Question / Help Redscreen when using LGP Stream Engine

[Tyler Knudtson]

I looked up everything I could to try to fix this problem I have done everything, uninstall and reinstall; software, drivers. I have changed all my settings, updated all my drivers, checked cords, re install OBS. I still can't get anything but a red screen

 

[Lain]

Could you include a log file? http://obsproject.com/forum/threads/problem-make-sure-to-post-a-log-and-or-crash-dump-howto.97/

 

[Tyler Knudtson]

Could you include a log file? http://obsproject.com/forum/threads/problem-make-sure-to-post-a-log-and-or-crash-dump-howto.97/

[
00:27:29: Open Broadcaster Software v0.583b - 64bit (　^ω^)
00:27:29: -------------------------------
00:27:29: CPU Name: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
00:27:29: CPU Speed: 2720MHz
00:27:29: Physical Memory: 16375MB Total, 13102MB Free
00:27:29: stepping id: 5, model 30, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 4, total cores 4
00:27:29: monitor 1: pos={-1920, 0}, size={1920, 1080}
00:27:29: monitor 2: pos={0, 0}, size={1920, 1080}
00:27:29: Windows Version: 6.1 Build 7601 S
00:27:29: Aero is Disabled
00:27:29: -------------------------------
00:27:29: OBS Modules:
00:27:29: Base Address Module
00:27:29: 000000003F970000 OBS.exe
00:27:29: 00000000F6070000 OBSApi.dll
00:27:29: 00000000F6030000 DShowPlugin.dll
00:27:29: 00000000F6000000 GraphicsCapture.dll
00:27:29: 00000000F66E0000 NoiseGate.dll
00:27:29: 00000000F5FE0000 PSVPlugin.dll
00:27:29: ------------------------------------------
00:27:29: Adapter 1
00:27:29: Video Adapter: NVIDIA GeForce GTX 660
00:27:29: Video Adapter Dedicated Video Memory: 2086469632
00:27:29: Video Adapter Shared System Memory: 2147807232
00:27:29: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
00:27:29: Video Adapter Output 2: pos={-1920, 0}, size={1920, 1080}, attached=true
00:27:29: =====Stream Start: 2014-06-11, 00:27:29===============================================
00:27:29: Multithreaded optimizations: On
00:27:29: Base resolution: 1920x1080
00:27:29: Output resolution: 1920x1080
00:27:29: ------------------------------------------
00:27:29: Loading up D3D10 on NVIDIA GeForce GTX 660...
00:27:30: ------------------------------------------
00:27:30: Audio Format: 48000hz
00:27:30: Playback device {0.0.0.00000000}.{58e1ca5d-6689-469b-94aa-144457c88478}
00:27:30: ------------------------------------------
00:27:30: Using desktop audio input: AVERMEDIA_HD-1 (NVIDIA High Definition Audio)
00:27:30: ------------------------------------------
00:27:30: Using auxilary audio input: Microphone (Blue Snowball )
00:27:30: ------------------------------------------
00:27:30: Audio Encoding: AAC
00:27:30: bitrate: 256
Warning -- DShowPlugin: Could not create device filter
00:27:30: Using directshow input
00:27:30: Scene buffering time set to 700
00:27:30: ------------------------------------------
00:27:30: Video Encoding: x264
00:27:30: fps: 30
00:27:30: width: 1920, height: 1080
00:27:30: preset: veryfast
00:27:30: profile: high
00:27:30: keyint: 250
00:27:30: CBR: no
00:27:30: CFR: yes
00:27:30: max bitrate: 2500
00:27:30: buffer size: 2500
00:27:30: quality: 8
00:27:30: ------------------------------------------
00:27:30: MMDeviceAudioSource: Frequency for device 'AVERMEDIA_HD-1 (NVIDIA High Definition Audio)' is 384000, samples per sec is 48000
00:27:30: MMDeviceAudioSource: Frequency for device 'Microphone (Blue Snowball )' is 176400, samples per sec is 44100
00:27:34: Total frames encoded: 86, total frames duplicated: 0 (0.00%)
00:27:34: Total frames rendered: 87, number of late frames: 2 (2.30%) (it's okay for some frames to be late)
00:27:34:
00:27:34: Profiler time results:
00:27:34:
00:27:34: ==============================================================
00:27:34: video thread frame - [100%] [avg time: 2.672 ms] [children: 24.1%] [unaccounted: 75.9%]
00:27:34: | scene->Preprocess - [0.0374%] [avg time: 0.001 ms]
00:27:34: | GPU download and conversion - [24.1%] [avg time: 0.643 ms] [children: 24.1%] [unaccounted: 0%]
00:27:34: | | flush - [23.2%] [avg time: 0.621 ms]
00:27:34: | | CopyResource - [0.749%] [avg time: 0.02 ms]
00:27:34: | | conversion to 4:2:0 - [0.0749%] [avg time: 0.002 ms]
00:27:34: Convert444Threads - [100%] [avg time: 1.449 ms] [children: 99.7%] [unaccounted: 0.345%]
00:27:34: | Convert444toNV12 - [99.7%] [avg time: 1.444 ms]
00:27:34: encoder thread frame - [100%] [avg time: 2.421 ms]
00:27:34: ==============================================================
00:27:34:
00:27:34:
00:27:34: Profiler CPU results:
00:27:34:
00:27:34: ==============================================================
00:27:34: video thread frame - [cpu time: avg 0.717 ms, total 62.4 ms] [avg calls per frame: 1]
00:27:34: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:27:34: | GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:27:34: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:27:34: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:27:34: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:27:34: Convert444Threads - [cpu time: avg 0.827 ms, total 109.2 ms] [avg calls per frame: 2]
00:27:34: | Convert444toNV12 - [cpu time: avg 0.827 ms, total 109.2 ms] [avg calls per frame: 2]
00:27:34: encoder thread frame - [cpu time: avg 1.68 ms, total 109.2 ms] [avg calls per frame: 1]
00:27:34: ==============================================================
00:27:34:
00:27:34: =====Stream End: 2014-06-11, 00:27:34=================================================
]

