Question / Help Turtle Beach X12 Issue!

[Connor Jackson]

Error

When ever I have my turtle beach plugged in and i try to use the mic from the drop down box there is no option to pick the mic on the headset. How do i select the turtle beach's mic?

 

[TimeRocker]

Make sure it is enabled through windows and has all the proper drivers installed

 

[Connor Jackson]

Make sure it is enabled through windows and has all the proper drivers installed

I have everything that i need to operate my turtle beach