Question / Help Stream Report: could not connect to server!

[Maikillerkinkel]

Hi all, I'm trying to stream to Youtube, but I'm getting this error the whole time: https://gyazo.com/18d0c269558a6094d77c6669a77c917a

Log File: https://gist.github.com/b6f07a22993663e54810

Thank you for your help! Greetings, Mai.

 

[dping]

Hi all, I'm trying to stream to Youtube, but I'm getting this error the whole time: https://gyazo.com/18d0c269558a6094d77c6669a77c917a

Log File: https://gist.github.com/b6f07a22993663e54810

Thank you for your help! Greetings, Mai.

make sure there is an exception in your firewall and if you are running a third party software firewall, check to make sure that it isn't blocking OBS.

 

[Maikillerkinkel]

make sure there is an exception in your firewall and if you are running a third party software firewall, check to make sure that it isn't blocking OBS.

Hi, i already did that. Also this only popsup while streaming to Youtube! Not when i'm streaming to Twitch.tv.

 

[PhillipBess]

I'm having the exact same issue. OBS has been able to connect to the YouTube server fine for over a year now, but just over the past few days I get the "can't connect to server" message. I'm using the latest version. If any one could shed some light on this that would be helpful!

 

[dping]

If you could, both of you in the advanced tab of OBS, use the bind to interfact option and make sure that your local IPv4 LAN IP address is bound to OBS. There is a possibility that YT is trying to bind to a IPv6 address. Anyway, give that a shot.

a LAN IP address will often look like this

192.168.0.1
or
192.168.1.8

 

[Maikillerkinkel]

If you could, both of you in the advanced tab of OBS, use the bind to interfact option and make sure that your local IPv4 LAN IP address is bound to OBS. There is a possibility that YT is trying to bind to a IPv6 address. Anyway, give that a shot.

a LAN IP address will often look like this

192.168.0.1
or
192.168.1.8

Tried it, did not work. I guess i'm using Xsplit for a little while that seems to work fine for me.

 

[dping]

Tried it, did not work. I guess i'm using Xsplit for a little while that seems to work fine for me.

After you do this, resave the new stream key as this updates every time I believe.

 

[Maikillerkinkel]

After you do this, resave the new stream key as this updates every time I believe.

I even clicked on Reset stream key. Did not fix the problem for me.

 

[dping]

I even clicked on Reset stream key. Did not fix the problem for me.

yes and then repaste the stream key in obs? you might also try disabling IPv6 in windows. at the moment the only connections your PC should make is IPv4. I think another gentleman had an issue like this a while back. I want to say we did this and had him run as OBS as admin and I think that fixed his issue...

 

[Sapiens]

We've had multiple people on IRC today complaining about YouTube as well. If other services are working it may be a problem on YouTube's end; try their backup server.

 

[dping]

We've had multiple people on IRC today complaining about YouTube as well. If other services are working it may be a problem on YouTube's end; try their backup server.

Thanks for the heads up

 

[PhillipBess]

Thanks for your suggestions thus far. I have disabled IPv6 and ran OBS as an admin,tried both of the YouTube servers and still no luck.

 

[PhillipBess]

Update. So I found out that someone on our staff added a firewall to the router. We since adjusted the firewall settings to low and I'm now able to stream again with OBS and YouTube! Thanks for the wonderful software that you all provide!

 

[dping]

Update. So I found out that someone on our staff added a firewall to the router. We since adjusted the firewall settings to low and I'm now able to stream again with OBS and YouTube! Thanks for the wonderful software that you all provide!

Open TCP port 1935 outgoing is what you want to tell your IT guy.