Bug Report SIGNAL OUT OF RANGE

M

meybro

Member
I have a big problem. After trying for a couple a days to find how to stream with an DSLR , i bought 3 hours ago Live gamer extreme AverMedia and i tought that everything will be perfect !
I installed the Avermedia drivers and the camera was moving in they re software amazing , very smooth and great quality !
After i wanted to start streaming in OBS , and i choosed video capture from this software , the image just went BLACK . Nothing happens ! It also tell me in AverMedia software : " Signal out of range . Please adjust your resolution to supported range" .
I was looking everywhere i find something on google but nothing worked...
Any advices ?
 
M

meybro

Member
Hello. Sorry

Code: 
20:13:31.137: CPU Name: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz
20:13:31.138: CPU Speed: 2394MHz
20:13:31.138: Physical Cores: 2, Logical Cores: 4
20:13:31.138: Physical Memory: 8106MB Total, 4565MB Free
20:13:31.138: Windows Version: 6.3 Build 9600 (revision: 17415; 64-bit)
20:13:31.138: Running as administrator: false
20:13:31.138: Aero is Enabled (Aero is always on for windows 8 and above)
20:13:31.139: Portable mode: false
20:13:31.161: OBS 19.0.3 (64bit, windows)
20:13:31.162: ---------------------------------
20:13:31.162: ---------------------------------
20:13:31.162: audio settings reset:
20:13:31.162:     samples per sec: 44100
20:13:31.162:     speakers:        2
20:13:31.165: ---------------------------------
20:13:31.165: Initializing D3D11...
20:13:31.165: Available Video Adapters: 
20:13:31.171:     Adapter 1: Intel(R) HD Graphics 5500
20:13:31.171:      Dedicated VRAM: 0
20:13:31.171:      Shared VRAM:    4026527744
20:13:31.171:      output 1: pos={0, 0}, size={1920, 1080}, attached=true
20:13:31.171:     Adapter 2: NVIDIA GeForce GTX 950M
20:13:31.171:      Dedicated VRAM: 4217413632
20:13:31.171:      Shared VRAM:    4249952256
20:13:31.177: Loading up D3D11 on adapter Intel(R) HD Graphics 5500 (0)
20:13:31.183: D3D11 loaded successfully, feature level used: 45056
20:13:32.301: ---------------------------------
20:13:32.301: video settings reset:
20:13:32.301:     base resolution:   1920x1080
20:13:32.301:     output resolution: 1920x1080
20:13:32.301:     downscale filter:  Lanczos
20:13:32.301:     fps:               30/1
20:13:32.301:     format:            NV12
20:13:32.302: Audio monitoring device:
20:13:32.302:     name: Default
20:13:32.302:     id: default
20:13:32.302: ---------------------------------
20:13:32.312: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
20:13:32.313: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
20:13:32.314: [AMF] Encountered Exception during AMF initialization: Unable to load 'amfrt64.dll', error code 126.
20:13:32.314: Failed to initialize module 'enc-amf.dll'
20:13:32.330: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
20:13:32.330: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libEGL.dll' not found, loading of module failed
20:13:32.331: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
20:13:32.331: Failed to load 'en-US' text for module: 'obs-browser.dll'
20:13:32.331: [browser_source: 'Version: 1.29.0']
20:13:32.333: NVENC supported
20:13:32.357: Couldn't find VLC installation, VLC video source disabled
20:13:32.362: No blackmagic support
20:13:32.628: ---------------------------------
20:13:32.628:   Loaded Modules:
20:13:32.628:     win-wasapi.dll
20:13:32.628:     win-mf.dll
20:13:32.628:     win-dshow.dll
20:13:32.628:     win-decklink.dll
20:13:32.628:     win-capture.dll
20:13:32.628:     vlc-video.dll
20:13:32.628:     text-freetype2.dll
20:13:32.628:     rtmp-services.dll
20:13:32.628:     obs-x264.dll
20:13:32.628:     obs-vst.dll
20:13:32.628:     obs-transitions.dll
20:13:32.628:     obs-text.dll
20:13:32.628:     obs-qsv11.dll
20:13:32.628:     obs-outputs.dll
20:13:32.628:     obs-filters.dll
20:13:32.628:     obs-ffmpeg.dll
20:13:32.628:     obs-browser.dll
20:13:32.628:     image-source.dll
20:13:32.628:     frontend-tools.dll
20:13:32.628:     enc-amf.dll
20:13:32.628:     coreaudio-encoder.dll
20:13:32.628: ==== Startup complete ===============================================
20:13:32.629: All scene data cleared
20:13:32.629: ------------------------------------------------
20:13:32.677: WASAPI: Device 'Speakers (Conexant SmartAudio HD)' initialized
20:13:32.679: [WASAPISource::TryInitialize]:[Microphone (C922 Pro Stream Webcam)] Failed to activate client context: 88890004
20:13:32.679: [WASAPISource::WASAPISource] Device '{0.0.1.00000000}.{ceb63e95-97c2-44be-90bc-2147aaa30335}' not found.  Waiting for device
20:13:32.680: Switched to scene 'Scene'
20:13:32.680: ------------------------------------------------
20:13:32.680: Loaded scenes:
20:13:32.680: - scene 'Scene':
20:13:32.680: ------------------------------------------------
20:13:32.803: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
20:13:32.885: adding 23 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
20:14:58.593: adding 23 milliseconds of audio buffering, total audio buffering is now 69 milliseconds
20:15:05.864: User added source 'Video Capture Device' (dshow_input) to scene 'Scene'
20:15:05.865: Video Capture Device: DecodeDeviceId failed
20:15:05.865: Video Capture Device: Video configuration failed
20:15:06.118: ---------------------------------
20:15:06.118: [DShow Device: 'Video Capture Device'] settings updated: 
20:15:06.118:     video device: AVerMedia GC550 Video Capture
20:15:06.118:     video path: \\?\usb#vid_07ca&pid_4710#201518500400#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{8ec460c4-0d2e-46fd-ad9b-331ff33de3b6}
20:15:06.118:     resolution: 640x480
20:15:06.118:     fps: 85.00 (interval: 117647)
20:15:06.118:     format: YUY2
