Question / Help Random crashes since update

okaydanny

New Member
I have been using this program for a while now and i never experienced crashes.

But now since the update i have random crashes and the preview is sometimes not working correctly (it freezes)
Also "edit scene" freezes sometimes.


Code:
10:59:36: Open Broadcaster Software v0.582b - 64bit ( ^ω^)
10:59:36: -------------------------------
10:59:36: CPU Name: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
10:59:36: CPU Speed: 3400MHz
10:59:36: Physical Memory:  8159MB Total, 5448MB Free
10:59:36: stepping id: 7, model 42, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
10:59:36: monitor 1: pos={0, 0}, size={1920, 1080}
10:59:36: monitor 2: pos={-1920, 0}, size={1920, 1080}
10:59:36: Windows Version: 6.2 Build 9200 
10:59:36: Aero is Enabled
10:59:36: -------------------------------
10:59:36: OBS Modules:
10:59:36: Base Address     Module
10:59:36: 00000000AAF80000 OBS.exe
10:59:36: 00000000213C0000 OBSApi.dll
10:59:36: 0000000030010000 DShowPlugin.dll
10:59:36: 000000002FFE0000 GraphicsCapture.dll
10:59:36: 000000002E250000 NoiseGate.dll
10:59:36: 000000002D9C0000 PSVPlugin.dll
10:59:36: ------------------------------------------
10:59:36: Adapter 1
10:59:36:   Video Adapter: AMD Radeon HD 6800 Series
10:59:36:   Video Adapter Dedicated Video Memory: 1060839424
10:59:36:   Video Adapter Shared System Memory: 4009302016
10:59:36:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
10:59:36:   Video Adapter Output 2: pos={-1920, 0}, size={1920, 1080}, attached=true
10:59:36: =====Stream Start: 2013-10-25, 10:59:36===============================================
10:59:36:   Multithreaded optimizations: On
10:59:36:   Base resolution: 1920x1080
10:59:36:   Output resolution: 1280x720
10:59:36: ------------------------------------------
10:59:36: Loading up D3D10 on AMD Radeon HD 6800 Series...
10:59:36: ------------------------------------------
10:59:36: Audio Format: 44100hz
10:59:36: Playback device {0.0.0.00000000}.{73db06e6-172d-4965-aa37-0649e62d0189}
10:59:36: ------------------------------------------
10:59:36: Using desktop audio input: Speakers (High Definition Audio Device)
10:59:36: ------------------------------------------
10:59:36: Using auxilary audio input: Microphone (USB Audio Device)
10:59:36: ------------------------------------------
10:59:36: Audio Encoding: AAC
10:59:36:     bitrate: 96
10:59:37: Using Window Capture
10:59:37: ------------------------------------------
10:59:37:     device: Logitech HD Pro Webcam C920,
10:59:37:     device id \\?\usb#vid_046d&pid_082d&mi_00#7&2f74cd29&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
10:59:37:     chosen type: MJPG, usingFourCC: false, res: 800x600 - 800x600, frameIntervals: 333333-2000000
10:59:37:     use buffering: false - 0, fourCC: 'MJPG'
10:59:37:     audio device: Disable,
10:59:37:     audio device id Disabled,
10:59:37: 
10:59:37: Using directshow input
10:59:37: Using graphics capture
10:59:37: Scene buffering time set to 700
10:59:37: Using custom x264 settings: "partitions=p8x8,b8x8,i8x8,i4x4 bframes=2 ref=1 me=dia subme=1 no-mixed-refs no-weightb"
10:59:37: ------------------------------------------
10:59:37: Video Encoding: x264
10:59:37:     fps: 60
10:59:37:     width: 1280, height: 720
10:59:37:     preset: veryfast
10:59:37:     profile: high
10:59:37:     keyint: 120
10:59:37:     CBR: yes
10:59:37:     CFR: no
10:59:37:     max bitrate: 2000
10:59:37:     buffer size: 2000
10:59:37: ------------------------------------------
10:59:37: MMDeviceAudioSource: Frequency for device 'Speakers (High Definition Audio Device)' is 352800, samples per sec is 44100
10:59:37: MMDeviceAudioSource: Frequency for device 'Microphone (USB Audio Device)' is 176400, samples per sec is 44100
10:59:53: ------------------------------------------
10:59:53:     device: Logitech HD Pro Webcam C920,
10:59:53:     device id \\?\usb#vid_046d&pid_082d&mi_00#7&2f74cd29&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
10:59:53:     chosen type: MJPG, usingFourCC: false, res: 800x600 - 800x600, frameIntervals: 333333-2000000
10:59:53:     use buffering: false - 0, fourCC: 'MJPG'
10:59:53:     audio device: Disable,
10:59:53:     audio device id Disabled,
10:59:53: 
11:00:49: SharedTexCapture hooked
11:01:26: Total frames encoded: 6522, total frames duplicated: 203 (3.11%)
11:01:26: Total frames rendered: 6399, number of late frames: 18 (0.28%) (it's okay for some frames to be late)
11:01:27: 
11:01:27: Profiler time results:
11:01:27: 
11:01:27: ==============================================================
11:01:27: video thread frame - [100%] [avg time: 1.592 ms] [children: 51.7%] [unaccounted: 48.3%]
11:01:27: | scene->Preprocess - [43.5%] [avg time: 0.693 ms]
11:01:27: | GPU download and conversion - [8.17%] [avg time: 0.13 ms] [children: 7.29%] [unaccounted: 0.879%]
11:01:27: | | flush - [6.72%] [avg time: 0.107 ms]
11:01:27: | | CopyResource - [0.44%] [avg time: 0.007 ms]
