Question / Help OBS not previewing recording

[meun5]

Hello,

I am trying to preview the recording I am going to record but OBS says that it could not start DirectX10:

21:23:11: Failed loading CUDA dll
21:23:18: Settings::Video: Disabling Aero
21:23:26: Open Broadcaster Software v0.632b - 64bit (　^ω^)
21:23:26: -------------------------------
21:23:26: CPU Name: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz
21:23:26: CPU Speed: 3192MHz
21:23:26: Physical Memory: 3895MB Total, 1567MB Free
21:23:26: stepping id: 5, model 37, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 2
21:23:26: monitor 1: pos={0, 0}, size={1920, 1080}
21:23:26: monitor 2: pos={1920, 56}, size={1280, 1024}
21:23:26: Windows Version: 6.1 Build 7601 S
21:23:26: Aero is Disabled
21:23:26: -------------------------------
21:23:26: OBS Modules:
21:23:26: Base Address Module
21:23:26: 000000003FDF0000 OBS.exe
21:23:26: 00000000DC2B0000 OBSApi.dll
21:23:26: 00000000F9C60000 DShowPlugin.dll
21:23:26: 00000000F9F30000 GraphicsCapture.dll
21:23:26: 00000000F9C30000 NoiseGate.dll
21:23:26: 00000000F9970000 PSVPlugin.dll
21:23:26: ------------------------------------------
21:23:26: Adapter 1
21:23:26: Video Adapter: Intel(R) HD Graphics
21:23:26: Video Adapter Dedicated Video Memory: 67108864
21:23:26: Video Adapter Shared System Memory: 1711276032
21:23:26: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
21:23:26: Video Adapter Output 2: pos={1920, 56}, size={1280, 1024}, attached=true
21:23:26: =====Stream Start: 2014-09-13, 21:23:26===============================================
21:23:26: Multithreaded optimizations: On
21:23:26: Base resolution: 1920x1080
21:23:26: Output resolution: 1920x1080
21:23:26: ------------------------------------------
21:23:26: Loading up D3D10 on Intel(R) HD Graphics (Adapter 1)...
21:23:26: D3D10CreateDeviceAndSwapChain1: Failed on Intel(R) HD Graphics: 0x80004002. Trying compatibility mode
21:23:26: D3D10CreateDeviceAndSwapChain1: Failed on Intel(R) HD Graphics: 0x80004002

Error: Could not initialize DirectX 10 on Intel(R) HD Graphics. This error can happen for one of the following reasons:

1.) Your GPU is not supported (DirectX 10 is required - note that many integrated laptop GPUs do not support DX10)
2.) You're running Windows Vista without the "Platform Update"
3.) Your video card drivers are out of date

If you are using a laptop with NVIDIA Optimus or AMD Switchable Graphics, make sure OBS is set to run on the high performance GPU in your driver settings.

Thanks,
-meun5

 

[Sapiens]

1.) Your GPU is not supported (DirectX 10 is required - note that many integrated laptop GPUs do not support DX10)

 

[meun5]

in dxdiag it says that i have DirectX 11

 

[Sapiens]

The DirectX version installed/supported by your OS is not the same as what your graphics card actually supports.

 

[meun5]

would there be a way to update it or would i have to use a different recording software

 

[Sapiens]

If you're using a desktop you would need to install a modern GPU. If you're using a laptop there's no way to upgrade.

 

[meun5]

Ok that clears it all up i guess i will just use my laptop to record.

Thanks,
-meun5

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