Question / Help Static Only When Recording Games

TCKTturtle · Jun 21, 2015

Hi, just a few days ago I got a new turtle beach px22 headset. I plugged in the audio and usb into the correct ports and adjusted the settings on the amplifier to my liking. When I went to record Advanced Warfare with it, the mic had a lot of static whenever I talked. I tried recording regularly on my desktop and it was fine, but in-game it had static. If you need any specs or videos, I'll be glad to upload some.

PLEASE HELP! Thanks in advance!

dodgepong · Jun 22, 2015

Can you post a log and a link to a video example of the issue?

TCKTturtle · Jun 22, 2015

18:03:30: Open Broadcaster Software v0.651b - 32bit (´・ω・｀)
18:03:30: -------------------------------
18:03:30: CPU Name: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
18:03:30: CPU Speed: 3193MHz
18:03:30: Physical Memory: 4095MB Total, 4095MB Free
18:03:30: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
18:03:30: monitor 1: pos={0, 0}, size={1920, 1080}
18:03:30: Windows Version: 6.2 Build 9200
18:03:30: Aero is Enabled
18:03:30: -------------------------------
18:03:30: OBS Modules:
18:03:30: Base Address Module
18:03:30: 00F70000 OBS.exe
18:03:30: 52340000 OBSApi.dll
18:03:30: 520E0000 DShowPlugin.dll
18:03:30: 593A0000 GraphicsCapture.dll
18:03:30: 59190000 NoiseGate.dll
18:03:30: 52ED0000 PSVPlugin.dll
18:03:30: 520C0000 scenesw.dll
18:03:30: ------------------------------------------
18:03:30: Adapter 1
18:03:30: Video Adapter: Intel(R) HD Graphics 4600
18:03:30: Video Adapter Dedicated Video Memory: 0
18:03:30: Video Adapter Shared System Memory: 1879048192
18:03:30: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
18:03:30: =====Stream Start: 2015-06-21, 18:03:30===============================================
18:03:30: Multithreaded optimizations: On
18:03:30: Base resolution: 1920x1080
18:03:30: Output resolution: 1920x1080
18:03:30: ------------------------------------------
18:03:30: Loading up D3D10 on Intel(R) HD Graphics 4600 (Adapter 1)...
18:03:30: ------------------------------------------
18:03:30: Audio Format: 48000 Hz
18:03:30: ------------------------------------------
18:03:30: Audio Channels: 2 Ch
18:03:30: Playback device {0.0.0.00000000}.{66c701f7-5b41-42c4-b33e-eb5c82d51c8f}
18:03:30: ------------------------------------------
18:03:30: Using desktop audio input: Speakers (Turtle Beach PX22)
18:03:30: Global Audio time adjust: 0
18:03:30: ------------------------------------------
18:03:30: Using auxilary audio input: Microphone (Turtle Beach PX22)
18:03:30: Mic time offset: 0
18:03:30: ------------------------------------------
18:03:30: Audio Encoding: AAC
18:03:30: bitrate: 320
18:03:30: Using Monitor Capture
18:03:30: Scene buffering time set to 700
18:03:30: ------------------------------------------
18:03:30: Video Encoding: x264
18:03:30: fps: 40
18:03:30: width: 1920, height: 1080
18:03:30: preset: veryfast
18:03:30: profile: high
18:03:30: keyint: 250
18:03:30: CBR: yes
18:03:30: CFR: yes
18:03:30: max bitrate: 3500
18:03:30: buffer size: 3500
18:03:30: ------------------------------------------
18:03:39: FlushBufferedVideo: Flushing 5 packets over 100 ms
18:03:39: Total frames encoded: 328, total frames duplicated: 162 (49.39%)
18:03:39: Total frames rendered: 179, number of late frames: 177 (98.88%) (it's okay for some frames to be late)
18:03:39:
18:03:39: Profiler time results:
18:03:39:
18:03:39: ==============================================================
18:03:39: video thread frame - [100%] [avg time: 50.374 ms] [children: 98.6%] [unaccounted: 1.36%]
18:03:39: | scene->Preprocess - [98.3%] [avg time: 49.535 ms]
18:03:39: | GPU download and conversion - [0.304%] [avg time: 0.153 ms] [children: 0.238%] [unaccounted: 0.0655%]
18:03:39: | | flush - [0.0238%] [avg time: 0.012 ms]
18:03:39: | | CopyResource - [0.0814%] [avg time: 0.041 ms]
18:03:39: | | conversion to 4:2:0 - [0.133%] [avg time: 0.067 ms]
18:03:39: Convert444Threads - [100%] [avg time: 2.114 ms] [children: 99.5%] [unaccounted: 0.473%]
18:03:39: | Convert444toNV12 - [99.5%] [avg time: 2.104 ms]
18:03:39: encoder thread frame - [100%] [avg time: 2.767 ms] [children: 1.52%] [unaccounted: 98.5%]
18:03:39: | sending stuff out - [1.52%] [avg time: 0.042 ms]
18:03:39: ==============================================================
18:03:39:
18:03:39:
18:03:39: Profiler CPU results:
18:03:39:
18:03:39: ==============================================================
18:03:39: video thread frame - [cpu time: avg 6.197 ms, total 1109.38 ms] [avg calls per frame: 1]
18:03:39: | scene->Preprocess - [cpu time: avg 5.324 ms, total 953.125 ms] [avg calls per frame: 1]
18:03:39: | GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:03:39: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:03:39: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:03:39: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:03:39: Convert444Threads - [cpu time: avg 2.524 ms, total 828.125 ms] [avg calls per frame: 2]
18:03:39: | Convert444toNV12 - [cpu time: avg 2.524 ms, total 828.125 ms] [avg calls per frame: 2]
18:03:39: encoder thread frame - [cpu time: avg 2.805 ms, total 906.25 ms] [avg calls per frame: 1]
18:03:39: | sending stuff out - [cpu time: avg 0.096 ms, total 31.25 ms] [avg calls per frame: 1]
18:03:39: ==============================================================
18:03:39:
18:03:39: =====Stream End: 2015-06-21, 18:03:39=================================================
18:04:39: Terminating 0x1dac

