761cd169
003CEFC0 77C98E56 02071580 00000000 0005044C 00000000 ntdll.dll!0x77c98e56
003CF060 761C5EE3 00110430 00000111 00001397 0005044C user32.dll!0x761c5ee3
003CF098 7082959B 7085E070 00000000 00060040 00B67178 comctl32.dll!0x7082959b
003CF0D0 7085E853 0005044C 00000202 00000000 00060040 comctl32.dll!Ordinal395+0x4533
003CF120 761E84F3 7085E070 0005044C 00000202 00000000 user32.dll!0x761e84f3
003CF14C 761C6C40 7085E070 00000000 00000202 00000000 user32.dll!0x761c6c40
003CF1F4 761C6541 761E4F70 005402A3 00B26A28 003CF33C user32.dll!0x761c6541
003CF260 761D9BFB 00110430 003CF33C 001EDA33 0000000A user32.dll!0x761d9bfb
003CF290 0019B4DD 00150000 00000000 00B22FDC 0000000A obs.exe!WinMain+0xabd
003CF774 001EDB3A 004BE000 773538D0 DE5F9A98 003CF814 obs.exe!__tmainCRTStartup+0xfd
003CF7C0 773538F4 004BE000 DEBDF344 00000000 00000000 kernel32.dll!0x773538f4
003CF7D4 77C85DE3 FFFFFFFF 77CAB7C4 00000000 00000000 ntdll.dll!0x77c85de3
003CF81C 77C85DAE 001EDA33 004BE000 00000000 00000000 ntdll.dll!0x77c85dae

Video thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
2011D0DC 761E89CC 00000000 00000000 00000000 00010007 user32.dll!0x761e89cc
2011D128 761D9804 00000000 7622F550 2011D398 00000000 user32.dll!0x761d9804
2011D158 76231696 2011D398 2011D4AC 00000000 00000000 user32.dll!0x76231696
2011D224 7623057A 02666AA6 762302C0 00000000 00000000 user32.dll!0x7623057a
2011D388 7623029C 00000000 2011D4AC 00000000 00000030 user32.dll!0x7623029c
2011D40C 7623000B 00000000 2011D4AC 00000000 00000030 user32.dll!0x7623000b
2011D42C 762302D8 00000000 2011D4AC 00000000 00000030 user32.dll!0x762302d8
2011D448 5E4190C8 00000000 2011D4AC 00000000 00000030 apphelp.dll!0x5e4190c8
2011D46C 5E419D6C 00000000 2011D4AC 00000000 00000030 apphelp.dll!0x5e419d6c
2011D494 64338E56 00247D60 2011F4E4 887A0007 00B16E00 obsapi.dll!OSMessageBoxva+0x66
2011F4B8 6433836B 00247D60 887A0005 887A0007 00B16E00 obsapi.dll!CrashError+0xab
2011F4E0 001B0371 773538F4 00000000 773538D0 FE729568 obs.exe!OBS::MainCaptureLoop+0x1fa1
2011F82C 001ACD05 00000000 773538D0 FE729568 2011F884 obs.exe!OBS::MainCaptureThread+0x5
2011F830 773538F4 00000000 FE90F3D4 00000000 00000000 kernel32.dll!0x773538f4
2011F844 77C85DE3 FFFFFFFF 77CAB7C4 00000000 00000000 ntdll.dll!0x77c85de3
2011F88C 77C85DAE 001ACD00 00000000 00000000 00000000 ntdll.dll!0x77c85dae

A minidump was saved to C:\Users\chris_000\AppData\Roaming\OBS\crashDumps\OBSCrashDump2016-06-06_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
 

Attachments

  • OBSCrashLog2016-06-06_1.txt
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