Question / Help Random OBS crash (once in 1-2 weeks)

[Dzikawa]

Hello OBS forum! I'm having this problem for ~2-3 months now. My OBS randomly crashes from time to time with no obvious reason (once per 1-2 weeks). I'm using Windows 10 @ intel core i7 6700k, 32gb ram, nvidia gtx 670, last version of OBS, last Nvidia drivers.

1. http://pastebin.com/9GDeBVXr
2. http://pastebin.com/0pigsrJs
3. http://pastebin.com/Fk1pAhnp

 

[Dzikawa]

Anyone? This problem is slowly killing me :(

 

[Dzikawa]

So it happened again. Here are 2 log files from today
http://pastebin.com/kG3f5ihS
http://pastebin.com/8qLuvU6S

Please, somebody take a look at this, it's becoming super annoying :(

 

[Dzikawa]

Here is the crash file from crash folder

 

[Dzikawa]

At least give me a hint where to start looking :(

 

[Dzikawa]

And it happened again... Is there another place where i can ask for the help? I've been posting for 4 months here and still got no replies.

 

[Benman2785]

i try to read your logs now - maybe i can help ;)

 

[Benman2785]

from first log:
[x264 encoder: 'streaming_h264'] preset: fast -> try faster

---

 

[Dzikawa]

from first log:
[x264 encoder: 'streaming_h264'] preset: fast -> try faster

---

Well, i'll try that but it's been fine for about 4 months before it started crashing. Thanks for suggestion anyways!

 

[Dzikawa]

Happened again. Is there anybody from administration who can at least show some sign of life? This problem is getting crazy annoying and having no replies only makes this even more sad.

 

[Dzikawa]

Another crash.

 

[R1CH]

Does this generally happen in apps like Photoshop that have a frequently changing mouse cursor? Looks like there's some issue copying the cursor properly.

 

[Dzikawa]

Does this generally happen in apps like Photoshop that have a frequently changing mouse cursor? Looks like there's some issue copying the cursor properly.

Yes, i'm streaming only in creative section and using only photoshop scene or webcam scene! Is there a fix to that problem i could do?

 

[Dzikawa]

Does this generally happen in apps like Photoshop that have a frequently changing mouse cursor? Looks like there's some issue copying the cursor properly.

Crash happened again yesterday right after i updated to the latest OBS version. Not to be rude but i was wondering if i should wait for the fix of my crash problem or do i need to search for other streaming program or some workaround? This is a serious problem for me that been there for half a year already.

 

[Dzikawa]

Somebody suggested to turn off my gpu in Photoshop settings. That didn't help, crashed again after 4 days of usual streaming.

 

[Dzikawa]

Does this generally happen in apps like Photoshop that have a frequently changing mouse cursor? Looks like there's some issue copying the cursor properly.

After finding somebody with the exact same setup as i have except the tablet i decided to upgrade it (since drivers were too old and i thought they are just incompatible with win10 and that causes the crash to happen) and got myself a new Wacom Intuos Pro tablet and got latest drivers. After a week of streaming it crashed again with the same error.

 

[Rincey]

Did you ever solve this? I'm having crash issues as well and the logs are very similar, but I'm not using a wacom tablet.

 

[Dzikawa]

No, unfortunately i didn't. Still crashing randomly from time to time, i posted that problem to MantisBT and Fenrir answered "Just adding as a note, this happens because of how quickly Photoshop changes the cursor icon.", so i guess they know that the problem exists but i'm not sure if it's a high priority one for them.

 

[Suslik V]

Just to link mantis report itself: https://obsproject.com/mantis/view.php?id=996