Question / Help OBS not detecting Video Capture Device (Elgato)

phoenixone

New Member
I'm running an internal capture - Elgato 4k60 Pro - but I can't get OBS to detect it in the Sources menu. The PC sees it and if I use the Elgato software, it detects the card, but OBS doesn't see it at all. No black screen. No option in the source properties. I tried uninstalling the drivers, rebooting, reinstalling, then rebooting again. I also made sure no other capture software was running at the same time, but it just refuses to see the card. Does anyone have any idea what to try next? I haven't had much luck searching the forum for an answer, so any help will be greatly appreciated! Also, I'm fairly new to capturing so please bear with me.
 
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