11:01:27: | | conversion to 4:2:0 - [0.126%] [avg time: 0.002 ms]
11:01:27: Convert444Threads - [100%] [avg time: 0.33 ms] [children: 99.1%] [unaccounted: 0.909%]
11:01:27: | Convert444toNV12 - [99.1%] [avg time: 0.327 ms]
11:01:27: encoder thread frame - [100%] [avg time: 0.662 ms]
11:01:27: ==============================================================
11:01:27: 
11:01:27: 
11:01:27: Profiler CPU results:
11:01:27: 
11:01:27: ==============================================================
11:01:27: video thread frame - [cpu time: avg 0.405 ms, total 2593.75 ms] [avg calls per frame: 1]
11:01:27: | scene->Preprocess - [cpu time: avg 0.09 ms, total 578.125 ms] [avg calls per frame: 1]
11:01:27: | GPU download and conversion - [cpu time: avg 0.021 ms, total 140.625 ms] [avg calls per frame: 1]
11:01:27: | | flush - [cpu time: avg 0.007 ms, total 46.875 ms] [avg calls per frame: 1]
11:01:27: | | CopyResource - [cpu time: avg 0.012 ms, total 78.125 ms] [avg calls per frame: 1]
11:01:27: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
11:01:27: Convert444Threads - [cpu time: avg 0.125 ms, total 1593.75 ms] [avg calls per frame: 2]
11:01:27: | Convert444toNV12 - [cpu time: avg 0.124 ms, total 1578.13 ms] [avg calls per frame: 2]
11:01:27: encoder thread frame - [cpu time: avg 0.031 ms, total 203.125 ms] [avg calls per frame: 1]
11:01:27: ==============================================================
11:01:27: 
11:01:27: =====Stream End: 2013-10-25, 11:01:27=================================================
11:01:30: =====Stream Start: 2013-10-25, 11:01:30===============================================
11:01:30:   Multithreaded optimizations: On
11:01:30:   Base resolution: 1920x1080
11:01:30:   Output resolution: 1280x720
11:01:30: ------------------------------------------
11:01:30: Loading up D3D10 on AMD Radeon HD 6800 Series...
11:01:30: ------------------------------------------
11:01:30: Audio Format: 44100hz
11:01:30: Playback device {0.0.0.00000000}.{73db06e6-172d-4965-aa37-0649e62d0189}
11:01:30: ------------------------------------------
11:01:30: Using desktop audio input: Speakers (High Definition Audio Device)
11:01:30: ------------------------------------------
11:01:30: Using auxilary audio input: Microphone (USB Audio Device)
11:01:30: ------------------------------------------
11:01:30: Audio Encoding: AAC
11:01:30:     bitrate: 96
11:01:30: Using Window Capture
11:01:30: ------------------------------------------
11:01:30:     device: Logitech HD Pro Webcam C920,
11:01:30:     device id \\?\usb#vid_046d&pid_082d&mi_00#7&2f74cd29&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
11:01:30:     chosen type: MJPG, usingFourCC: false, res: 800x600 - 800x600, frameIntervals: 333333-2000000
11:01:30:     use buffering: false - 0, fourCC: 'MJPG'
11:01:30:     audio device: Disable,
11:01:30:     audio device id Disabled,
11:01:30: 
11:01:30: Using directshow input
11:01:30: Using graphics capture
11:01:31: Scene buffering time set to 700
11:01:31: Using custom x264 settings: "partitions=p8x8,b8x8,i8x8,i4x4 bframes=2 ref=1 me=dia subme=1 no-mixed-refs no-weightb"
11:01:31: ------------------------------------------
11:01:31: Video Encoding: x264
11:01:31:     fps: 60
11:01:31:     width: 1280, height: 720
11:01:31:     preset: veryfast
11:01:31:     profile: high
11:01:31:     keyint: 120
11:01:31:     CBR: yes
11:01:31:     CFR: no
11:01:31:     max bitrate: 2000
11:01:31:     buffer size: 2000
11:01:31: ------------------------------------------
11:01:31: MMDeviceAudioSource: Frequency for device 'Speakers (High Definition Audio Device)' is 352800, samples per sec is 44100
11:01:31: MMDeviceAudioSource: Frequency for device 'Microphone (USB Audio Device)' is 176400, samples per sec is 44100
11:01:31: SharedTexCapture hooked
11:02:56: WARNING: Forcibly terminating a thread after 30000 ms timeout!
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
Could you perhaps try with the x264 settings disabled and see if it still occurs? Those settings feel somewhat unnecessary to me admittedly. Why did you set them out of curiosity?
 

okaydanny

New Member
Jim said:
Could you perhaps try with the x264 settings disabled and see if it still occurs? Those settings feel somewhat unnecessary to me admittedly. Why did you set them out of curiosity?

Insanely improves my preformance in games.. Some games around 10-30 fps!!

Also, like i mentioned this did not occur in previous versions of OBS.
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
Okay, what I need you to do is reproduce the problem, but before it crashes (which happens 30 seconds after you hit stop stream), I want you to go to task manager, and grab a full dump by right clicking on the process name and going to "create dump". Then I want you to zip and email that dump file to me so I can see just where it's stalled specifically. (also make sure you're using 0.583 when you do this if possible)
 
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