Question / Help Something Crashing Entire PC

CampbellChemin

New Member
Hi!

I'm a partnered Twitch streamer with a Dual PC Setup. I'm guessing my gaming PC doesn't matter that much in the issue I'm having, while the streaming PC (the one crashing) is this:
  • CPU: AMD RYZEN 7 1700
  • MB: ASRock AB350M Pro4
  • GPU: Gigabyte GTX 1060
  • RAM: G Skill F4-3200C14D-16GFX
  • HD: WD Blue
  • SSD: Corsair Force Series LS 120GB
  • PSU: Corsair CX Series CX650M
  • Mic: XLR Mic through Yamaha AG03
  • Cam: Sony FDR-AX33 through a Cam Link
  • Capture Card: Elgato 4K60
I don't usually update any software, and it was running fine for around 3 months. 10 days ago though, a problem started: The PC has a weird crash where the whole system goes down. I can stream for like 5h before this happens, or maybe it'll just happen after 1h.
PC is streaming just fine (remember this is a dedicated system) and suddenly everything starts to lag. I look at that screen and OBS seems to be going at 0.3fps, but not only OBS, it's windows as a whole. In task manager nothing seems weird (I always have it open). After 10-20s like this, screen goes black and I have to press reset or system won't respond.

Since OBS doesn't crash per se, there isn't a crash log file, I uploaded a regular log instead. I've noticed that everytime a crash happens, OBS starts adding audio buffering to the cam link until the crash. I tried replacing the Cam Link itself since I got like 3 or 4 laying around, but haven't seemed to work (not a Cam Link failure then).
This last thursday I even formatted the whole PC and installed a fresh windows copy on a new drive (Samsung 860 Evo), but yesterday I had another crash.

I'll leave a log in case it might shed some light into the issue. My main bet is something is failing at a hardware level, but I can't figure out what it is. Maybe someone has heard of a similar issue. If I had to bet though, maybe motherboard? Maybe the USB bus got somehow broken, maybe a chip or some capacitators...
Overlock is not the issue btw, I've tried Prime95ing this computer for >6h with no issues whatsoever. While streaming, although @medium, it doesn't usually go above 80%.

Thanks!
 

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CampbellChemin

New Member
hello


Game DVR: On
https://obsproject.com/wiki/How-to-disable-Windows-10-Gaming-Features

and i can confirm a similar issue
in very rare situations obs slows down my dedicated encoding pc
until nothing responds
no crash log etc...

Mmm, I probably forgot to disable GAME DVR upon reinstalling windows, but I definitely had it off prior to formatting, and it did happen then too.

So this has happened to you too? Even crashing the entire system?

It usually happens to me after at least 2h of stream, although lately it’s been after 5-6h.

I got nothing installed in this PC besides:
- OBS
- Streamlabels
- Elgato software

That’s why my guts tell me this is somehow hardware related, but I can’t know for sure unless I replace part by part.

Thanks for the reply!
 
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