Last game capture log:
2015-06-21, 17:50:41: we're booting up:
17:50:41: CaptureThread: attached to process s1_mp64_ship.exe
17:50:41: D3D9 Present
17:50:41: DXGI Present
17:50:41: (half life scientist) everything.. seems to be in order
17:50:41: DXGI: Found D3D 11
17:50:41: setting up d3d11 data
17:50:41: ---------------------- Cleared D3D11 Capture ----------------------
17:50:41: found dxgi format (dx11) of: 28, size: {1280, 720}, multisampled: false
17:50:41: DoD3D11Hook: success
17:50:41: successfully capturing d3d11 frames via GPU
17:51:02: stop requested, terminating d3d11 capture
17:51:02: ---------------------- Cleared D3D11 Capture ----------------------
17:55:00: DoD3D11Hook: success
17:55:00: successfully capturing d3d11 frames via GPU
17:55:26: stop requested, terminating d3d11 capture
17:55:26: ---------------------- Cleared D3D11 Capture ----------------------
17:56:10: DoD3D11Hook: success
17:56:10: successfully capturing d3d11 frames via GPU
17:56:46: stop requested, terminating d3d11 capture
17:56:46: ---------------------- Cleared D3D11 Capture ----------------------
17:57:27: DoD3D11Hook: success
17:57:27: successfully capturing d3d11 frames via GPU
17:57:33: stop requested, terminating d3d11 capture
17:57:33: ---------------------- Cleared D3D11 Capture ----------------------
17:57:48: DoD3D11Hook: success
17:57:48: successfully capturing d3d11 frames via GPU
17:58:25: stop requested, terminating d3d11 capture
17:58:25: ---------------------- Cleared D3D11 Capture ----------------------
17:59:40: DoD3D11Hook: success
17:59:40: successfully capturing d3d11 frames via GPU
18:00:31: stop requested, terminating d3d11 capture
18:00:31: ---------------------- Cleared D3D11 Capture ----------------------

link one: https://www.youtube.com/watch?v=xeDbc7fAlUc
link two: https://www.youtube.com/watch?v=EB7msUXuo3A

dodgepong · Jun 22, 2015

You have an insane amount of duplicate frames. My guess is that it's because you don't have a dedicated GPU, and are trying to run a demanding game while simultaneously trying to stream at 1080p40 on your poor little integrated GPU. Try downscaling your OBS resolution to 480p and reduce the frame rate to 30 FPS and see if that changes anything.

