Question / Help Roxio Game Capture Help

[Sallery175]

Hello! I am new to streaming and I was told to use OBS and so far no complaints...with OBS. Everything was great getting set up but then my Roxio would get way too loud, the sound became distorted on my stream to the point where it was unbearable. I tried to turn it down from OBS, my volume mixer and through the Roxio itself but no results. I don't know what to do about it. Is there anyway to fix it? or is it a lost cause and I should go ahead and buy a new one? Anyone who could help me out with this problem I would be forever grateful.

 

[Lain]

Always verify 100% that it's the hardware to blame before buying a replacement. I can't help but to doubt that it's faulty hardware. Perhaps the sound is just echoing? Could we hear an example of this somehow, maybe link us to a vod or something? I really doubt it's a hardware issue, in fact I bet it's just a settings mishap somewhere.

 

[Sallery175]

Twitch.tv/fm_sal if you go to the last few videos titled "You can't stop the blacklist!" you will see how it sounds like speakers are being pushed to the limit, especially the most recent videos.

 

[Lain]

I did hear it, and it does sound quite wrong. It wasn't what I was expecting either. Could you post a log file as well?

 

[Sallery175]

01:36:28: 00280000         OBS.exe
01:36:28: 5FA90000         OBSApi.dll
01:36:28: 630A0000         DShowPlugin.dll
01:36:28: 63800000         GraphicsCapture.dll
01:36:28: 63080000         NoiseGate.dll
01:36:28: 63060000         PSVPlugin.dll
01:36:28: ------------------------------------------
01:36:28: Adapter 1
01:36:28:   Video Adapter: Intel(R) HD Graphics Family
01:36:28:   Video Adapter Dedicated Video Memory: 67108864
01:36:28:   Video Adapter Shared System Memory: 1711276032
01:36:28: =====Stream Start: 2013-09-13, 01:36:28===============================================
01:36:28:   Multithreaded optimizations: On
01:36:28:   Base resolution: 640x360
01:36:28:   Output resolution: 640x360
01:36:28: ------------------------------------------
01:36:28: Loading up D3D10 on Intel(R) HD Graphics Family...
01:36:29: C:/Users/Sal/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture.pShader.blob
01:36:29: C:/Users/Sal/AppData/Roaming/OBS/shaderCache/shaders/DrawSolid.pShader.blob
01:36:29: C:/Users/Sal/AppData/Roaming/OBS/shaderCache/shaders/DrawYUVTexture.pShader.blob
01:36:30: Playback device {0.0.0.00000000}.{76d3d5a0-79f7-4bd4-981a-1305c9c2c101}
01:36:30: ------------------------------------------
01:36:30: Using desktop audio input: Vac Out (Virtual Audio Cable)
01:36:30: ------------------------------------------
01:36:30: Using auxilary audio input: Line (Roxio GAMECAP)
01:36:30: ------------------------------------------
01:36:30: Audio Encoding: MP3
01:36:30:     bitrate: 128
01:36:30: ------------------------------------------
01:36:30:     device: Roxio GAMECAP Capture,
01:36:30:     device id \\?\usb#vid_1b80&pid_e31e&mi_02#7&13d9ab27&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{54353d15-e717-4d94-b574-685ce1a209e9},
01:36:30:     chosen type: YUY2, usingFourCC: false, res: 720x480 - 720x480, frameIntervals: 333667-333667, fourCC: 'YUY2'
01:36:30:     audio device: Disable,
01:36:30:     audio device id Disabled,
01:36:30: 
01:36:30: C:/Users/Sal/AppData/Roaming/OBS/shaderCache/plugins/DShowPlugin/shaders/YUXVToRGB.pShader.blob
01:36:30: Using directshow input
01:36:30: C:/Users/Sal/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture_ColorAdjust.pShader.blob
01:36:30: ------------------------------------------
01:36:30: Video Encoding: x264
01:36:30:     fps: 30
01:36:30:     width: 640, height: 360
01:36:30:     preset: superfast
01:36:30:     CBR: yes
01:36:30:     CFR: no
01:36:30:     max bitrate: 1000
01:36:30:     buffer size: 1000
01:36:30: ------------------------------------------