20:15:06.121:     using video device audio: yes
20:15:06.121:     sample rate: 48000
20:15:06.121:     channels: 2
20:15:06.121:     audio type: Capture
20:15:06.159: DShow: Run failed (0x800705AA): Insufficient system resources exist to complete the requested service.
20:15:06.159: 
20:15:12.843: adding 23 milliseconds of audio buffering, total audio buffering is now 92 milliseconds
20:13:31.137: CPU Name: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz
20:13:31.138: CPU Speed: 2394MHz
20:13:31.138: Physical Cores: 2, Logical Cores: 4
20:13:31.138: Physical Memory: 8106MB Total, 4565MB Free
20:13:31.138: Windows Version: 6.3 Build 9600 (revision: 17415; 64-bit)
20:13:31.138: Running as administrator: false
20:13:31.138: Aero is Enabled (Aero is always on for windows 8 and above)
20:13:31.139: Portable mode: false
20:13:31.161: OBS 19.0.3 (64bit, windows)
20:13:31.162: ---------------------------------
20:13:31.162: ---------------------------------
20:13:31.162: audio settings reset:
20:13:31.162:     samples per sec: 44100
20:13:31.162:     speakers:        2
20:13:31.165: ---------------------------------
20:13:31.165: Initializing D3D11...
20:13:31.165: Available Video Adapters: 
20:13:31.171:     Adapter 1: Intel(R) HD Graphics 5500
20:13:31.171:      Dedicated VRAM: 0
20:13:31.171:      Shared VRAM:    4026527744
20:13:31.171:      output 1: pos={0, 0}, size={1920, 1080}, attached=true
20:13:31.171:     Adapter 2: NVIDIA GeForce GTX 950M
20:13:31.171:      Dedicated VRAM: 4217413632
20:13:31.171:      Shared VRAM:    4249952256
20:13:31.177: Loading up D3D11 on adapter Intel(R) HD Graphics 5500 (0)
20:13:31.183: D3D11 loaded successfully, feature level used: 45056
20:13:32.301: ---------------------------------
20:13:32.301: video settings reset:
20:13:32.301:     base resolution:   1920x1080
20:13:32.301:     output resolution: 1920x1080
20:13:32.301:     downscale filter:  Lanczos
20:13:32.301:     fps:               30/1
20:13:32.301:     format:            NV12
20:13:32.302: Audio monitoring device:
20:13:32.302:     name: Default
20:13:32.302:     id: default
20:13:32.302: ---------------------------------
20:13:32.312: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
20:13:32.313: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
20:13:32.314: [AMF] Encountered Exception during AMF initialization: Unable to load 'amfrt64.dll', error code 126.
20:13:32.314: Failed to initialize module 'enc-amf.dll'
20:13:32.330: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
20:13:32.330: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libEGL.dll' not found, loading of module failed
20:13:32.331: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
20:13:32.331: Failed to load 'en-US' text for module: 'obs-browser.dll'
20:13:32.331: [browser_source: 'Version: 1.29.0']
20:13:32.333: NVENC supported
20:13:32.357: Couldn't find VLC installation, VLC video source disabled
20:13:32.362: No blackmagic support
20:13:32.628: ---------------------------------
20:13:32.628:   Loaded Modules:
20:13:32.628:     win-wasapi.dll
20:13:32.628:     win-mf.dll
20:13:32.628:     win-dshow.dll
20:13:32.628:     win-decklink.dll
20:13:32.628:     win-capture.dll
20:13:32.628:     vlc-video.dll
20:13:32.628:     text-freetype2.dll
20:13:32.628:     rtmp-services.dll
20:13:32.628:     obs-x264.dll
20:13:32.628:     obs-vst.dll
20:13:32.628:     obs-transitions.dll
20:13:32.628:     obs-text.dll
20:13:32.628:     obs-qsv11.dll
20:13:32.628:     obs-outputs.dll
20:13:32.628:     obs-filters.dll
20:13:32.628:     obs-ffmpeg.dll
20:13:32.628:     obs-browser.dll
20:13:32.628:     image-source.dll
20:13:32.628:     frontend-tools.dll
20:13:32.628:     enc-amf.dll
20:13:32.628:     coreaudio-encoder.dll
20:13:32.628: ==== Startup complete ===============================================
20:13:32.629: All scene data cleared
20:13:32.629: ------------------------------------------------
20:13:32.677: WASAPI: Device 'Speakers (Conexant SmartAudio HD)' initialized
20:13:32.679: [WASAPISource::TryInitialize]:[Microphone (C922 Pro Stream Webcam)] Failed to activate client context: 88890004
20:13:32.679: [WASAPISource::WASAPISource] Device '{0.0.1.00000000}.{ceb63e95-97c2-44be-90bc-2147aaa30335}' not found.  Waiting for device
20:13:32.680: Switched to scene 'Scene'
20:13:32.680: ------------------------------------------------
20:13:32.680: Loaded scenes:
20:13:32.680: - scene 'Scene':
20:13:32.680: ------------------------------------------------
20:13:32.803: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
20:13:32.885: adding 23 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
20:14:58.593: adding 23 milliseconds of audio buffering, total audio buffering is now 69 milliseconds
20:15:05.864: User added source 'Video Capture Device' (dshow_input) to scene 'Scene'
20:15:05.865: Video Capture Device: DecodeDeviceId failed
20:15:05.865: Video Capture Device: Video configuration failed
20:15:06.118: ---------------------------------
20:15:06.118: [DShow Device: 'Video Capture Device'] settings updated: 
20:15:06.118:     video device: AVerMedia GC550 Video Capture
20:15:06.118:     video path: \\?\usb#vid_07ca&pid_4710#201518500400#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{8ec460c4-0d2e-46fd-ad9b-331ff33de3b6}
20:15:06.118:     resolution: 640x480
20:15:06.118:     fps: 85.00 (interval: 117647)
20:15:06.118:     format: YUY2
20:15:06.121:     using video device audio: yes
20:15:06.121:     sample rate: 48000
20:15:06.121:     channels: 2
20:15:06.121:     audio type: Capture
20:15:06.159: DShow: Run failed (0x800705AA): Insufficient system resources exist to complete the requested service.
20:15:06.159: 
20:15:12.843: adding 23 milliseconds of audio buffering, total audio buffering is now 92 milliseconds
[code]
 
