obs preview screen freezes

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recebat

New Member
hello, in my obs preview screen freezes all the time but nothing wrong in the stream even when I change scene it changes on stream too but I can't see those things on my preview screen because it freezed. Can u help? I have no idea what to do.
 
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prgmitchell

Forum Moderator
recebat said:
hello, in my obs preview screen freezes all the time but nothing wrong in the stream even when I change scene it changes on stream too but I can't see those things on my preview screen because it freezed. Can u help? I have no idea what to do.
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Please post a log with your issue! Here's how...

OBS Studio creates a log file each time you run it which contains very useful diagnostic information. Without a log file, it's much harder for any support volunteers to figure out problems and your post may be ignored. To upload a log file, go to the Help menu > Log Files > Upload Last Log...
obsproject.com obsproject.com
 
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recebat

New Member
what should I do the problem still exists. nothing wrong with my stream and I can change scenes but preview screen freezes
 
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mindhumble

New Member
I've been having a similar problem since the recent windows update about a week ago. When i watch the recorded video it seems fine, but the preview screen is frozen and refreshes every few (5-10) minutes to an "updated" frozen screen. This only seems to be an issue when i am recording games, so im not sure whether this has something to do with the GPU, as i have been advised to use my GPU to run OBS, but havent had any issues for at least a year since i changed to the dedicated GPU. Not sure what files would be useful, so i will post my dxdiag and the obs log from my most recent session.
Thanks for your help.
 

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  • 2024-12-11 14-20-22.txt
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P

prgmitchell

Forum Moderator
mindhumble said:
I've been having a similar problem since the recent windows update about a week ago. When i watch the recorded video it seems fine, but the preview screen is frozen and refreshes every few (5-10) minutes to an "updated" frozen screen. This only seems to be an issue when i am recording games, so im not sure whether this has something to do with the GPU, as i have been advised to use my GPU to run OBS, but havent had any issues for at least a year since i changed to the dedicated GPU. Not sure what files would be useful, so i will post my dxdiag and the obs log from my most recent session.
Thanks for your help.
Click to expand...
Did you see the previous suggestion in this thread about disabling gsync in your NVIDIA settings?
 
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mindhumble

New Member
doesnt look like i have a gsync option. I rolled back the update and the problem is solved but it messed up my configuration and now it won't record full screen games. It also seems to slow down the game severely when i have obs running, and i am getting the encoder overload message, so if anyone could help me work out these issues i would be very grateful! I am attatching my most recent obs log which should cover my attempt at recording the full screen game.
 

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