Question / Help QSCHelper.exe was killed (OBS v0.637b 64bit)

AK1504

New Member
Hello,

i have a problem since a couple of days.

Sometimes the recordings stops at a random point and i got this error message:

ee7d17fb879f82221915d0df31acd250.png



Is this a known problem and how can i fix this ?

Thx in advance.
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
You should probably have just attached the image to your post, because it didn't work via linking it the way you did. However I'm guessing that QSV crashed?
 

AK1504

New Member
Ya i did a screen from the message i get and the OBS version i use. It only says that QSCHelper.exe was killed.

Would be nice if someone can tell me whats the problem with that and how to fix it.
 

koala

Active Member
I had the same problem, and it happened after I updated the Intel graphics driver to the current version (September 2014 at the time). With the previous driver, all was fine. Version of the old driver: 15.28.12.64.2932 from December 2012. However, that version probably doesn't support Haswell (the current, 4th generation, i5/i7 CPUs).
 

AK1504

New Member
Still the same with current version. I uploaded the crash log and dmp file.
 

Attachments

  • OBSCrashDump2014-11-03_2.dmp
    578.8 KB · Views: 2
  • OBSCrashLog2014-11-03_2.txt
    5.4 KB · Views: 2
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