Bug Report Sometimes crashing when exiting a stream

M

MaxOfS2D

New Member
Got two crashes for you!

Code: 
This crash appears to have occured in the 'c:\windows\system32\bfllr.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 0587B986 (c:\windows\system32\bfllr.dll)
OBS version: Open Broadcaster Software v0.571b
Windows version: 6.2 (Build 9200) 
CPU: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
0630F988 0587B986 000002D0 019E23AC 00000000 00000000 bfllr.dll!0x587b986
0630F9C8 77D4BF39 0587C0F0 000002D0 FFFFFFFF 77DC1DF7 ntdll.dll!0x77d4bf39
0630FA0C 77D4BF0C 0587C0F0 000002D0 00000000 00000000 ntdll.dll!0x77d4bf0c

List of loaded modules:
Base Address      Module

https://dl.dropboxusercontent.com/u/379 ... 0-11_1.dmp

Code: 
This crash appears to have occured in the 'c:\windows\system32\bfllr.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 1906B986 (c:\windows\system32\bfllr.dll)
OBS version: Open Broadcaster Software v0.57b
Windows version: 6.2 (Build 9200) 
CPU: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
19B5FE60 1906B986 00000470 C7A3DCDC 00000000 00000000 bfllr.dll!0x1906b986
19B5FEA0 77EFBF39 1906C0F0 00000470 FFFFFFFF 77F71DF7 ntdll.dll!0x77efbf39
19B5FEE4 77EFBF0C 1906C0F0 00000470 00000000 00000000 ntdll.dll!0x77efbf0c

List of loaded modules:
Base Address      Module
00FB0000-010E5000 C:\Program Files (x86)\OBS\OBS.exe
77EA0000-77FF7000 C:\Windows\SYSTEM32\ntdll.dll
77450000-77580000 C:\Windows\SYSTEM32\KERNEL32.DLL
75A70000-75B16000 C:\Windows\SYSTEM32\KERNELBASE.dll
65D70000-65E17000 C:\Windows\system32\apphelp.dll
73C30000-73C38000 C:\Windows\SYSTEM32\AVRT.dll
74930000-74949000 C:\Windows\SYSTEM32\dwmapi.dll
5E3F0000-5E44C000 C:\Windows\SYSTEM32\dxgi.dll
5C720000-5C748000 C:\Windows\SYSTEM32\d3d10_1.dll
5C6A0000-5C714000 C:\Windows\SYSTEM32\d3dx10_43.dll
75B20000-75B70000 C:\Windows\SYSTEM32\WS2_32.dll
75000000-75020000 C:\Windows\SYSTEM32\IPHLPAPI.DLL
73EF0000-73F11000 C:\Windows\SYSTEM32\WINMM.dll
58C00000-58DEF000 C:\Program Files (x86)\OBS\OBSApi.dll
75DC0000-76E86000 C:\Windows\SYSTEM32\SHELL32.dll
73CA0000-73E03000 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9200.16518_none_ba1cf6b7e09f1918\gdiplus.dll
74350000-743D2000 C:\Windows\SYSTEM32\WINHTTP.dll
589F0000-58BFB000 C:\Program Files (x86)\OBS\libx264-136.dll
74950000-749D8000 C:\Windows\SYSTEM32\UxTheme.dll
77630000-77746000 C:\Windows\SYSTEM32\USER32.dll
754F0000-755ED000 C:\Windows\SYSTEM32\GDI32.dll
