Question / Help Stream stuttering and artifacting after computer upgrade

fromcj

fromcj

New Member
Hi folks

I recently made the move to a better CPU to help stream, which meant new mobo as well. After the upgrade, all of my streams are stuttering and have this weird artifacting going on, it makes them unwatchable. My roommate streams from his PC just fine, and streaming from consoles works as well. I just need to know what it is on my PC that is causing these issues.

Here's the log file:
Code: 
22:30:43: =====Stream Start: 2015-02-24, 22:30:43===============================================
22:30:43:   Multithreaded optimizations: On
22:30:43:   Base resolution: 1920x1080
22:30:43:   Output resolution: 1280x720
22:30:43: ------------------------------------------
22:30:43: Loading up D3D10 on AMD Radeon R9 200 Series (Adapter 1)...
22:30:43: ------------------------------------------
22:30:43: Audio Format: 48000 Hz
22:30:43: ------------------------------------------
22:30:43: Audio Channels: 2 Ch
22:30:43: Playback device Default
22:30:43: ------------------------------------------
22:30:43: Using desktop audio input: Speakers (Realtek High Definition Audio)
22:30:43: Global Audio time adjust: 0
22:30:43: ------------------------------------------
22:30:43: Using auxilary audio input: Headset Microphone (HyperX 7.1 Audio)
22:30:43: Mic time offset: 0
22:30:43: ------------------------------------------
22:30:43: Audio Encoding: AAC
22:30:43:     bitrate: 128
22:30:43: ------------------------------------------
22:30:43:     device: Logitech HD Webcam C525,
22:30:43:     device id \\?\usb#vid_046d&pid_0826&mi_02#6&255b6c98&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
22:30:43:     chosen type: I420, usingFourCC: false, res: 1600x896 - 1600x896, frameIntervals: 333333-2000000
22:30:43:     use buffering: false - 0, fourCC: 'I420'
22:30:43:     audio device: Disable,
22:30:43:     audio device id Disabled,
22:30:43:     audio time offset 0,
22:30:43:
22:30:44: Using directshow input
22:30:44: Using Monitor Capture
22:30:44: Scene buffering time set to 700
22:30:44: ------------------------------------------
22:30:44: Video Encoding: x264
22:30:44:     fps: 30
22:30:44:     width: 1280, height: 720
22:30:44:     preset: veryfast
22:30:44:     profile: main
22:30:44:     keyint: 60
22:30:44:     CBR: yes
22:30:44:     CFR: yes
22:30:44:     max bitrate: 3000
22:30:44:     buffer size: 3000
22:30:44: ------------------------------------------
22:30:46: Using RTMP service: Twitch
22:30:46:   Server selection: rtmp://live-jfk.twitch.tv/app
22:30:46:   Interface: Intel(R) Ethernet Connection (2) I218-V (ethernet, 1000 mbps)
22:30:46: Completed handshake with rtmp://live-jfk.twitch.tv/app in 422 ms.
22:30:46: SO_SNDBUF was at 65536
22:30:47: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 0 / 400384)
22:30:49: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 0 / 400384)
22:31:56: Total frames encoded: 2141, total frames duplicated: 1 (0.05%)
22:31:56: Total frames rendered: 2167, number of late frames: 1 (0.05%) (it's okay for some frames to be late)
22:31:56:
22:31:56: Profiler time results:
22:31:56:
22:31:56: ==============================================================
22:31:56: video thread frame - [100%] [avg time: 2.271 ms] [children: 83.2%] [unaccounted: 16.8%]
22:31:56: | scene->Preprocess - [79.7%] [avg time: 1.81 ms]
22:31:56: | GPU download and conversion - [3.52%] [avg time: 0.08 ms] [children: 2.99%] [unaccounted: 0.528%]
22:31:56: | | flush - [2.6%] [avg time: 0.059 ms]
22:31:56: | | CopyResource - [0.308%] [avg time: 0.007 ms]
22:31:56: | | conversion to 4:2:0 - [0.0881%] [avg time: 0.002 ms]
22:31:56: Convert444Threads - [100%] [avg time: 0.553 ms] [children: 99.5%] [unaccounted: 0.542%]
22:31:56: | Convert444toNV12 - [99.5%] [avg time: 0.55 ms]
22:31:56: encoder thread frame - [100%] [avg time: 0.784 ms] [children: 2.42%] [unaccounted: 97.6%]
22:31:56: | sending stuff out - [2.42%] [avg time: 0.019 ms]
22:31:56: ==============================================================
22:31:56:
22:31:56:
22:31:56: Profiler CPU results:
22:31:56:
22:31:56: ==============================================================
22:31:56: video thread frame - [cpu time: avg 1.629 ms, total 3531.25 ms] [avg calls per frame: 1]
22:31:56: | scene->Preprocess - [cpu time: avg 1.492 ms, total 3234.38 ms] [avg calls per frame: 1]
22:31:56: | GPU download and conversion - [cpu time: avg 0.014 ms, total 31.25 ms] [avg calls per frame: 1]
22:31:56: | | flush - [cpu time: avg 0.014 ms, total 31.25 ms] [avg calls per frame: 1]
22:31:56: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
22:31:56: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
22:31:56: Convert444Threads - [cpu time: avg 0.393 ms, total 1687.5 ms] [avg calls per frame: 2]
22:31:56: | Convert444toNV12 - [cpu time: avg 0.393 ms, total 1687.5 ms] [avg calls per frame: 2]
22:31:56: encoder thread frame - [cpu time: avg 0.175 ms, total 375 ms] [avg calls per frame: 1]
22:31:56: | sending stuff out - [cpu time: avg 0.007 ms, total 15.625 ms] [avg calls per frame: 1]
22:31:56: ==============================================================
22:31:56:
22:31:56: =====Stream End: 2015-02-24, 22:31:56=================================================
22:31:56: ~RTMPPublisher: Packet flush completed in 128 ms
22:31:56: ~RTMPPublisher: Send thread terminated in 0 ms
22:31:56: RTMPPublisher::SocketLoop: Graceful loop exit
22:31:56: ~RTMPPublisher: Socket thread terminated in 0 ms
22:32:06: ~RTMPPublisher: Final socket shutdown completed in 10124 ms
22:32:06: Average send payload: 6243 bytes, average send interval: 16 ms
22:32:06: Number of times waited to send: 0, Waited for a total of 0 bytes
22:32:06: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
22:32:06: Number of bytes sent: 26627282
22:36:45: Terminating 0x1d74
22:36:45: Terminating 0x1c40
 