01:36:30: MMDeviceAudioSource: Frequency for device 'Vac Out (Virtual Audio Cable)' is 176400, samples per sec is 44100
01:36:30: MMDeviceAudioSource: Frequency for device 'Line (Roxio GAMECAP)' is 384000, samples per sec is 48000
01:36:30: Bad timestamp detected, syncing audio to video time
01:36:32: Using RTMP service: Twitch / Justin.tv
01:36:32:   Server selection: rtmp://live-ord.justin.tv/app
01:36:32:   Interface: Intel(R) WiFi Link 1000 BGN (802.11, 130 mbps)
01:36:33: SO_SNDBUF was at 8192
01:36:33: SO_SNDBUF is now 65536
01:36:36: RTMPPublisher::Socketloop: Increasing send buffer to ISB 131072 (buffer: 0 / 144384)
01:37:17: ------------------------------------------
01:37:17:     device: Roxio GAMECAP Capture,
01:37:17:     device id \\?\usb#vid_1b80&pid_e31e&mi_02#7&13d9ab27&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{54353d15-e717-4d94-b574-685ce1a209e9},
01:37:17:     chosen type: YUY2, usingFourCC: false, res: 720x480 - 720x480, frameIntervals: 333667-333667, fourCC: 'YUY2'
01:37:17:     audio device: Disable,
01:37:17:     audio device id Disabled,
01:37:17: 
01:37:17: C:/Users/Sal/AppData/Roaming/OBS/shaderCache/plugins/DShowPlugin/shaders/YUXVToRGB.pShader.blob
01:37:17: C:/Users/Sal/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture_ColorAdjust.pShader.blob
01:37:48: Total frames rendered: 2288, number of late frames: 4 (0.17%) (it's okay for some frames to be late)
01:37:48: RTMPPublisher::SocketLoop: Graceful loop exit
01:37:48: Number of times waited to send: 0, Waited for a total of 0 bytes
01:37:48: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
01:37:48: 
01:37:48: Profiler results:
01:37:48: 
01:37:48: ==============================================================
01:37:48: frame - [100%] [avg time: 4.214 ms (cpu time: avg 2.754 ms, total 6302.44 ms)] [avg calls per frame: 1] [children: 99.7%] [unaccounted: 0.261%]
01:37:48: | frame preprocessing and rendering - [55.2%] [avg time: 2.325 ms (cpu time: avg 1.834 ms, total 4196.43 ms)] [avg calls per frame: 1] [children: 33.9%] [unaccounted: 21.2%]
01:37:48: | | scene->Preprocess - [33.9%] [avg time: 1.43 ms (cpu time: avg 1.302 ms, total 2979.62 ms)] [avg calls per frame: 1]
01:37:48: | video encoding and uploading - [44.6%] [avg time: 1.878 ms (cpu time: avg 0.92 ms, total 2106.01 ms)] [avg calls per frame: 1] [children: 43.1%] [unaccounted: 1.45%]
01:37:48: | | flush - [4.15%] [avg time: 0.175 ms (cpu time: avg 0.109 ms, total 249.602 ms)] [avg calls per frame: 1]
01:37:48: | | CopyResource - [2.92%] [avg time: 0.123 ms (cpu time: avg 0.081 ms, total 187.2 ms)] [avg calls per frame: 0]
01:37:48: | | conversion to 4:2:0 - [1.26%] [avg time: 0.053 ms (cpu time: avg 0.006 ms, total 15.6 ms)] [avg calls per frame: 0]
01:37:48: | | call to encoder - [31.4%] [avg time: 1.322 ms (cpu time: avg 0.702 ms, total 1606.81 ms)] [avg calls per frame: 0]
01:37:48: | | sending stuff out - [3.42%] [avg time: 0.144 ms (cpu time: avg 0.013 ms, total 31.2 ms)] [avg calls per frame: 0]
01:37:48: | Convert444Threads - [792%] [avg time: 33.369 ms (cpu time: avg 0.579 ms, total 1326.01 ms)] [avg calls per frame: 0]
01:37:48: ==============================================================
01:37:48: 
01:37:48: =====Stream End: 2013-09-13, 01:37:48=================================================

 

[Lain]

Seems you're using virtual audio cable, and that you're also capturing your roxio audio via the mic channel rather than in the properties of the roxio itself. I'm not sure if either of those are to blame, but I'd say it could be likely. I would recommend turning off VAC temporarily, and then routing the roxio sound through the device's source properties to make sure it's not that.

Also I have no idea how you got the roxio to work directly with OBS, they usually don't work directly. Must be a model I haven't seen before.