Question / Help The same Black Screen problem

[Cisplatini]

Hey, I have a problema that a lot of ppl are talking about. I've already read a lot of topic, but can't find the solution (Yes, I've read http://obsproject.com/forum/viewtopic.php?f=5&t=5965.)
I have the Black screen problem with a laptop. I'm using borderless windows mode on the game. I've switched my dedicated GPU to run OBS there (Yes, I did that for the x32 and the x64). But OBS seems to not find the GPU. I think this is the problem, what can I do about that?
My video card is: AMD Radeon HD 6700M Series

Here is a log:

Spoiler

10:33:12: Open Broadcaster Software v0.584b - 64bit (　^ω^)
10:33:12: -------------------------------
10:33:12: CPU Name: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
10:33:12: CPU Speed: 1995MHz
10:33:12: Physical Memory: 8139MB Total, 4825MB Free
10:33:12: stepping id: 7, model 42, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
10:33:12: monitor 1: pos={0, 0}, size={1920, 1080}
10:33:12: Windows Version: 6.1 Build 7601 S
10:33:12: Aero is Enabled
10:33:12: -------------------------------
10:33:12: OBS Modules:
10:33:12: Base Address Module
10:33:12: 000000003FC10000 OBS.exe
10:33:12: 00000000E2C80000 OBSApi.dll
10:33:12: 00000000E7AE0000 DShowPlugin.dll
10:33:12: 00000000E3B50000 GraphicsCapture.dll
10:33:12: 00000000E7440000 NoiseGate.dll
10:33:12: 00000000E3B30000 PSVPlugin.dll
10:33:12: ------------------------------------------
10:33:12: Adapter 1
10:33:12: Video Adapter: Intel(R) HD Graphics Family
10:33:12: Video Adapter Dedicated Video Memory: 2192572416
10:33:12: Video Adapter Shared System Memory: 3999195136
10:33:12: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
10:33:12: =====Stream Start: 2013-11-29, 10:33:12===============================================
10:33:12: Multithreaded optimizations: On
10:33:12: Base resolution: 1920x1080
10:33:12: Output resolution: 1536x864
10:33:12: ------------------------------------------
10:33:12: Loading up D3D10 on Intel(R) HD Graphics Family...
10:33:12: ------------------------------------------
10:33:12: Audio Format: 48000hz
10:33:12: Playback device {0.0.0.00000000}.{759c2bec-8588-45f4-859e-f9bdb8412523}
10:33:12: ------------------------------------------
10:33:12: Using desktop audio input: Speakers (High Definition Audio Device)
10:33:12: ------------------------------------------
10:33:12: Audio Encoding: AAC
10:33:12: bitrate: 128
10:33:12: Using graphics capture
10:33:12: Scene buffering time set to 700
10:33:12: ------------------------------------------
10:33:12: Video Encoding: x264
10:33:12: fps: 30
10:33:12: width: 1536, height: 864
10:33:12: preset: veryfast
10:33:12: profile: high
10:33:12: keyint: 250
10:33:12: CBR: yes
10:33:12: CFR: no
10:33:12: max bitrate: 700
10:33:12: buffer size: 700
10:33:12: ------------------------------------------
10:33:12: MMDeviceAudioSource: Frequency for device 'Speakers (High Definition Audio Device)' is 352800, samples per sec is 44100
10:33:12: SharedTexCapture hooked
10:33:15: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
10:33:15: New Scene
10:33:15: Using graphics capture
10:33:15: SharedTexCapture hooked
10:33:17: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
10:33:17: New Scene
10:33:17: Using Window Capture
10:33:18: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
10:33:18: New Scene
10:33:18: Using Monitor Capture
10:33:51: Total frames encoded: 1135, total frames duplicated: 328 (28.90%)
10:33:51: Total frames rendered: 813, number of late frames: 324 (39.85%) (it's okay for some frames to be late)
10:33:51:
10:33:51: Profiler time results:
10:33:51:
10:33:51: ==============================================================
10:33:51: video thread frame - [100%] [avg time: 40.137 ms] [children: 98.8%] [unaccounted: 1.23%]
10:33:51: | scene->Preprocess - [92.8%] [avg time: 37.255 ms]
10:33:51: | GPU download and conversion - [5.95%] [avg time: 2.39 ms] [children: 5.89%] [unaccounted: 0.0623%]
10:33:51: | | flush - [5.73%] [avg time: 2.3 ms]
10:33:51: | | CopyResource - [0.11%] [avg time: 0.044 ms]
10:33:51: | | conversion to 4:2:0 - [0.0523%] [avg time: 0.021 ms]
10:33:51: Convert444Threads - [100%] [avg time: 0.781 ms] [children: 99.2%] [unaccounted: 0.768%]
10:33:51: | Convert444toNV12 - [99.2%] [avg time: 0.775 ms]
10:33:51: encoder thread frame - [100%] [avg time: 1.876 ms]
10:33:51: ==============================================================
10:33:51:
10:33:51:
10:33:51: Profiler CPU results:
10:33:51:
10:33:51: ==============================================================
10:33:51: video thread frame - [cpu time: avg 5.91 ms, total 4804.83 ms] [avg calls per frame: 1]
10:33:51: | scene->Preprocess - [cpu time: avg 5.449 ms, total 4430.43 ms] [avg calls per frame: 1]
10:33:51: | GPU download and conversion - [cpu time: avg 0.115 ms, total 93.601 ms] [avg calls per frame: 1]
10:33:51: | | flush - [cpu time: avg 0.057 ms, total 46.801 ms] [avg calls per frame: 1]
10:33:51: | | CopyResource - [cpu time: avg 0.039 ms, total 31.2 ms] [avg calls per frame: 1]
10:33:51: | | conversion to 4:2:0 - [cpu time: avg 0.019 ms, total 15.6 ms] [avg calls per frame: 1]
10:33:51: Convert444Threads - [cpu time: avg 0.751 ms, total 1185.61 ms] [avg calls per frame: 2]
10:33:51: | Convert444toNV12 - [cpu time: avg 0.741 ms, total 1170.01 ms] [avg calls per frame: 2]
10:33:51: encoder thread frame - [cpu time: avg 1.33 ms, total 1482.01 ms] [avg calls per frame: 1]
10:33:51: ==============================================================
10:33:51:
10:33:51: =====Stream End: 2013-11-29, 10:33:51=================================================

At the log OBS is running my powersave GPU! But I've already switched it to the RADEON GPU, look at the print:http://imageshack.com/a/img801/281/1n2v.png

I've tried to disable my Intel HD Graphic Family (the power saving GPU), and than run OBS to force it to use the RADEON GPU, but it didn't work. OBS seems not to recognize the RADEON GPU.

Don't know if I'm forgetting something.
Yours faithfully,

Cisplatini

 

[Cisplatini]

Another pic, showing that Dota2 is running at highperfomance too:http://imageshack.com/a/img842/6578/u955.png

 

[dodgepong]

Odd, that log is only showing the Intel GPU being available for use. It doesn't see the AMD GPU at all. I know I have heard of people having issues with mobile AMD GPUs...unfortunately, I'm not sure what the solution is yet.

 

[Lain]

Radeon laptops have this problem and despite going over it on teamviewer with people multiple times I can't seem to make heads or tails of it. The best guess I can think of is that their drivers don't support the features properly, but I can't say for sure that it's the reason. My recommendation would be to use window capture on the game with "compatibility mode" checked, and run the game in a borderless/windowed mode.