Bug Report Quicksync Error: QSVHelper.exe was killed, encode failed

[Robby]

I get this error as well as OBS closing anywhere from 10 mins to an hour after I start streaming. Have seen a couple other thread on the topic but nothing conclusive. Has anyone found a workaround or anything? I love quicksync otherwise.

Case:
Fractal Design Arc Midi R2
Power Supply:
SeaSonic M12II 520w
OS:
Windows 7 Professional
Motherboard:
ASUS Z87-A LGA 1150 Intel Z87
CPU:
Intel Core i7-4770K @ 4.5
Memory:
HyperX Black 8GB (2 x 4GB) 1600
Hard Drive:
Western Digital WD10EZEX 1TB
Video Card:
EVGA SuperClocked GeForceGTX 770
Sound Card:
Soundblaster Audigy
Headphones:
Sennheiser HD558
Monitor:
Asus VG248QE 144hz
Mouse:
Logitech G500
Mousepad:
Steelseries Qck+
Keyboard:
Ducky Shine 3

 

[GodlessGeek]

As koala noted in this thread (3rd post down):

https://obsproject.com/forum/threads/error-qsvhelper-exe-was-killed-encode-failed.19749/#post-102515

it may be a driver issue. Like koala, I noticed my problem start when I updated my Intel graphics driver to the latest version. koala used system restore to rollback to an older driver version. I used a different method. I went to the drivers section of the ASUS site for my motherboard and found they still have the older version. I used Control Panel to uninstall the new driver, then went to Device Manager and removed the device itself. After rebooting my machine, I installed the driver I downloaded from the ASUS site and it started working again.

See if you can find a version for your specific motherboard on the manufacturer's site. Or maybe an older version on the Intel site.