771D0000-7727E000 C:\Windows\SYSTEM32\ADVAPI32.dll
778C0000-779D9000 C:\Windows\SYSTEM32\ole32.dll
77BE0000-77C14000 C:\Windows\SYSTEM32\sechost.dll
75D00000-75DB1000 C:\Windows\SYSTEM32\msvcrt.dll
589B0000-589ED000 C:\Windows\SYSTEM32\d3d10_1core.dll
59CF0000-59E93000 C:\Windows\SYSTEM32\d3d11.dll
77B30000-77BDC000 C:\Windows\SYSTEM32\RPCRT4.dll
77A90000-77A98000 C:\Windows\SYSTEM32\NSI.dll
74FD0000-74FD8000 C:\Windows\SYSTEM32\WINNSI.DLL
73EC0000-73EEB000 C:\Windows\SYSTEM32\WINMMBASE.dll
77A80000-77A86000 C:\Windows\SYSTEM32\PSAPI.DLL
77310000-77446000 C:\Windows\SYSTEM32\combase.dll
75B70000-75BB0000 C:\Windows\SYSTEM32\SHLWAPI.dll
754D0000-754EC000 C:\Windows\SYSTEM32\SspiCli.dll
755F0000-75636000 C:\Windows\SYSTEM32\cfgmgr32.dll
77A30000-77A4E000 C:\Windows\SYSTEM32\DEVOBJ.dll
754C0000-754C9000 C:\Windows\SYSTEM32\CRYPTBASE.dll
75460000-754B1000 C:\Windows\SYSTEM32\bcryptPrimitives.dll
77580000-775A0000 C:\Windows\system32\IMM32.DLL
76E90000-76F6D000 C:\Windows\SYSTEM32\MSCTF.dll
74F50000-74FC5000 C:\Windows\SYSTEM32\shcore.dll
10000000-101DD000 C:\Program Files (x86)\Winamp\Plugins\dsp_enh.dll
775A0000-77629000 C:\Windows\SYSTEM32\comdlg32.dll
74A10000-74C08000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_8937eec6860750f5\COMCTL32.dll
77AA0000-77B14000 C:\Windows\SYSTEM32\clbcatq.dll
759E0000-75A6B000 C:\Windows\SYSTEM32\OLEAUT32.dll
740F0000-7413D000 C:\Windows\System32\MMDevApi.dll
58980000-589AB000 C:\Program Files (x86)\OBS\plugins\DShowPlugin.dll
5C8B0000-5C8CE000 C:\Program Files (x86)\OBS\plugins\GraphicsCapture.dll
58960000-5897B000 C:\Program Files (x86)\OBS\plugins\NoiseGate.dll
58940000-58951000 C:\Program Files (x86)\OBS\plugins\PSVPlugin.dll
69B50000-69BA4000 C:\Windows\SYSTEM32\AUDIOSES.DLL
73E30000-73E6F000 C:\Windows\SYSTEM32\powrprof.dll
6B7B0000-6B910000 C:\Windows\SYSTEM32\DWrite.dll
04C30000-05927000 C:\Windows\SYSTEM32\nvwgf2um.dll
74D50000-74D60000 C:\Windows\system32\napinsp.dll
74D30000-74D44000 C:\Windows\system32\pnrpnsp.dll
74D20000-74D30000 C:\Windows\system32\NLAapi.dll
74CD0000-74D1A000 C:\Windows\System32\mswsock.dll
74C50000-74CC5000 C:\Windows\SYSTEM32\DNSAPI.dll
74C40000-74C49000 C:\Windows\System32\winrnr.dll
72970000-729AF000 C:\Windows\System32\fwpuclnt.dll
72960000-72967000 C:\Windows\System32\rasadhlp.dll
19060000-190D5000 C:\Windows\system32\BfLLR.dll
74C20000-74C32000 C:\Windows\SYSTEM32\dhcpcsvc.DLL
74C10000-74C20000 C:\Windows\SYSTEM32\dhcpcsvc6.DLL
587C0000-588EC000 C:\Program Files (x86)\OBS\DBGHELP.DLL