D

dping

Active Member
that isn't a complete log. click help and upload a log after you've attempted to stream. if you are getting artifacts in game, your video card is possibly overheating.
 
fromcj

fromcj

New Member
Not getting artifacting in the game, only in the stream output. I also have skyped people successfully, so it's likely not an issue with video transmission I think. My best guess would be that something is messing up in the encoding process but I don't know how to troubleshoot that at all
 
D

dping

Active Member
fromcj said:
Not getting artifacting in the game, only in the stream output. I also have skyped people successfully, so it's likely not an issue with video transmission I think. My best guess would be that something is messing up in the encoding process but I don't know how to troubleshoot that at all
Click to expand...
copy a link your complete log from the help menu. Also, dont use monitor capture. Use game or window capture. What do you mean by artifacting?. Post a link to a video
 
Last edited:
A

AndehX

Member
Yeah, your log isnt telling us anything. No indication as to what CPU you bought, so we can't help you until you upload a full log.
 
D

dping

Active Member
fromcj said:
Sorry, here is the full info, log is too big to post in a message: https://gist.github.com/anonymous/1ffc3170290202789774

Edit: here is a more recent log from tonight, I just streamed my desktop for a minute to duplicate the error: https://gist.github.com/anonymous/410c9a3ab537d02a5413

Here is a link to the issue I'm having on stream so you can see it as well: http://www.twitch.tv/frameloss/b/629333887
Click to expand...
your stream is lagging due to the connection to the ingest server. use this utility to see what ingest server is the best for you and if your ISP is causing your stream to stall the packets. http://www.teamliquid.net/forum/tech-support/478845-twitchtest-twitch-bandwidth-tester
 
fromcj

fromcj

New Member
I used that and it told me to connect to the same server I use. I also had no trouble streaming prior to the upgrade, and no trouble using programs that require video over the internet (like Skype)
 
D

dping

Active Member
fromcj said:
I used that and it told me to connect to the same server I use. I also had no trouble streaming prior to the upgrade, and no trouble using programs that require video over the internet (like Skype)
Click to expand...
I just noticed your network card. I know personally I've had trouble with that same NIC card at work where I had to update the drivers for a fix. seee if you can find updated drivers for your Intel I218-V
 
D

dping

Active Member
fromcj said:
Yeah, but when I try to install it it tells me I have a newer version already
Click to expand...
If you have the motherboard's driver for it, I would go ahead and use it. you'll have to uninstall the driver from device manager, when you do, you'll temporarily lose network connectivity until you reinstall the older driver so make sure you have the motherboards driver downloaded! when you uninstall it, make sure you remove the driver, there will be a check box for to do it.restart the computer then it should allow you to reinstall the driver you want. keep the newer intel driver as a failsafe because you dont want to be left without a somewhat working driver if for some reason your motherboard's driver doesn't work.
 
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