Question / Help The blank screen laptop issue (nvidia)

abney317 · Dec 25, 2014

I have the usual issue as the pinned topic... but I can't seem to do anything to make it actually work
GV-USB2 capture card... I've restarted and tried different options for the graphics cards and it's always blank
I know the capture card settings are fine and working because I can open xsplit and it shows up fine.

Am I missing something here?

Screenshot: http://i.imgur.com/2XIrG4H.png

abney317 · Dec 26, 2014

Still no luck with this. Any ideas on what I missing?

dodgepong · Dec 27, 2014

Can you post your log? (Here's how)

abney317 · Dec 27, 2014

Of course :) here's a new one

Code:

5:36:05: Open Broadcaster Software v0.638b - 64bit ( ^?^)
5:36:05: --------
5:36:05: CPU Name: Intel(R) Core(TM) i7-3820QM CPU @ 2.70GHz
5:36:05: CPU Speed: 2693MHz
5:36:05: Physical Memory:  16286MB Total, 12608MB Free
5:36:05: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
5:36:05: monitor 1: pos={0, 0}, size={1920, 1080}
5:36:05: Windows Version: 6.1 Build 7600
5:36:05: Aero is Enabled
5:36:05: --------
5:36:05: OBS Modules:
5:36:05: Base Address  Module
5:36:05: 000000003F6F0000 OBS.exe
5:36:05: 00000000FA100000 OBSApi.dll
5:36:05: 00000000FA0D0000 CLRHostPlugin.dll
5:36:05: 00000000F9E10000 DShowPlugin.dll
5:36:05: 00000000F9DD0000 GraphicsCapture.dll
5:36:05: 00000000F9E80000 NoiseGate.dll
5:36:05: 00000000F9DA0000 PSVPlugin.dll
5:36:05: -----------
5:36:05: Adapter 1
5:36:05:  Video Adapter: Intel(R) HD Graphics 4000
5:36:05:  Video Adapter Dedicated Video Memory: 67108864
5:36:05:  Video Adapter Shared System Memory: 1711276032
5:36:05:  Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
5:36:05: -----------
5:36:05: Adapter 2
5:36:05:  Video Adapter: NVIDIA GeForce GTX 675M  
5:36:05:  Video Adapter Dedicated Video Memory: 2095644672
5:36:05:  Video Adapter Shared System Memory: 2147233792
5:36:05: ==Stream Start: 2014-12-27, 5:36:05============
5:36:05:  Multithreaded optimizations: On
5:36:05:  Base resolution: 1280x720
5:36:05:  Output resolution: 1280x720
5:36:05: -----------
5:36:05: Nvidia optimus detected, second adapter selected, ignoring useless second adapter, I guess.
5:36:05: Loading up D3D10 on Intel(R) HD Graphics 4000 (Adapter 1)...
5:36:05: -----------
5:36:05: Audio Format: 48000 Hz
5:36:05: -----------
5:36:05: Audio Channels: 2 Ch
5:36:05: Playback device {0.0.0.00000000}.{c32513f9-dd8c-4ad6-a54f-42aecb6648ad}
5:36:05: -----------
5:36:05: Using desktop audio input: Digital Output (Sound Blaster Recon3Di)
5:36:05: Global Audio time adjust: 0
5:36:05: -----------
5:36:05: Audio Encoding: AAC
5:36:05:  bitrate: 128
5:36:05: -----------
5:36:05:  device: GV-USB2, Analog Capture,
5:36:05:  device id \\?\usb#vid_04bb&pid_0532#000000000000001#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{6f814be9-9af6-43cf-9249-c0345a000211},
5:36:05:  chosen type: YUY2, usingFourCC: false, res: 720x576 - 720x576, frameIntervals: 200000-400000
5:36:05:  use buffering: false - 0, fourCC: 'YUY2'
5:36:05:
5:36:05:  device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
5:36:05: Using directshow input
5:36:05: Scene buffering time set to 700
5:36:05: -----------
5:36:05: Video Encoding: x264
5:36:05:  fps: 30
5:36:05:  width: 1280, height: 720
5:36:05:  preset: veryfast
5:36:05:  profile: main
5:36:05:  keyint: 60
5:36:05:  CBR: yes
5:36:05:  CFR: yes
5:36:05:  max bitrate: 1500
5:36:05:  buffer size: 1500
5:36:05: -----------
5:36:08: Total frames encoded: 54, total frames duplicated: 0 (0.00%)
5:36:08: Total frames rendered: 79, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
5:36:08:
5:36:08: Profiler time results:
5:36:08:
5:36:08: ================
5:36:08: video thread frame - [100%] [avg time: 0.931 ms] [children: 51.6%] [unaccounted: 48.4%]
5:36:08: | scene->Preprocess - [0.215%] [avg time: 0.002 ms]
5:36:08: | GPU download and conversion - [51.3%] [avg time: 0.478 ms] [children: 69.1%] [unaccounted: -17.7%]
5:36:08: | | flush - [3.01%] [avg time: 0.028 ms]
5:36:08: | | CopyResource - [65.8%] [avg time: 0.613 ms]
5:36:08: | | conversion to 4:2:0 - [0.215%] [avg time: 0.002 ms]
5:36:08: Convert444Threads - [100%] [avg time: 0.517 ms] [children: 99.4%] [unaccounted: 0.58%]
5:36:08: | Convert444toNV12 - [99.4%] [avg time: 0.514 ms]
5:36:08: encoder thread frame - [100%] [avg time: 1.21 ms] [children: 0.413%] [unaccounted: 99.6%]
5:36:08: | sending stuff out - [0.413%] [avg time: 0.005 ms]
5:36:08: ================
5:36:08:
5:36:08:
5:36:08: Profiler CPU results:
5:36:08:
5:36:08: ================
5:36:08: video thread frame - [cpu time: avg 0.394 ms, total 31.2 ms] [avg calls per frame: 1]
