Question / Help OBS64.exe has stopped working

[Reggae To Reggae]

I am using Win 10 OS64
Having updated to OBS Solution 21.1.2 and used it on August 1, 2018. Sometime thereafter, I downloaded VLC installer 64. I am now unable to use it again because of a "Problem". This is the popup

"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"

This is the log file

12:14:28.685: CPU Name: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz
12:14:28.701: CPU Speed: 2936MHz
12:14:28.701: Physical Cores: 2, Logical Cores: 2
12:14:28.701: Physical Memory: 2046MB Total, 555MB Free
12:14:28.701: Windows Version: 10.0 Build 16299 (revision: 611; 64-bit)
12:14:28.702: Running as administrator: false
12:14:28.710: Aero is Enabled (Aero is always on for windows 8 and above)
12:14:28.711: Windows 10 Gaming Features:
12:14:28.711: Game DVR: On
12:14:28.735: Sec. Software Status:
12:14:28.738: Avast Antivirus: disabled (AV)
12:14:28.738: Windows Defender Antivirus: enabled (AV)
12:14:28.739: Windows Firewall: enabled (FW)
12:14:28.760: Windows Defender Antivirus: enabled (ASW)
12:14:28.760: Avast Antivirus: disabled (ASW)
12:14:28.761: Portable mode: false
12:14:29.161: OBS 21.1.2 (64bit, windows)
12:14:29.161: ---------------------------------
12:14:29.174: ---------------------------------
12:14:29.174: audio settings reset:
12:14:29.174: samples per sec: 44100
12:14:29.174: speakers: 2
12:14:29.253: ---------------------------------
12:14:29.253: Initializing D3D11...
12:14:29.253: Available Video Adapters:
12:14:29.474: Loading up D3D11 on adapter Microsoft Basic Render Driver (0)
12:14:29.509: D3D11 loaded successfully, feature level used: 45056
12:14:31.584: ---------------------------------
12:14:31.584: video settings reset:
12:14:31.584: base resolution: 1280x720
12:14:31.584: output resolution: 640x360
12:14:31.584: downscale filter: Bicubic
12:14:31.584: fps: 30/1
12:14:31.584: format: NV12
12:14:31.584: YUV mode: 601/Partial
12:14:31.608: Audio monitoring device:
12:14:31.608: name: Default
12:14:31.608: id: default
12:14:31.609: ---------------------------------
12:14:31.711: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
12:14:31.831: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
12:14:32.417: [AMF] AMF Test failed due to one or more errors.
12:14:32.417: Failed to initialize module 'enc-amf.dll'
12:14:33.382: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
12:14:33.430: LoadLibrary failed for '../../obs-plugins/64bit/libEGL.dll': The specified procedure could not be found.
12:14:33.430: (127)
12:14:33.430: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
12:14:33.504: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
12:14:33.566: [browser_source: 'Version: 1.31.0']
12:14:34.171: LoadLibrary failed for 'nvEncodeAPI64.dll': The specified module could not be found.
12:14:34.171: (126)
12:14:36.200: VLC found, VLC video source enabled
12:14:36.578: No blackmagic support
12:14:36.890: ---------------------------------
12:14:36.890: Loaded Modules:
12:14:36.890: win-wasapi.dll
12:14:36.890: win-mf.dll
12:14:36.891: win-dshow.dll
12:14:36.891: win-decklink.dll
12:14:36.891: win-capture.dll
12:14:36.891: vlc-video.dll
12:14:36.891: text-freetype2.dll
12:14:36.891: rtmp-services.dll
12:14:36.891: obs-x264.dll
12:14:36.891: obs-vst.dll
12:14:36.891: obs-transitions.dll
12:14:36.891: obs-text.dll
12:14:36.891: obs-qsv11.dll
12:14:36.891: obs-outputs.dll
12:14:36.891: obs-filters.dll
12:14:36.891: obs-ffmpeg.dll
12:14:36.891: obs-browser.dll
12:14:36.891: image-source.dll
12:14:36.891: frontend-tools.dll
12:14:36.891: enc-amf.dll
12:14:36.891: coreaudio-encoder.dll
12:14:36.891: ---------------------------------
12:14:36.919: ==== Startup complete ===============================================
12:14:37.008: Switched to Preview/Program mode
12:14:37.008: ------------------------------------------------
12:14:37.111: All scene data cleared
12:14:37.111: ------------------------------------------------
12:14:37.218: [WASAPISource::TryInitialize]:[Speakers (High Definition Audio Device)] Failed to activate client context: 88890004
12:14:37.218: [WASAPISource::WASAPISource] Device '{0.0.0.00000000}.{7a132347-6ae5-42f8-bf79-3374a71b9c8b}' not found. Waiting for device
12:14:41.043: [Media Source 'Media Source']: settings:
12:14:41.043: input: C:/Users/Reggae To Reggae/Videos/PRODUCER FILES/RTR Drops/Clarendon, Jamaica Drive.mp4
12:14:41.043: input_format: (null)
12:14:41.043: speed: 100
12:14:41.043: is_looping: yes
12:14:41.043: is_hw_decoding: yes
12:14:41.043: is_clear_on_media_end: yes
12:14:41.043: restart_on_activate: yes
12:14:41.043: close_when_inactive: no
12:14:41.506: [Media Source 'Pan Di Rivah']: settings:
12:14:41.506: input: H:/Reggae Pan Di River 2018/2018-08-01 15-59-50.flv
12:14:41.506: input_format: (null)
12:14:41.506: speed: 100
12:14:41.506: is_looping: no
12:14:41.506: is_hw_decoding: yes
12:14:41.506: is_clear_on_media_end: yes
12:14:41.506: restart_on_activate: yes
12:14:41.506: close_when_inactive: no
12:14:41.526: Switched to scene 'PDR Playlist'
12:14:41.853: warning: Format mov,mp4,m4a,3gp,3g2,mj2 detected only with low score of 1, misdetection possible!
12:14:41.854: error: moov atom not found
12:14:41.874: MP: Failed to open media: 'C:/Users/Reggae To Reggae/Videos/PRODUCER FILES/RTR Drops/Clarendon, Jamaica Drive.mp4'
12:14:44.964: ------------------------------------------------
12:14:44.964: Loaded scenes:
12:14:44.964: - scene 'PDR Playlist':
12:14:44.964: - source: 'VLC Video Source' (vlc_source)
12:14:44.964: - source: 'Driving in JA' (vlc_source)
12:14:44.964: - source: 'Media Source' (ffmpeg_source)
12:14:44.964: - source: 'Driving' (vlc_source)
12:14:44.964: - scene 'Live Cam':
12:14:44.964: - source: 'Video Capture Device 2' (dshow_input)
12:14:44.964: - source: 'Text (GDI+)' (text_gdiplus)
12:14:44.964: - source: 'RTR Logo' (image_source)
12:14:44.964: - source: 'Pan Di Rivah' (ffmpeg_source)
12:14:44.964: ------------------------------------------------
12:14:45.650: Video Capture Device 2: data.GetDevice failed
12:14:45.650: Video Capture Device 2: Video configuration failed

