Question / Help Stream buffering help. I have changed everything i can think of.

thyreloaded

New Member
So what is going on is that my stream keeps buffering every few secs for people. I am trying to get it set for a charity stream i have coming up. I had a friend watch so i could do some testing, and he said if kept buffering every few secs. I am using a streaming pc so im not worried about cpu overload since im not using it for my gaming. He was watching the buffer size in twitch and it kept dropping to 0. The highest it would get it 3.42. I watch others and they have a buffer size of 7-11 secs all the time. My upload speeds are a constant 7.2 mps. Im not partnered with twitch so views can not change the quality so i down scaled it but still having isses. Here are my log, and a pic of my stream buffer size.

SVDmbOs.png


https://gist.github.com/3430eac72fc22bbeace3
 

FaHu

Member
Probably your graphicscard is not strong enough for 60fps in this resolution. Isnt the nvidia geforce 8400 over 6 years old still. Probably try 720p 30fps maybe you get better quality and less buffering. And ask your friend if he has a good connection to see those streams. Sometimes its not your fault just the servers from twitch
 

thyreloaded

New Member
I didnt realize i posted that log. i had it set to 25 fps in the end. I thought i had it downsized to 540p. do i need to change my base resolution if i am down sizing it. i thought that gpu was not a big faction. i thought it was more cpu. do you think i should try a intel set up instead. i love my amd but if intel works better i will try that.
 

FaHu

Member
Both works. Intel has a bit more power but at least both cpu are in a almost same level. If you buy one of the newest. Both cpu and graphicscard is important. But cpu is at least there for the encoding. Maybe set keyint to 2 like twitch say
 

thyreloaded

New Member
ok ill change my key to 2 and put in my other gpu. hd6550 and see what that does. i really dont feel like spending all that money just for that not to work either. i may contact twitch and see what they say about this. this isnt the first time this has happened. this happened onmy full gaming pc with a different isp and different location and my upload was even better then.
 

Cryonic

Member
If you dont drop any frames, you should be completly fine. If someone is buffering, that usually means they have less downstream than needed to watch the stream OR the ISP between the twitch server and the viewer is doing some crap.
I can watch everything, even tryed to push 5,5mbit/s to twitch just for the lolz - and still no buffering. No transcoding options either, so that was just pure source.
Talk to your ISP before throwing money at some new shiny hardware, that will fix the issue.
 

thyreloaded

New Member
so i run comcast and other streamers i watch run comcast as well. so idk. i hate comcast anyways. this also happened when i was on fios. im at work now so i cant change settings and see. i am just trying to get my things in order before i get home tonight so i can mess with it. if i talk to my isp what should i tell them.
 

Cryonic

Member
Tell your ISP to check the connection between you and the twitch.tv servers. Specially San Francisco, but other NA servers too.
If the service is good they will find the problem. But it can happen that it is outside of your IPS range, so comcast cant do anything about it, maybe just write an e-mail describing the problem, but nothing else.
 

thyreloaded

New Member
ill call them later tonight. my friend that was watching the stream lives 20 miles any. weird. i could understand if it was a issue in other countries.
 

Cryonic

Member
It can be an issue with your neighbour. He will get a better route over a couple of different hops and will enjoy high bandwith streaming with low ping to the server and other nice things. And you will get a route with an overloaded router, slowing you down.
 

Cryonic

Member
yeah thats such a pain. isp's suck. i will change some setting tonight and give it anther try.
Actually not, they provide us good connections so we can actually enjoy and create content without any limits. Tech problems can happen, just talk to them - this stuff is usually fixed withhin 1-2 days.
 

Cryonic

Member
About emails to twitch - forget it. Unless you are partnered and pretty big, dont expect any reasonable support.
Maybe your ISP can help you.
 
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