Question / Help twitchalert problem; they told me to contact OBS support

[Ardeshir Ebadi]

Hello there. When someone follows me on twitch and I have the alertbox (the green screen), I will hear the follow sound in echo, and so will my viewers do aswell. Heres a video on how it looks like. I need help fast so I can go out and stream again.

Thanks in advanced :)

https://www.youtube.com/watch?v=hMUzjkDukqI&feature=youtu.be

 

[R1CH]

Use the CLR Browser instead, green screen mode is for old capture programs which lack browser source.

 

[Ardeshir Ebadi]

I am using CLR Browser. @R1CH

 

[R1CH]

Then why do you have a browser open? Naturally you'll get an echo if you have two sources playing the same alert.

 

[Ardeshir Ebadi]

Because if I have obs open, it will start lagging. Thats why I minimize it @R1CH

 

[R1CH]

I'm talking about your browser, Google Chrome, where you are also running Twitch Alerts. If both OBS and your browser are playing at the same time then you'll have duplicate sounds.

 

[Ardeshir Ebadi]

In the begining, there was no problem, but the problem came from some weeks ago. Can I mute the twitch alerts in google chrome och obs, so I only hear from one single location? @R1CH

 

[R1CH]

I suppose you can do that. I don't see why you need to use Chrome at all though if you're using the CLR Browser.

 

[Ardeshir Ebadi]

As I said before, I'm using chrome because I want to see who is following me. I cannot se who is following me on OBS, cus it causes lag sadly @R1CH

 

[FerretBomb]

So use the recent-events box instead of the alert box, in your browser?
If you have two copies of the alertbox open (one in CLR, one in Chrome) you will get echoing audio. There is really no way around that.

 

[Ardeshir Ebadi]

I fixed it. Im using Stream Labels instead :) Thank you.