https://dl.dropboxusercontent.com/u/379 ... 0-03_1.dmp

Log file for the first crash:

Code: 
10:49:19: Open Broadcaster Software v0.571b - 32bit (´・ω・｀)
10:49:19: -------------------------------
10:49:19: CPU Name: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
10:49:19: CPU Speed: 3400MHz
10:49:19: Physical Memory:  4095MB Total, 4095MB Free
10:49:19: stepping id: 3, model 12, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
10:49:19: monitor 1: pos={0, 0}, size={1920, 1080}
10:49:19: monitor 2: pos={1920, 0}, size={1920, 1080}
10:49:19: Windows Version: 6.2 Build 9200 
10:49:19: Aero is Enabled
10:49:19: -------------------------------
10:49:19: OBS Modules:
10:49:19: Base Address     Module
10:49:19: 011B0000         OBS.exe
10:49:19: 5B3F0000         OBSApi.dll
10:49:19: 5D500000         DShowPlugin.dll
10:49:19: 5DC60000         GraphicsCapture.dll
10:49:19: 5D4E0000         NoiseGate.dll
10:49:19: 5D4C0000         PSVPlugin.dll
10:49:19: ------------------------------------------
10:49:19: Adapter 1
10:49:19:   Video Adapter: NVIDIA GeForce GTX 670
10:49:19:   Video Adapter Dedicated Video Memory: 2083188736
10:49:19:   Video Adapter Shared System Memory: 2147807232
10:49:19: =====Stream Start: 2013-10-11, 10:49:19===============================================
10:49:19:   Multithreaded optimizations: On
10:49:19:   Base resolution: 1920x1080
10:49:19:   Output resolution: 852x480
10:49:19: ------------------------------------------
10:49:19: Loading up D3D10 on NVIDIA GeForce GTX 670...
10:49:19: ------------------------------------------
10:49:19: Audio Format: 48000hz
10:49:19: Playback device Default
10:49:19: ------------------------------------------
10:49:19: Using desktop audio input: Haut-parleurs (Realtek High Definition Audio)
10:49:19: ------------------------------------------
10:49:19: Using auxilary audio input: Microphone (2- USB Camera-B4.09.24.1)
10:49:19: Using unknown speaker setup: 0x4, 0 channels
10:49:19: ------------------------------------------
10:49:19: Audio Encoding: AAC
10:49:19:     bitrate: 128
10:49:19: Using text output
10:49:19: Using graphics capture
10:49:19: ------------------------------------------
10:49:19: Video Encoding: x264
10:49:19:     fps: 30
10:49:19:     width: 852, height: 480
10:49:19:     preset: slow
10:49:19:     profile: high
10:49:19:     keyint: 60
10:49:19:     CBR: yes
10:49:19:     CFR: yes
10:49:19:     max bitrate: 512
10:49:19:     buffer size: 512
10:49:19: ------------------------------------------
10:49:19: MMDeviceAudioSource: Frequency for device 'Haut-parleurs (Realtek High Definition Audio)' is 384000, samples per sec is 48000
10:49:19: MMDeviceAudioSource: Frequency for device 'Microphone (2- USB Camera-B4.09.24.1)' is 256000, samples per sec is 16000
10:49:19: SharedTexCapture hooked
10:49:23: Total frames encoded: 87, total frames duplicated: 1 (1.15%)
10:49:23: Total frames rendered: 95, number of late frames: 2 (2.11%) (it's okay for some frames to be late)
10:49:23: 
10:49:23: Profiler time results:
10:49:23: 
10:49:23: ==============================================================
10:49:23: video thread frame - [100%] [avg time: 3.933 ms] [children: 61.9%] [unaccounted: 38.1%]
10:49:23: | scene->Preprocess - [61.9%] [avg time: 2.433 ms]
10:49:23: GPU download and conversion - [100%] [avg time: 0.104 ms] [children: 90.4%] [unaccounted: 9.62%]
10:49:23: | flush - [72.1%] [avg time: 0.075 ms]
10:49:23: | CopyResource - [15.4%] [avg time: 0.016 ms]
10:49:23: | conversion to 4:2:0 - [2.88%] [avg time: 0.003 ms]
10:49:23: Convert444Threads - [100%] [avg time: 0.449 ms] [children: 99.1%] [unaccounted: 0.891%]
10:49:23: | Convert444toNV12 - [99.1%] [avg time: 0.445 ms]
10:49:23: encoder thread frame - [100%] [avg time: 1.428 ms]
10:49:23: ==============================================================
10:49:23: 
10:49:23: 
10:49:23: Profiler CPU results:
10:49:23: 
10:49:23: ==============================================================
10:49:23: video thread frame - [cpu time: avg 0.986 ms, total 93.75 ms] [avg calls per frame: 1]
10:49:23: | scene->Preprocess - [cpu time: avg 0.164 ms, total 15.625 ms] [avg calls per frame: 1]
10:49:23: GPU download and conversion - [cpu time: avg 0.164 ms, total 15.625 ms] [avg calls per frame: 1]
10:49:23: | flush - [cpu time: avg 0.164 ms, total 15.625 ms] [avg calls per frame: 1]
10:49:23: | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
10:49:23: | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
10:49:23: Convert444Threads - [cpu time: avg 0.202 ms, total 31.25 ms] [avg calls per frame: 2]
10:49:23: | Convert444toNV12 - [cpu time: avg 0.202 ms, total 31.25 ms] [avg calls per frame: 2]
10:49:23: encoder thread frame - [cpu time: avg 0.411 ms, total 31.25 ms] [avg calls per frame: 1]
10:49:23: ==============================================================
10:49:23: 
10:49:23: =====Stream End: 2013-10-11, 10:49:23=================================================
