Question / Help One Moment Please...

Dickson

Dickson

New Member
When I try to record my ps3 with my game capture HD on OBS Studio, it rarely works. most of the time, I get this "one moment please..." message that just stays there the whole time, without anything actually happening. other times, the video becomes pink/distorted, or the preview doesn't load at all.
I've asked on reddit (https://www.reddit.com/r/ElgatoGaming/comments/6n8ldz/one_moment_please/) even though I forgot to mention it only happens in OBS (woops), and I've emailed costumer support about it. We found out it only happens in OBS, but we couldn't fix the problem. I have no clue what's causing this, I've tried almost everything most people recommend. Please help. The log file is during the part of when it says "one moment please".

https://gist.github.com/anonymous/52848593486836f0a25c3d8911377e29
 
Harold

Harold

Active Member
Did you adjust the configure video settings in the video capture device source properties?
 
c3r1c3

c3r1c3

Member
The PS3 has HDCP on at all times, Elgato's software can/does get around that, but OBS doesn't.

Unless you put something to 'defeat' it inline (or use component out of the PS3 into your capture card), that's what you'll get.

Also please don't use the OpenGL renderer.
 
Dickson

Dickson

New Member
c3r1c3 said:
The PS3 has HDCP on at all times, Elgato's software can/does get around that, but OBS doesn't.

Unless you put something to 'defeat' it inline (or use component out of the PS3 into your capture card), that's what you'll get.

Also please don't use the OpenGL renderer.
Click to expand...

I used the special cable that comes with the game capture HD, it's component and shouldn't have this issue.

I'll change the renderer lol
 
c3r1c3

c3r1c3

Member
In the screenshot you posted your elgato's resolution is set to 640x480. Is your PS3 set to the same resolution? If not, change one or the other so that they match.
 
Dickson

Dickson

New Member
oh yeah, now that I think about it, I set it to 1080i. Will it only work when I set it to HD 1080? if so, I've just wasted a lot of my time lol
I'll check when I get back from vacay in a week. I do remember it working after tampering with the quality setting, so that makes sense.
 
Dickson

Dickson

New Member
okay, so I was able to check just now, and apparently it was set to 1080 and still didn't work, but when I pressed reset settings in the configure menu, it started working somehow. weird. it also seems to work consistently too.

that's a huge relief, thanks to everyone in this thread for helping out.
 
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