Question / Help Stream disconnecting after 10-15 seconds of streaming.

[Keodo]

Hi there,

I'm trying to stream League of Legends and I've spent hours trying to figure out why this has been happening. The problem is, is that I am disconnecting about 10-15 seconds into streaming and OBS goes into the attempting to reconnect stage. While I'm "streaming" for that 10-15 seconds nothing is appearing up on Twitch.tv.
I've made sure that I've got the correct Stream Key and I haven't gone crazy with the settings and I've tried to keep everything low while still a decent quality. I think it might be something to do with Hamachi stopping me from streaming, but I don't know. Here are the logs. Thank you.

20:44:48: Open Broadcaster Software v0.584b - 64bit (　^ω^)
20:44:48: -------------------------------
20:44:48: CPU Name: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
20:44:48: CPU Speed: 3392MHz
20:44:48: Physical Memory: 8175MB Total, 4711MB Free
20:44:48: stepping id: 7, model 42, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
20:44:48: monitor 1: pos={0, 0}, size={1920, 1080}
20:44:48: Windows Version: 6.1 Build 7601 S
20:44:48: Aero is Disabled
20:44:48: -------------------------------
20:44:48: OBS Modules:
20:44:48: Base Address Module
20:44:48: 000000003F500000 OBS.exe
20:44:48: 00000000E9640000 OBSApi.dll
20:44:48: 00000000F8ED0000 DShowPlugin.dll
20:44:48: 00000000F8760000 GraphicsCapture.dll
20:44:48: 00000000F8EB0000 NoiseGate.dll
20:44:48: 00000000F8730000 PSVPlugin.dll
20:44:48: ------------------------------------------
20:44:48: Adapter 1
20:44:48: Video Adapter: NVIDIA GeForce GTX 570
20:44:48: Video Adapter Dedicated Video Memory: 1309081600
20:44:48: Video Adapter Shared System Memory: 2952630272
20:44:48: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
20:44:48: =====Stream Start: 2013-11-16, 20:44:48===============================================
20:44:48: Multithreaded optimizations: On
20:44:48: Base resolution: 1920x1080
20:44:48: Output resolution: 1280x720
20:44:48: ------------------------------------------
20:44:48: Loading up D3D10 on NVIDIA GeForce GTX 570...
20:44:48: ------------------------------------------
20:44:48: Audio Format: 44100hz
20:44:48: Playback device {0.0.0.00000000}.{cd9eb0f7-eb4e-4293-bf1d-98eb45f62ed5}
20:44:48: ------------------------------------------
20:44:48: Using desktop audio input: Speakers (Razer Megalodon)
20:44:48: Using 7.1 surround speaker setup
20:44:48: ------------------------------------------
20:44:48: Using auxilary audio input: Microphone (Razer Megalodon)
20:44:48: ------------------------------------------
20:44:48: Audio Encoding: AAC
20:44:48: bitrate: 128
20:44:48: Using graphics capture
20:44:48: Scene buffering time set to 400
20:44:48: ------------------------------------------
20:44:48: Video Encoding: x264
20:44:48: fps: 30
20:44:48: width: 1280, height: 720
20:44:48: preset: veryfast
20:44:48: profile: high
20:44:48: keyint: 60
20:44:48: CBR: yes
20:44:48: CFR: yes
20:44:48: max bitrate: 1000
20:44:48: buffer size: 1000
20:44:48: ------------------------------------------
20:44:48: MMDeviceAudioSource: Frequency for device 'Speakers (Razer Megalodon)' is 1536000, samples per sec is 48000
20:44:48: MMDeviceAudioSource: Frequency for device 'Microphone (Razer Megalodon)' is 192000, samples per sec is 48000
20:44:48: SharedTexCapture hooked
20:44:50: Using RTMP service: Twitch / Justin.tv
20:44:50: Server selection: rtmp://live-fra.justin.tv/app
20:44:50: Interface: Hamachi Network Interface (ethernet, 100 mbps)
20:44:55: GraphicsCaptureSource::NewCapture: eliminating old capture
20:44:55: SharedTexCapture hooked
20:45:11: librtmp error: The connection timed out. Try a different server, or check that the connection is not being blocked by a firewall or other security software (10060).
20:45:11: Connection to rtmp://live-fra.justin.tv/app failed: Could not connect to server
20:45:11:
20:45:11: The connection timed out. Try a different server, or check that the connection is not being blocked by a firewall or other security software (10060).
20:45:11:
20:45:12: Total frames encoded: 705, total frames duplicated: 0 (0.00%)
20:45:13: Total frames rendered: 711, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
20:45:13: Number of times waited to send: 0, Waited for a total of 0 bytes
20:45:13: Number of b-frames dropped: 0 (-1.$%), Number of p-frames dropped: 0 (-1.$%), Total 0 (-1.$%)
20:45:13: Number of bytes sent: 0
20:45:13:
20:45:13: Profiler time results:
20:45:13:
20:45:13: ==============================================================
20:45:13: video thread frame - [100%] [avg time: 1.26 ms] [children: 18.3%] [unaccounted: 81.7%]
20:45:13: | scene->Preprocess - [0.159%] [avg time: 0.002 ms]
20:45:13: | GPU download and conversion - [18.1%] [avg time: 0.228 ms] [children: 11%] [unaccounted: 7.06%]
20:45:13: | | flush - [9.6%] [avg time: 0.121 ms]
20:45:13: | | CopyResource - [1.27%] [avg time: 0.016 ms]
20:45:13: | | conversion to 4:2:0 - [0.159%] [avg time: 0.002 ms]
20:45:13: Convert444Threads - [100%] [avg time: 0.528 ms] [children: 97.3%] [unaccounted: 2.65%]
20:45:13: | Convert444toNV12 - [97.3%] [avg time: 0.514 ms]
20:45:13: encoder thread frame - [100%] [avg time: 0.949 ms]
20:45:13: ==============================================================
20:45:13:
20:45:13:
20:45:13: Profiler CPU results:
20:45:13:
20:45:13: ==============================================================
20:45:13: video thread frame - [cpu time: avg 0.351 ms, total 249.6 ms] [avg calls per frame: 1]
20:45:13: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
20:45:13: | GPU download and conversion - [cpu time: avg 0.065 ms, total 46.8 ms] [avg calls per frame: 1]
20:45:13: | | flush - [cpu time: avg 0.065 ms, total 46.8 ms] [avg calls per frame: 1]
20:45:13: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
20:45:13: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
20:45:13: Convert444Threads - [cpu time: avg 0.404 ms, total 561.603 ms] [avg calls per frame: 2]
20:45:13: | Convert444toNV12 - [cpu time: avg 0.392 ms, total 546.003 ms] [avg calls per frame: 2]
20:45:13: encoder thread frame - [cpu time: avg 0.337 ms, total 234.001 ms] [avg calls per frame: 1]
20:45:13: ==============================================================
20:45:13:
20:45:13: =====Stream End: 2013-11-16, 20:45:13=================================================