 

[Tyler Knudtson]

Could you include a log file? http://obsproject.com/forum/threads/problem-make-sure-to-post-a-log-and-or-crash-dump-howto.97/

I just realized that that is the 64 bit log but I did do the same thing for both versions. Would the log be different between the 2?

 

[Lain]

I think it's only usable with the 32bit version, though I'm not entirely sure. Try using the 32bit version, then remove and then re-add the source to see if the stream engine starts working or not.

 

[Tyler Knudtson]

Still doesn't work. From what I have seen from other people it automatically puts in the resolution and the FPS but for me I have to enter it manually I think that might have something to do with it, but I can't get it to go in automatically.

 

[Lain]

Actually yea, I've heard about this happening for some people. Try typing in 1280x720*, and then typing in 30 for the FPS, and then try it again.

*edit because I typed the wrong number

 

[Tyler Knudtson]

That is what I get when I do all of that.

 

[Lain]

er, I mean 1280x720. I'm sorry about that.

 

[Tyler Knudtson]

I noticed that it still doesn't work it gets the same thing just small red box

 

[Lain]

Hm, so it doesn't have any resolution or FPS entries in there at all?

 

[Tyler Knudtson]

Not unless I put them in or switch to xsplit(free, obs is way better)

 

[Lain]

Well I know that it's working for some people, and then others are having the same issue you're having where there's no resolution/fps entries and it just won't work. I'll probably have to buy the device to make it work without stream engine in the newer version.

 

[Tyler Knudtson]

Could it be that certain firmware versions work with certain versions of OBS?

 

[Lain]

I actually don't quite know unfortunately. Could be firmware, or it could be drivers. I do know that it is working for some people so it feels like it could be a firmware version issue or something. I'm just not entirely sure though.

 

[JDogOne - Twitchtv]

Try using OBS 32bit and be sure your Video Device selection is LGP Stream engine and not Avermedia. LGP Stream Engine does not work with OBS 64bit.

 

[Tyler Knudtson]

I tried everything on 64 and 32