10:49:23: =====Stream Start: 2013-10-11, 10:49:23===============================================
10:49:23:   Multithreaded optimizations: On
10:49:23:   Base resolution: 1920x1080
10:49:23:   Output resolution: 852x480
10:49:23: ------------------------------------------
10:49:23: Loading up D3D10 on NVIDIA GeForce GTX 670...
10:49:23: ------------------------------------------
10:49:23: Audio Format: 48000hz
10:49:23: Playback device Default
10:49:23: ------------------------------------------
10:49:23: Using desktop audio input: Haut-parleurs (Realtek High Definition Audio)
10:49:23: ------------------------------------------
10:49:23: Using auxilary audio input: Microphone (2- USB Camera-B4.09.24.1)
10:49:23: Using unknown speaker setup: 0x4, 0 channels
10:49:23: ------------------------------------------
10:49:23: Audio Encoding: AAC
10:49:23:     bitrate: 128
10:49:23: Using text output
10:49:23: Using graphics capture
10:49:23: ------------------------------------------
10:49:23: Video Encoding: x264
10:49:23:     fps: 30
10:49:23:     width: 852, height: 480
10:49:23:     preset: slow
10:49:23:     profile: high
10:49:23:     keyint: 60
10:49:23:     CBR: yes
10:49:23:     CFR: yes
10:49:23:     max bitrate: 512
10:49:23:     buffer size: 512
10:49:23: ------------------------------------------
10:49:23: MMDeviceAudioSource: Frequency for device 'Haut-parleurs (Realtek High Definition Audio)' is 384000, samples per sec is 48000
10:49:23: MMDeviceAudioSource: Frequency for device 'Microphone (2- USB Camera-B4.09.24.1)' is 256000, samples per sec is 16000
10:49:24: SharedTexCapture hooked
10:49:27: Using RTMP service: Twitch / Justin.tv
10:49:27:   Server selection: rtmp://live-fra.justin.tv/app
10:49:27:   Interface: Killer e2200 Gigabit Ethernet Controller (NDIS 6.30) (ethernet, 100 mbps)
10:49:28: Completed handshake with rtmp://live-fra.justin.tv/app in 489 ms.
10:49:29: SO_SNDBUF was at 65536
10:49:29: SO_SNDBUF is now 65536
11:11:13: Total frames encoded: 39275, total frames duplicated: 9 (0.02%)
11:11:13: Number of frames skipped due to encoder lag: 2 (0.01%)
11:11:13: Total frames rendered: 39277, number of late frames: 3 (0.01%) (it's okay for some frames to be late)
11:11:14: RTMPPublisher::SocketLoop: Graceful loop exit
11:11:14: Average send payload: 2605 bytes, average send interval: 32 ms
11:11:14: Number of times waited to send: 0, Waited for a total of 0 bytes
11:11:14: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
11:11:14: Number of bytes sent: 105405359
11:11:14: 
11:11:14: Profiler time results:
11:11:14: 
11:11:14: ==============================================================
11:11:14: video thread frame - [100%] [avg time: 0.815 ms] [children: 0.491%] [unaccounted: 99.5%]
11:11:14: | scene->Preprocess - [0.491%] [avg time: 0.004 ms]
11:11:14: GPU download and conversion - [100%] [avg time: 0.097 ms] [children: 77.3%] [unaccounted: 22.7%]
11:11:14: | flush - [54.6%] [avg time: 0.053 ms]
11:11:14: | CopyResource - [19.6%] [avg time: 0.019 ms]
11:11:14: | conversion to 4:2:0 - [3.09%] [avg time: 0.003 ms]
11:11:14: Convert444Threads - [100%] [avg time: 0.504 ms] [children: 99%] [unaccounted: 0.992%]
11:11:14: | Convert444toNV12 - [99%] [avg time: 0.499 ms]
11:11:14: encoder thread frame - [100%] [avg time: 0.814 ms]
11:11:14: ==============================================================
11:11:14: 
11:11:14: 
11:11:14: Profiler CPU results:
11:11:14: 
11:11:14: ==============================================================
11:11:14: video thread frame - [cpu time: avg 0.16 ms, total 6312.5 ms] [avg calls per frame: 1]
11:11:14: | scene->Preprocess - [cpu time: avg 0.001 ms, total 78.125 ms] [avg calls per frame: 1]
11:11:14: GPU download and conversion - [cpu time: avg 0.085 ms, total 3359.38 ms] [avg calls per frame: 1]
11:11:14: | flush - [cpu time: avg 0.048 ms, total 1890.63 ms] [avg calls per frame: 1]
11:11:14: | CopyResource - [cpu time: avg 0.015 ms, total 593.75 ms] [avg calls per frame: 1]
11:11:14: | conversion to 4:2:0 - [cpu time: avg 0.003 ms, total 140.625 ms] [avg calls per frame: 1]
11:11:14: Convert444Threads - [cpu time: avg 0.727 ms, total 57093.8 ms] [avg calls per frame: 2]
11:11:14: | Convert444toNV12 - [cpu time: avg 0.723 ms, total 56796.9 ms] [avg calls per frame: 2]
11:11:14: encoder thread frame - [cpu time: avg 0.16 ms, total 6281.25 ms] [avg calls per frame: 1]
11:11:14: ==============================================================
11:11:14: 
11:11:14: =====Stream End: 2013-10-11, 11:11:14=================================================
 
M

MaxOfS2D

New Member
Krazy said:
Update your network card drivers. That bfllr.dll is part of your Killer NIC drivers.
Click to expand...

Ah, the problem is that I can't update them; the ones that came with my motherboard's CD actually caused bluescreens until I googled for a solution and everyone was pretty much saying "roll them back". Hmm...
 
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