MitoGouken
New Member
Hello OBS Support Team,
I've been using OBS with the same configuration for a long time. However, after upgrading my PC to a more powerful setup optimized for streaming, I encountered an issue where I can't stop the recording anymore.
Previous Setup:
Current Setup:
With my old setup, I was able to record in 4K at 60 FPS without any issues—I could stream and record simultaneously without problems.
Now, despite the significant hardware upgrade, everything works fine while streaming: I click “Start Streaming” and “Stop Streaming,” and it functions perfectly. However, recording doesn’t stop properly.
I’ve tested various settings:
Nothing resolves the issue. When I attempt to stop the recording, the program freezes and doesn’t close properly. It generates an extremely small file, but when I copy and paste the file elsewhere, the full recording appears and plays correctly.
Additionally, when I edit these recordings in Filmora, a 30-minute video sometimes shows up as 2 hours long, which is very confusing.
Additional Information:
Please check this video I recorded showing the issue. The recording completes, but OBS doesn't close properly. When I force close it, the program crashes. Then, I go to Task Manager, delete the process OBS-FFMPEG-MUX, and magically, the file completes as expected—something that OBS itself fails to do. The resulting file works perfectly, even for editing.
This cannot be a CPU overload issue—I have an i9-13900K, which is far more powerful than a Ryzen 5 3600X, and I don’t even use the CPU for recording—I rely entirely on my GPU. I have also tried with another GPU on the same setup, and the issue persists.
Honestly, I've tried everything—checked forums, followed all recommendations, and still, nothing works. I strongly believe this issue is not on my end, but rather a bug in OBS during the export process.
Could you please investigate this?
I've been using OBS with the same configuration for a long time. However, after upgrading my PC to a more powerful setup optimized for streaming, I encountered an issue where I can't stop the recording anymore.
Previous Setup:
- GPU: GTX 1070 Ti
- CPU: Ryzen 5 3600X
- RAM: 16GB
- Storage: SSD
Current Setup:
- GPU: RTX 3070 Ti
- CPU: Intel i9-13900K
- RAM: 32GB
- Storage: M.2 SSD
With my old setup, I was able to record in 4K at 60 FPS without any issues—I could stream and record simultaneously without problems.
Now, despite the significant hardware upgrade, everything works fine while streaming: I click “Start Streaming” and “Stop Streaming,” and it functions perfectly. However, recording doesn’t stop properly.
I’ve tested various settings:
- Different recording formats (MP4, MKV, FLV, etc.)
- Lowering resolution to 1080p
- Changing other encoding options
Nothing resolves the issue. When I attempt to stop the recording, the program freezes and doesn’t close properly. It generates an extremely small file, but when I copy and paste the file elsewhere, the full recording appears and plays correctly.
Additionally, when I edit these recordings in Filmora, a 30-minute video sometimes shows up as 2 hours long, which is very confusing.
Additional Information:
Please check this video I recorded showing the issue. The recording completes, but OBS doesn't close properly. When I force close it, the program crashes. Then, I go to Task Manager, delete the process OBS-FFMPEG-MUX, and magically, the file completes as expected—something that OBS itself fails to do. The resulting file works perfectly, even for editing.
This cannot be a CPU overload issue—I have an i9-13900K, which is far more powerful than a Ryzen 5 3600X, and I don’t even use the CPU for recording—I rely entirely on my GPU. I have also tried with another GPU on the same setup, and the issue persists.
Honestly, I've tried everything—checked forums, followed all recommendations, and still, nothing works. I strongly believe this issue is not on my end, but rather a bug in OBS during the export process.
Could you please investigate this?