Boildown

Boildown

Active Member
20:15:06.118: video device: AVerMedia GC550 Video Capture
20:15:06.118: video path: \\?\usb#vid_07ca&pid_4710#201518500400#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{8ec460c4-0d2e-46fd-ad9b-331ff33de3b6}
20:15:06.118: resolution: 640x480
20:15:06.118: fps: 85.00 (interval: 117647)
Click to expand...

That capture device probably doesn't support 85 FPS. Set it to 60 and try it again.
 
M

meybro

Member
Thanks for your help . I have figure out how to do it ! I just set resolution in OBS , i changed from Default to Custom , but ...
It is not working like i tought to ... i spend almost 1200euroes on my 70D and my capture card , but when i streaming even if in OBS is not showing it to my , i can see all the details to my DSLR , like ISO , how much battery i have etc , even if on the primary screen it is not showing to me , on the site that i stream it is showing it .
What can i do now?
 
Boildown

Boildown

Active Member
Not really sure what your question is. You want to see what the camera is seeing, but instead you're just seeing the meta-data? Sounds like you gotta check the camera manual and see how to change what it outputs to the monitor.
 
M

meybro

Member
Hi again. Unfortunetly Canon 70D does not have CLean hdmi output !

Anybody had this problem ? Can i do something to fix it or Canon just wants to buy an expensive hdmi ?
 
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