Question / Help OBS stops responding as soon as capture or streaming starts

[notoriousFIL]

I can set up scenes and even preview fine in the program but as soon as I try to either start recording video or start streaming, OBS will not let me stop and stops responding. The counter progresses as if it is either recording or streaming but the stream never starts and the files that are created have nothing.

My set up:
i7 4770K
2x GTX 760 in SLI
16 gig ram
Intel SSD

I ran the log analyzer but all I received was this:
Slow sources detected

Some of your sources are taking a very long time to start or stop when changing scenes. If you use video devices such as a webcam, capture card, etc, add them as global sources to prevent this.

The crash dumps give this message:
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\kernelbase.dll' module.

**** UNHANDLED EXCEPTION: 80000003
Fault address: 777833EF (c:\windows\system32\kernelbase.dll)
OBS version: Open Broadcaster Software v0.613b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0082EF2C 777833EF 000003AC 00007530 0000138A 024A0000 kernelbase.dll!0x777833ef
0082EF40 009CE1B4 00000000 009ECEEF 0006097A 009EC380 obs.exe!OBS::Stop+0x134
0082EF88 009CC258 0006097A 009EC380 0000138A 00000000 obs.exe!OBS::ToggleCapturing+0x28
0082EF90 009ECEEF 000709DA 00000111 0000138A 0006097A obs.exe!OBS::OBSProc+0xb6f
0082F088 75C87694 009EC380 000709DA 00000111 0000138A user32.dll!0x75c87694
0082F0B4 75C88BAA 009EC380 00000000 00000111 0000138A user32.dll!0x75c88baa
0082F144 75CB9F49 01164710 00000000 0006097A 00000000 user32.dll!0x75cb9f49
0082F1A8 75C8F71A 000709DA 00000111 0000138A 0006097A user32.dll!0x75c8f71a
0082F1D8 754DA2BF 00090052 754B83B9 00000000 00C93288 comctl32.dll!0x754da2bf
0082F210 754D63F7 0006097A 00000202 00000000 00090052 comctl32.dll!0x754d63f7
0082F2A0 75C87694 754B83B9 0006097A 00000202 00000000 user32.dll!0x75c87694
0082F2CC 75C88BAA 754B83B9 00000000 00000202 00000000 user32.dll!0x75c88baa
0082F35C 75C88468 75C89CE2 850E0A23 59241D70 0082F47C user32.dll!0x75c88468
0082F3C8 75CAD8BB 000709DA 0082F47C 00000000 00000000 user32.dll!0x75cad8bb
0082F3F8 009C277A 009A0000 00000000 00C62E3D 00000001 obs.exe!WinMain+0x8fa
0082F8C0 00A2C919 FF2FF000 0082F998 77E998EE FF2FF000 obs.exe!strstr+0x1c9
0082F950 75B5495D FF2FF000 9BED70D9 00000000 00000000 kernel32.dll!0x75b5495d
0082F95C 77E998EE FFFFFFFF 77E8E0CE 00000000 00000000 ntdll.dll!0x77e998ee
0082F9A0 77E998C4 00A2C96C FF2FF000 00000000 00000000 ntdll.dll!0x77e998c4

Video thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
1AE2F7B0 77E8BC3C 00000000 FFFFFFFF 00000000 1AE2FB50 ntdll.dll!0x77e8bc3c
1AE2F824 776D10C0 000001CC FFFFFFFF 00000000 00000000 kernelbase.dll!0x776d10c0
1AE2F838 009D33C4 75B5495D 00000000 1AE2FBA4 77E998EE obs.exe!OBS::MainCaptureLoop+0x1bb4
1AE2FB58 009D0485 00000000 1AE2FBA4 77E998EE 00000000 obs.exe!OBS::MainCaptureThread+0x5
1AE2FB5C 75B5495D 00000000 818D72E5 00000000 00000000 kernel32.dll!0x75b5495d
1AE2FB68 77E998EE FFFFFFFF 77E8E0CE 00000000 00000000 ntdll.dll!0x77e998ee
1AE2FBAC 77E998C4 009D0480 00000000 00000000 00000000 ntdll.dll!0x77e998c4

Encode thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
1AD2FC18 77E8BF3C 0000000E 00000000 1AD2FC98 5924670B ntdll.dll!0x77e8bf3c
1AD2FC84 776D11F6 0000000D 1AD2FCB0 009D0F57 0000000E kernelbase.dll!0x776d11f6
1AD2FC94 5924670B 0000000F 06EC1203 0001C46B 024A0000 obsapi.dll!OSSleep+0x1b
1AD2FCA0 009D0F57 07EA622D 0001C46B 00000000 00000000 obs.exe!SleepToNS+0x67
1AD2FCB8 009D126B 75B5495D 00000000 1AD2FDD8 77E998EE obs.exe!OBS::EncodeLoop+0x2db
1AD2FD8C 009D0475 00000000 1AD2FDD8 77E998EE 00000000 obs.exe!OBS::EncodeThread+0x5
1AD2FD90 75B5495D 00000000 81BD7499 00000000 00000000 kernel32.dll!0x75b5495d
1AD2FD9C 77E998EE FFFFFFFF 77E8E0CE 00000000 00000000 ntdll.dll!0x77e998ee
1AD2FDE0 77E998C4 009D0470 00000000 00000000 00000000 ntdll.dll!0x77e998c4

A minidump was saved to C:\Users\Phil\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-03-29_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module


Any help would be greatly appreciated.

 

[Jack0r]

Please add a log file as well, it will tell us your rough settings:
https://obsproject.com/forum/threads/problem-make-sure-to-post-a-log-and-or-crash-dump-howto.97/

 

[notoriousFIL]

I just replicated it with trying to record. Here's the .log and crash dump for that.

Thanks a lot for you help.

 

[Jack0r]

Oki, you dont seem to have any custom plugins installed. My first idea would be its somehow Webcam related. Can you do a test, deactivate the webcam in all scenes, and see if you can then record a short video?
You currently dont use the webcam as a global source right? In the case the first test with a deactivated webcam works, you could try adding it as a global source to see if this fixes the problems, especially the slow sources problem.

 

[notoriousFIL]

Ok, you were on the right track that it was audio related. I sorted it out. If the audio was set to Default then it would freeze. I've got it working now, thanks so much.