Question / Help Stream does not work with Hearthstone

[0wnWilson]

Heyo :)

just made this account for maybe getting some help from you guys ...

The thing is, that everytime i start streaming/even looking at my setup through the preview i get an error as soon as i start Hearthstone ... Hearthstone is in windowed mode, my settings should be allright since i just worked with them after the update and it worked, now it's broken somehow ...

Logfile is the following:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\nvwgf2um.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 0F8AEF2B (c:\windows\system32\nvwgf2um.dll)
OBS version: Open Broadcaster Software v0.60b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
06B3FA00 0F8AEF2B 0BD96290 0A783A98 0BD96290 0046A558 nvwgf2um.dll!0xf8aef2b
06B3FA2C 0F8FD3C2 0A783A98 6B02A8FF 7091D07C 2002EE08 nvwgf2um.dll!0xf8fd3c2
06B3FA4C 0FAA3EE4 0A783A98 0A86DFDC 6B02A8FF 7091D07C nvwgf2um.dll!0xfaa3ee4
06B3FAE0 0F829270 00000000 0A81B670 072B3E20 0A8A5900 nvwgf2um.dll!0xf829270
06B3FB10 0F826309 072B41E8 06B3FB68 0FF9E8AE 0A81B670 nvwgf2um.dll!0xf826309
06B3FB2C 0F9051E5 0A81B670 8ABCA03D 00000000 072B41E8 nvwgf2um.dll!0xf9051e5
06B3FB38 0FF9E8AE 00000000 06B3FB80 76D1336A 072B3E20 nvwgf2um.dll!0xff9e8ae
06B3FB70 0FF9E9D6 072B3E20 06B3FBC0 77C19F72 072B3E20 nvwgf2um.dll!0xff9e9d6
06B3FB7C 76D1336A 072B3E20 71776B73 00000000 00000000 kernel32.dll!0x76d1336a
06B3FB88 77C19F72 0FF9E95A 072B3E20 00000000 00000000 ntdll.dll!0x77c19f72
06B3FBC8 77C19F45 0FF9E95A 072B3E20 00000000 00000000 ntdll.dll!0x77c19f45

A minidump was saved to C:\***\OBS\crashDumps\OBSCrashDump2014-02-04_7.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

The dumpfile-upload gives me a crash report from Firefox ...

Hope you guys could maybe help me :)

 

[0wnWilson]

Just read the HowTo and now a second try to upload the DMP file :X

 

[Lain]

Thank you very much for the crash info/dump. If possible could you post a regular OBS log as well, of that date/time?

 

[0wnWilson]

Thank you very much for the crash info/dump. If possible could you post a regular OBS log as well, of that date/time?

Yeah sure, here you go :)

After further testing it seems that this problem does only occur with Hearthstone ... tested Bastion and Diablo III, both worked fine.

 

[hilalpro]

Are you using game capture with Hearthstone? Close OBS then make sure to change your NVIDIA global 3D settings to high performance mode like this http://s1109.photobucket.com/user/Shade ... d.jpg.html launch OBS again then pick the top video adapter from this drop down http://s1109.photobucket.com/user/Shade ... 1.jpg.html (select the top one and Ignore the name of the adapter).

 

[Lain]

I had some people check heartstone and it should be fine. It seems to be related to the fact that you're on a laptop. Certain laptop drivers are annoyingly unstable with it.

 

[0wnWilson]

Are you using game capture with Hearthstone? Close OBS then make sure to change your NVIDIA global 3D settings to high performance mode like this http://s1109.photobucket.com/user/Shade ... d.jpg.html launch OBS again then pick the top video adapter from this drop down http://s1109.photobucket.com/user/Shade ... 1.jpg.html (select the top one and Ignore the name of the adapter).

TY!! This worked :)