TCKTturtle · Jun 22, 2015

dodgepong said:
You have an insane amount of duplicate frames. My guess is that it's because you don't have a dedicated GPU, and are trying to run a demanding game while simultaneously trying to stream at 1080p40 on your poor little integrated GPU. Try downscaling your OBS resolution to 480p and reduce the frame rate to 30 FPS and see if that changes anything.

Thanks, I figured it was because I don't have a great PC. I'll try it and reply later.

TCKTturtle · Jun 23, 2015

https://youtu.be/LY-nIsK-5sY
I wasn't even running the game and it was still clicking. I reduced the frame rate to 30 and put it at 480p.

dodgepong · Jun 23, 2015

Can you post the log from that test recording?

TCKTturtle · Jun 23, 2015

12:37:59: Open Broadcaster Software v0.651b - 32bit (´・ω・｀)
12:37:59: -------------------------------
12:37:59: CPU Name: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
12:37:59: CPU Speed: 3193MHz
12:37:59: Physical Memory: 4095MB Total, 4095MB Free
12:37:59: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
12:37:59: monitor 1: pos={0, 0}, size={1920, 1080}
12:37:59: Windows Version: 6.2 Build 9200
12:37:59: Aero is Enabled
12:37:59: -------------------------------
12:37:59: OBS Modules:
12:37:59: Base Address Module
12:37:59: 00F70000 OBS.exe
12:37:59: 77CE0000 OBSApi.dll
12:37:59: 77A80000 DShowPlugin.dll
12:37:59: 77A50000 GraphicsCapture.dll
12:37:59: 77A20000 NoiseGate.dll
12:37:59: 77A00000 PSVPlugin.dll
12:37:59: 779E0000 scenesw.dll
12:37:59: ------------------------------------------
12:37:59: Adapter 1
12:37:59: Video Adapter: Intel(R) HD Graphics 4600
12:37:59: Video Adapter Dedicated Video Memory: 0
12:37:59: Video Adapter Shared System Memory: 1879048192
12:37:59: Video Adapter Output 1: pos={0, 0}, size={1280, 720}, attached=true
12:37:59: =====Stream Start: 2015-06-22, 12:37:59===============================================
12:37:59: Multithreaded optimizations: On
12:37:59: Base resolution: 1920x1080
12:37:59: Output resolution: 1920x1080
12:37:59: ------------------------------------------
12:37:59: Loading up D3D10 on Intel(R) HD Graphics 4600 (Adapter 1)...
12:37:59: ------------------------------------------
12:37:59: Audio Format: 48000 Hz
12:37:59: ------------------------------------------
12:37:59: Audio Channels: 2 Ch
12:37:59: Playback device {0.0.0.00000000}.{66c701f7-5b41-42c4-b33e-eb5c82d51c8f}
12:37:59: ------------------------------------------
12:37:59: Using desktop audio input: Speakers (Turtle Beach PX22)
12:37:59: Global Audio time adjust: 0
12:37:59: ------------------------------------------
12:37:59: Using auxilary audio input: Microphone (Turtle Beach PX22)
12:37:59: Mic time offset: 0
12:37:59: ------------------------------------------
12:37:59: Audio Encoding: AAC
12:37:59: bitrate: 320
12:37:59: Using graphics capture
12:37:59: Trying to hook process: s1_mp64_ship.exe
12:38:00: Scene buffering time set to 700
12:38:00: ------------------------------------------
12:38:00: Video Encoding: x264
12:38:00: fps: 40
12:38:00: width: 1920, height: 1080
12:38:00: preset: veryfast
12:38:00: profile: high
12:38:00: keyint: 250
12:38:00: CBR: yes
12:38:00: CFR: yes
12:38:00: max bitrate: 3500
12:38:00: buffer size: 3500
12:38:00: ------------------------------------------
12:38:00: SharedTexCapture hooked
12:38:26: FlushBufferedVideo: Flushing 11 packets over 250 ms
12:38:26: Total frames encoded: 1031, total frames duplicated: 3 (0.29%)
12:38:26: Total frames rendered: 1053, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
12:38:26:
12:38:26: Profiler time results:
12:38:26:
12:38:26: ==============================================================
12:38:26: video thread frame - [100%] [avg time: 1.585 ms] [children: 57.7%] [unaccounted: 42.3%]
12:38:26: | scene->Preprocess - [0.126%] [avg time: 0.002 ms]
12:38:26: | GPU download and conversion - [57.5%] [avg time: 0.912 ms] [children: 3.47%] [unaccounted: 54.1%]
12:38:26: | | flush - [1.39%] [avg time: 0.022 ms]
12:38:26: | | CopyResource - [1.64%] [avg time: 0.026 ms]
12:38:26: | | conversion to 4:2:0 - [0.442%] [avg time: 0.007 ms]
12:38:26: Convert444Threads - [100%] [avg time: 1.801 ms] [children: 99.4%] [unaccounted: 0.555%]
12:38:26: | Convert444toNV12 - [99.4%] [avg time: 1.791 ms]
12:38:26: encoder thread frame - [100%] [avg time: 2.802 ms] [children: 1.78%] [unaccounted: 98.2%]
12:38:26: | sending stuff out - [1.78%] [avg time: 0.05 ms]
12:38:26: ==============================================================
12:38:26:
12:38:26:
12:38:26: Profiler CPU results:
12:38:26:
12:38:26: ==============================================================
12:38:26: video thread frame - [cpu time: avg 0.207 ms, total 218.75 ms] [avg calls per frame: 1]
12:38:26: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
12:38:26: | GPU download and conversion - [cpu time: avg 0.014 ms, total 15.625 ms] [avg calls per frame: 1]
12:38:26: | | flush - [cpu time: avg 0.014 ms, total 15.625 ms] [avg calls per frame: 1]
12:38:26: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
12:38:26: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
12:38:26: Convert444Threads - [cpu time: avg 1.53 ms, total 3125 ms] [avg calls per frame: 2]
12:38:26: | Convert444toNV12 - [cpu time: avg 1.522 ms, total 3109.38 ms] [avg calls per frame: 2]
12:38:26: encoder thread frame - [cpu time: avg 1.761 ms, total 1796.88 ms] [avg calls per frame: 1]
12:38:26: | sending stuff out - [cpu time: avg 0.091 ms, total 93.75 ms] [avg calls per frame: 1]
12:38:26: ==============================================================
12:38:26:
12:38:26: =====Stream End: 2015-06-22, 12:38:26=================================================
12:39:24: Terminating 0x1260