 

[koala]

12:14:29.253: Initializing D3D11...
12:14:29.253: Available Video Adapters:
12:14:29.474: Loading up D3D11 on adapter Microsoft Basic Render Driver (0)
12:14:29.509: D3D11 loaded successfully, feature level used: 45056

You either connect through rdp to your machine, or do not have any video driver installed.

If you connected through rdp (Remote Desktop Connection): don't use rdp. The emulated GPU in the rdp session is not supported by OBS and is lacking features, and the CPU utilization for the emulation is insanely high.

If you are not connected remotely: install the video driver for your GPU.

 

[Reggae To Reggae]

You either connect through rdp to your machine, or do not have any video driver installed.

If you connected through rdp (Remote Desktop Connection): don't use rdp. The emulated GPU in the rdp session is not supported by OBS and is lacking features, and the CPU utilization for the emulation is insanely high.

If you are not connected remotely: install the video driver for your GPU.

Greetings koala,
Thanks for the quick response. I am not using remote connection and I update my GPU driver (Geforce 9400 GT.

I restarted the desktop and launched OBS, but the same problem reoccurred with same popup

Carl

 

[koala]

This card is rather old. It may be that it is one of the oldest cards that supports OBS. Be aware that it is not supported by the current nvidia video drivers. You need to obtain the appropriate latest legacy driver for this series 9 card, which is 342.01 from 2016.12.14. In the nvidia driver download page, choose Geforce 9 Series to find it.