Question / Help VC500 window capture giving black screen

grnbn

New Member
Hey all,
So I was just using my Diamond One-Touch VC500 in OBS yesterday and the window capture was fine. However, when I went to use it today, it was giving me some very unexpected results. I have had this happen once before as a result of updating my graphics card, but that is not the case this time as I haven't updated it since installing either OBS or the drivers for my video card (in fact, this computer was built two days ago, lol).

When I go to window capture the preview window of the VC500, it shows up as black in OBS but still has audio coming through. Even if I go to monitor capture, the preview window remains black with audio coming through. The preview window itself is fine and I have also tried running both the preview window and OBS off of my NVIDA graphics card. I have also tried switching the encoding being used, but am having no luck. Does anyone have an idea of what the problem might be? I am using two monitors if that would in any way affect things.
 
UPDATE: I tried to Print Screen to show how I could see the video without it showing up in OBS, but it didn't even show up in the print screen... could it be some kind of argument between the software and my graphics card?
 
Solved my own problem - for some reason it only captures the video when I'm IN Aero mode. You guys can shut this thread down (y)
 
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