Last game capture log:
2015-06-22, 12:38:00: we're booting up:
12:38:00: CaptureThread: attached to process s1_mp64_ship.exe
12:38:00: D3D9 Present
12:38:00: DXGI Present
12:38:00: (half life scientist) everything.. seems to be in order
12:38:00: DXGI: Found D3D 11
12:38:00: setting up d3d11 data
12:38:00: ---------------------- Cleared D3D11 Capture ----------------------
12:38:00: found dxgi format (dx11) of: 28, size: {1280, 720}, multisampled: false
12:38:00: DoD3D11Hook: success
12:38:00: successfully capturing d3d11 frames via GPU
12:38:26: stop requested, terminating d3d11 capture
12:38:26: ---------------------- Cleared D3D11 Capture ----------------------

dodgepong · Jun 23, 2015

That log shows you still using 1080p40.

Also, change your audio bit rate down to 128 or 160. no need to go up to 320.

TCKTturtle · Jun 23, 2015

dodgepong said:
That log shows you still using 1080p40.

Also, change your audio bit rate down to 128 or 160. no need to go up to 320.

The audio bit rate fixed everything! I even put the resolution back up (just to test) and it worked flawlessly. Thanks for your help!

Question / Help Static Only When Recording Games

TCKTturtle

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dodgepong

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TCKTturtle

New Member

dodgepong

Administrator

TCKTturtle

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TCKTturtle

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dodgepong

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TCKTturtle

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dodgepong

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TCKTturtle

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