 

[Krazy]

Frankfurt server is currently exploding, try another server.

Moved to Questions and Help, not a bug.

 

[Keodo]

Hey there, I had tried the UK - London server before moving over to Frankfurt. I heard that UK server wasn't working and that's why I had moved. So does this mean both the servers are down at this time? Thanks for the advice and sorry about posting in the wrong area. I'll give NL - Amsterdam a try. Thanks again.

 

[Keodo]

Oh i forgot to mention that the UK server hadn't worked either. I just quoted "I heard that UK server wasn't working"

 

[Krazy]

Just keep trying servers until you get a more stable connection, maybe even try New York or Ashburn.

 

[Keodo]

Alright, I've just tried the Amsterdam and Stockholm servers. They're both not working. Are all EU servers down at the moment?

 

[Keodo]

I'll try some other regions then. What's the disadvantage of streaming on a lower latency server? I heard the only difference is that there is a slightly longer delay. If it is just that, then I'll have no problem streaming on other servers. I'll go give it a try now. Thanks.

 

[Krazy]

Yeah, you really just need to find a server that is stable and can handle the bitrate you want to use. If the ping is high, but doesn't drop frames or disconnect you, then it's fine.

Looking over your log again, you may need to make sure to add an exception in your firewall/antivirus for OBS.exe

 

[Keodo]

I've just finished trying most of the US servers. Haven't finished yet though. I've already made an exception in my firewall, but I'll need to check my antivirus. Thanks.

 

[Keodo]

Okay I've tried every server. I even tried the Singapore server, but none of them work. I've made an exception on my antivirus/firewall, and they all still don't work. Any ideas?

 

[Krazy]

Unfortunately it just seems like your connection is unstable right now, especially if ALL of the servers are exhibiting the same behavior. You could make try another streaming service, though.

 

[Keodo]

Hey, sorry for the late reply. I forgot to check the next page. I should mention that I'm using a powerline adapter because my router is downstairs and my PC is upstairs. Could this be what is causing the problem?

 

[Krazy]

It's very possible, because after you said all servers show the same behavior, it really seems to me like your connection is very unstable. Not being plugged in to a traditional LAN cable would explain a lot. Those powerline adapters never have been very reliable if you need high throughput (like for streaming)

 

[Keodo]

Alright then. Thanks for the help and advice, I'll run a proper cable from my router to my PC.