Question / Help OBS WON'T OPEN ANYMORE :(
- Thread starter Bentendo
- Start date
thank you, how can i do that though?
wai
wait a clean install of obs drivers, or elgato drivers? and how do i do a clean install?
hello your advice wasn't clear enough to me, can you please tell it to me step by step, i tried uninstalling the driver for gamecapture hd and reinstalling it, i uninstalled and reinstalled obs, and i even tried going back to an older version of elgato, but nothing worked, i got this file about the last crash which i had.
Fenrir
Forum Admin
Unplug the Elgato (if it's USB), uninstall the drviers, reboot, and install the drivers-only package from here: https://help.elgato.com/customer/portal/articles/2405414-elgato-gaming-hardware-drivers
i did what you told me and it still didn't work, i also updated my obs to the latest update, did i do something wrong.
oops, forget to put this in.
Whenever i reinstall the drivers, obs starts crashing again, could this be an issue with obs?
Suslik V
Active Member
Unfortunately, you cannot start OBS Studio from the new Scene Collection (only from existing) or "safe mode" (all default). So, try OBS Studio portable mode in different folder: https://obsproject.com/forum/resources/obs-and-obs-studio-portable-mode-on-windows.359/ (or look for the command line options from the OBS Studio Help Guide: https://obsproject.com/forum/resour...ware-studio-multiplatform-help-guide-pdf.365/). If it works, try to add 'Video Capture Device' source and restart OBS Studio again. Post the results.
i use 64 bit obs, will this effect anything?
Suslik V
Active Member
Just try 32bit then. obs32 uses only 32bit drivers from the manufacturer of the device, while obs64 uses 64bit drivers. If 32bit drivers more stable for the device, then use obs32. If any of your scenes require large 64bit sources (otherwise they crash for example) then you limited in obs64 and nothing to change.
let me try downloading a 32 bit version of obs.
Fenrir
Forum Admin
That is the same crash as before, and it's being caused by the Elgato software. Try uninstalling the Elgato software, and install the drivers only packages available here: https://help.elgato.com/customer/portal/articles/2405414-elgato-gaming-hardware-drivers
I believe it works now, thank you for all your help :) I'm gonna try streaming to see if it really fixed.
nevermind, crashed again, did i do the same thing wrong again? If so how can i make sure i did it right, I want to be ale to use elgato to stream...