5:36:08: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
5:36:08: | GPU download and conversion - [cpu time: avg 0.394 ms, total 31.2 ms] [avg calls per frame: 1]
5:36:08: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
5:36:08: | | CopyResource - [cpu time: avg 0.557 ms, total 31.2 ms] [avg calls per frame: 1]
5:36:08: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
5:36:08: Convert444Threads - [cpu time: avg 0.85 ms, total 93.6 ms] [avg calls per frame: 2]
5:36:08: | Convert444toNV12 - [cpu time: avg 0.85 ms, total 93.6 ms] [avg calls per frame: 2]
5:36:08: encoder thread frame - [cpu time: avg 0.288 ms, total 15.6 ms] [avg calls per frame: 1]
5:36:08: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
5:36:08: ================
5:36:08:
5:36:08: ==Stream End: 2014-12-27, 5:36:08=============
5:36:09: ==Stream Start: 2014-12-27, 5:36:09============
5:36:09:  Multithreaded optimizations: On
5:36:09:  Base resolution: 1280x720
5:36:09:  Output resolution: 1280x720
5:36:09: -----------
5:36:09: Nvidia optimus detected, second adapter selected, ignoring useless second adapter, I guess.
5:36:09: Loading up D3D10 on Intel(R) HD Graphics 4000 (Adapter 1)...
5:36:09: -----------
5:36:09: Audio Format: 48000 Hz
5:36:09: -----------
5:36:09: Audio Channels: 2 Ch
5:36:09: Playback device {0.0.0.00000000}.{c32513f9-dd8c-4ad6-a54f-42aecb6648ad}
5:36:09: -----------
5:36:09: Using desktop audio input: Digital Output (Sound Blaster Recon3Di)
5:36:09: Global Audio time adjust: 0
5:36:09: -----------
5:36:09: Audio Encoding: AAC
5:36:09:  bitrate: 128
5:36:09: -----------
5:36:09:  device: GV-USB2, Analog Capture,
5:36:09:  device id \\?\usb#vid_04bb&pid_0532#000000000000001#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{6f814be9-9af6-43cf-9249-c0345a000211},
5:36:09:  chosen type: YUY2, usingFourCC: false, res: 720x576 - 720x576, frameIntervals: 200000-400000
5:36:09:  use buffering: false - 0, fourCC: 'YUY2'
5:36:09:
5:36:09:  device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
5:36:10: Using directshow input
5:36:10: Scene buffering time set to 700
5:36:10: -----------
5:36:10: Video Encoding: x264
5:36:10:  fps: 30
5:36:10:  width: 1280, height: 720
5:36:10:  preset: veryfast
5:36:10:  profile: main
5:36:10:  keyint: 60
5:36:10:  CBR: yes
5:36:10:  CFR: yes
5:36:10:  max bitrate: 1500
5:36:10:  buffer size: 1500
5:36:10: -----------
5:36:16: Total frames encoded: 177, total frames duplicated: 0 (0.00%)
5:36:16: Total frames rendered: 203, number of late frames: 1 (0.49%) (it's okay for some frames to be late)
5:36:17:
5:36:17: Profiler time results:
5:36:17:
5:36:17: ================
5:36:17: video thread frame - [100%] [avg time: 0.651 ms] [children: 40.9%] [unaccounted: 59.1%]
5:36:17: | scene->Preprocess - [0.307%] [avg time: 0.002 ms]
5:36:17: | GPU download and conversion - [40.6%] [avg time: 0.264 ms] [children: 42.4%] [unaccounted: -1.84%]
5:36:17: | | flush - [4.45%] [avg time: 0.029 ms]
5:36:17: | | CopyResource - [37.6%] [avg time: 0.245 ms]
5:36:17: | | conversion to 4:2:0 - [0.307%] [avg time: 0.002 ms]
5:36:17: Convert444Threads - [100%] [avg time: 0.451 ms] [children: 99.1%] [unaccounted: 0.887%]
5:36:17: | Convert444toNV12 - [99.1%] [avg time: 0.447 ms]
5:36:17: encoder thread frame - [100%] [avg time: 0.885 ms] [children: 7.57%] [unaccounted: 92.4%]
5:36:17: | sending stuff out - [7.57%] [avg time: 0.067 ms]
5:36:17: ================
5:36:17:
5:36:17:
5:36:17: Profiler CPU results:
5:36:17:
5:36:17: ================
5:36:17: video thread frame - [cpu time: avg 0.153 ms, total 31.2 ms] [avg calls per frame: 1]
5:36:17: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
5:36:17: | GPU download and conversion - [cpu time: avg 0.153 ms, total 31.2 ms] [avg calls per frame: 1]
5:36:17: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
5:36:17: | | CopyResource - [cpu time: avg 0.174 ms, total 31.2 ms] [avg calls per frame: 1]
5:36:17: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
5:36:17: Convert444Threads - [cpu time: avg 0.482 ms, total 171.6 ms] [avg calls per frame: 2]
5:36:17: | Convert444toNV12 - [cpu time: avg 0.482 ms, total 171.6 ms] [avg calls per frame: 2]
5:36:17: encoder thread frame - [cpu time: avg 0.264 ms, total 46.8 ms] [avg calls per frame: 1]
5:36:17: | sending stuff out - [cpu time: avg 0.176 ms, total 31.2 ms] [avg calls per frame: 1]
5:36:17: ================
5:36:17:
5:36:17: ==Stream End: 2014-12-27, 5:36:17=============
5:36:40: CLR host plugin instance deleted; removing dynamically loaded localization strings
5:36:40: Terminating 0x2138
5:36:40: Terminating 0xb58

