Question / Help [Solved] Need advice for live streaming without video lag and audio cut outs (Hitbox)

General Snivy

New Member
Hello. I'm new to these forums so I'm not sure if I'm posting in the right place. If I am posting in the wrong place, please let me know and I'll place it in another location in the future.

Anyways recently, I tried to get back into live streaming and I wanted to stream on Hitbox. I have done several test streams prior to my official return and those streams ran ok. When I did it officially, I ran into serious issues involving video lag and audio cut outs! (If you want to know what game I test streamed on, it was Super Smash Brothers for Wii U. As for the official stream, it was Sonic Unleashed on Xbox 360.) Since the failure of the official stream, I have been doing a lot of test streams to find the right settings to be able to live stream at a high quality at 30fps. However, I haven't found any solutions as of yet. Here are my settings for each setting, system specs and my Speed test results:

Speed Test result (Speedtest.net):
4259152533.png


Here are my current system specs:

Operating System: Microsoft Windows 10 Pro Techincal Preview 64 bit
Processor: AMD FX(tm)-6100 Six-core Processor 3.30 GHz
RAM: 16 GB (7.98GB usable @1333Mhz)
Motherboard: ASUS M5A78L-M LX PLUS AMD Motherboard
Graphics card: PNY 2GB NVIDIA GeForce GTX 770 Overclocked

Settings in OBS (Provided via, Gyazo):

Encoding: http://gyazo.com/10ad6136d368da16de9dc7ee77662236
Broadcast: http://gyazo.com/b77aac04cb92b2fa4ec2f274bb7076af
Video: http://gyazo.com/10f8656b716d7e537804b6136d7b725a
Audio: http://gyazo.com/cb1954f6f8e1abeb08745a92418fc8bf
Advanced: http://gyazo.com/400c214bd536ef072bbbe9564d856e01

If anyone can help me figure out how I can fix this issue and what setting to try out, please let me know. Thank you.

Edit: I changed around the properties of my Elgato HD60 and set up a custom resolution. It turns out that I can stream at 720p 30fps, but not 1080p. I guess if I want to stream at 1080p 30fps, then I'll have to upgrade my computer's hardware.

Edit 2: It turns out that I can do 1080p 30fps after all. The main issue I was having was the fact that the drivers for my Elgato were outdated. When I updated to latest version of Elgato's software, it gave me the drivers needed to fix my issues altogether! I figured this out by searching around and found a forum post from someone on a competitor's site and it said what I just explained.
 
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