Random OBS Audio Track Glitch (Not Mic, Only Game/Discord) – Windows 11

N

Namc

New Member
Hello,

Ever since I upgraded my PC and switched to Windows 11, I've been experiencing a random audio bug during my livestreams that affects certain audio tracks.

I can stream for three hours with no issue, then suddenly, for about 30 to 45 seconds, the audio starts glitching. It’s totally random — it might happen three times in an hour, or not at all over four hours. At first, I thought it was a Spotify issue, but it happens even when Spotify isn’t running.

One specific detail about this problem: I record my streams with separate audio tracks for easier editing (the tracks are: my mic, game audio, Discord, music, and alerts — 5 separate tracks). The strange thing is, the issue never affects my microphone track. It only affects the game audio or Discord audio.

As far as I can tell, the bug only impacts one track at a time, and I haven’t been able to find the cause.

I’ve tried setting the audio sample rate in OBS to 48kHz (because my Steelseries headset doesn’t support 44.1kHz), but that hasn’t helped.

Here’s a concrete example — in this clip, you can hear Discord audio randomly start crackling for no apparent reason:

https://clips.twitch.tv/EmpathicAbstruseFerretOSsloth-qj27y9qvFdBqciLK

The problem is that I don’t hear anything wrong during the stream since I have no audio monitoring, but for viewers, it’s really unpleasant.

That’s the situation — sorry, I tried to keep it as concise as possible. Any help would be appreciated!

And sorry if my english is bad, i'm french and I try my best !!!

Namc.
 
Suslik V

Suslik V

Active Member

Please post a log with your issue! Here's how...

OBS Studio creates a log file each time you run it which contains very useful diagnostic information. Without a log file, it's much harder for any support volunteers to figure out problems and your post may be ignored. To upload a log file, go to the Help menu > Log Files > Upload Last Log...
obsproject.com obsproject.com
 
Suslik V

Suslik V

Active Member
Code: 
22:15:19.322: Windows Version: 10.0 Build 22631 (release: 23H2; revision: 5262; 64-bit)
...
22:15:23.104: WASAPI: Device '[VIRTUAL_AUDIO_DEVICE_PROCESS_LOOPBACK]' [48000 Hz] initialized (source: _Discord_Sound)
You likely run into the issue known as:
github.com

[Application Audio Capture (beta)] Sound becomes noisy after a long time · Issue #8064 · obsproject/obs-studio

Operating System Info Windows 10 Other OS No response OBS Studio Version 29.0.0 OBS Studio Version (Other) No response OBS Studio Log URL https://obsproject.com/logs/oF4ofzG6VIEKsq24 and https://ob...
github.com github.com
The monitoring would not help.
Possible solutions include:
  • OS update to Win11 24H2 or newer;
  • Do not use "process capture" (the Game Capture audio, Application Audio Capture (beta) and 3rd party plugins based on the same technology from Microsoft), instead use per device capture (Mic, Speakers, USB soundcard etc - depending how many devices you have and, of course, in case the game allows the audio device selection).
 
N

Namc

New Member
Thanks for your reply!


I updated my Windows, so that part should be good now.


As for the second point, the problem is that if I use audio capture by output device, I only have one audio output — my Arctis 7+ headset :

1750436525561.png


and I can’t separate the audio tracks anymore. I rely on having separate tracks so I can mute or adjust individual sources for my stream, and also for video editing, since I sometimes record content with OBS and need separate audio tracks.

Curently it's like this :
1750436589175.png


Is there a way to work around this and still get separated audio tracks without relying on Application Audio Capture? Or to split the general outpout audio (my headset) to get multiple outpout device in OBS ?
 
Suslik V

Suslik V

Active Member
If your OS has been updated to 24H2, then you don't need to change anything in your setup. At least, users report that after the updating the OS the probability of "crackling" has significantly decreased or disappeared.

Of course, if for some reason you need to keep the older OS, then you can experiment with the virtual audio interfaces/devices like mentioned in this guide:

[Windows 10] Seperate audios and distribute to 3 tracks: to hear, to stream and to record

Important: this guide only works on Windows 10. No idea if it could work on Windows 8 since I've never used Windows 8 or 8.1. But I'm sure Windows 7 and below can't. Important: make sure you know basically how to configure Windows 10 (especially...
obsproject.com obsproject.com
or in this post:

[Win11/OBS 28] Seemingly Random Audio Issue While Live Streaming

Dear OBS Community! I've got an audio issue with my OBS that has been bugging me for months now and I hope somebody can help me out. I stream on Twitch using OBS.28.1.2 on Windows 11 on a Dell Laptop (2.60Ghz/16GB RAM), streaming at 3000 Kbps/30 FPS. The issue: Once in a while, usually a...
obsproject.com obsproject.com
 
N

Namc

New Member
Ok , I will stream next week and I hope the problem disapears ! If it's note the case, I will reply on this post.

Thank's for your help !!! ♥
 
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