Osiris · Dec 27, 2014

This log shows you using the intel GPU in OBS

abney317 · Dec 27, 2014

I still get a blank screen in OBS even if I completely disable the intel gpu
and look at the settings I have in the screenshot from the original post
I only had the intel one on because I was testing more.. but I still have everything for OBS set to use the nvidia one.

Just disabled the intel one again like I originally had it and OBS is telling me "Could not get DXGI adapter" which is strange considering this is how I always run OBS (I have the latest version of directx)
Also did a clean install for the nvidia driver and that didn't change anything.. still getting the "Could not get DXGI adapter" message

Code:

11:47:29: Open Broadcaster Software v0.638b - 64bit (　^ω^)
11:47:29: -------------------------------
11:47:29: CPU Name: Intel(R) Core(TM) i7-3820QM CPU @ 2.70GHz
11:47:29: CPU Speed: 2693MHz
11:47:29: Physical Memory:  16354MB Total, 13185MB Free
11:47:29: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
11:47:29: monitor 1: pos={0, 0}, size={1920, 1080}
11:47:29: Windows Version: 6.1 Build 7600
11:47:29: Aero is Enabled
11:47:29: -------------------------------
11:47:29: OBS Modules:
11:47:29: Base Address  Module
11:47:29: 000000003FE10000 OBS.exe
11:47:29: 00000000E3CD0000 OBSApi.dll
11:47:29: 00000000E5E60000 CLRHostPlugin.dll
11:47:29: 00000000E5E20000 DShowPlugin.dll
11:47:29: 00000000E5220000 GraphicsCapture.dll
11:47:29: 00000000E5110000 NoiseGate.dll
11:47:29: 00000000E50E0000 PSVPlugin.dll
11:47:29: ------------------------------------------
11:47:29: Adapter 1
11:47:29:  Video Adapter: NVIDIA GeForce GTX 675M
11:47:29:  Video Adapter Dedicated Video Memory: 2095513600
11:47:29:  Video Adapter Shared System Memory: 2147364864
11:47:29:  Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
11:47:29: =====Stream Start: 2014-12-27, 11:47:29===============================================
11:47:29:  Multithreaded optimizations: On
11:47:29:  Base resolution: 1280x720
11:47:29:  Output resolution: 1280x720
11:47:29: ------------------------------------------

Error: Could not get DXGI adapter

abney317 · Dec 28, 2014

Solution:

In Video Capture Device properties, check "Custom Resolution"
Set Resolution to 720x480

O_O

Question / Help The blank screen laptop issue (nvidia)

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