Bug Report Twitch: Failed to load channel / failed to get text from remote

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beppe

New Member
I can't load my Twitch channel from OBS. Tried to clear cache folder, re-installed newest version OBS - nothing helped. This is screenshot of message I get every time I'm trying to connect to my Twitch account.
This is the log:

P.S. Streamlabs OBS working well, connecting as usual but I prefer to use OBS and I want to fix this issue.
 

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T

Tourist

New Member
Oh, thank the gods it's not just me!

Windows 10 had an update for me yesterday. Anyone else? Maybe Windows broke something? Again.
 
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bumbumgaming1408

New Member
Yesterday i got an update too. I don't think it is the Update because last evening all worked great :) I can stream live to Twitch BUT...my Channel Information and Chat doesn't show up in OBS
 
M

mmhorda

New Member
I have two PC one with windows update another one without. The same problem on both. So the problem is not with windows.
I assume twitch changed the way how it authenticate users so we will probably need an update for OBS ;)
PS: This is just guessing and speculation!
 
O

Old-ManCain

New Member
I thought I was losing my mind. Glad to see I'm not the only one with this problem. Hopefully a fix is pushed out soon. Unfortunately I cannot stream without this issue being resolved.
 

Attachments

  • OBS Error.png
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EpiKTroLL22

New Member
I have a problem too!!!
Attached Log File
 

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  • 2020-03-13 12-31-55.txt
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  • 2020-03-13 12-44-52.txt
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  • 2020-03-13 13-01-20.txt
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muentges

New Member
Same here with different PCs with and without the last Windowsupdate.
Tried to start one of the PCs with Linux and everything worked fine.

The XSplit Broadcaster has the same issue with Windows 10 but Streamlabs OBS is still working.
 
R

R1CH

Forum Admin
Developer
The problem is with a 3rd party service, GlobalSign, who provide Twitch's SSL certificate. One of their revocation servers is malfunctioning, so Windows SChannel cannot tell if the Twitch certificate is valid or not. While we wait for GlobalSign to fix their issue, instead of connecting your account you can use your stream key to go live.
 
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