OBS keeps disconnecting

[sinaheh]

I'm genuinly so confused what has caused my stream to do this, we've tried everything to fix it so I'm turning to the forums to hopefully find help...

About 2 weeks ago my OBS started disconnecting. Weirdest part is I didn't change anything to start causing it. Every 10-15 minutes either my bitrate will go to 0 and OBS will disconnect, then try 2 times to reconnect until the 3rd time it'll connect again or bitrate will drop to 0 and then go back up with just some buffer (no full disconnection).

I've checked my internet situation and everything's the same as 2 weeks ago and should be well enough to stream, I haven't changed any of my settings since then and I've updated OBS to it's newest version (32.0.1). OBS doesn't seem to be using too much of my CPU, my PC isn't overheating, I even did a full clean to make sure this wasn't a dust issue. I stream with 30 fps and 3000 Kbps so my stream really shouldn't be too much for my PC to run (even tho I have a pretty good PC that has been able to run even week long subathons before).

Has anyone else been having this issue recently / been able to figure it out?
I don't know what else to try anymore :'D

 

[sinaheh]

This is the only log file that wasn't too large to send here. It's not from my most recent stream but maybe it can help.. Also internet info and current output settings.

 

[.norman.]

Speedtests are notoriously misleading. there can be several impairments with your internet connection that a speedtest can't see, based on the speedtest results i assume that you have internet from a cable company. Reach out to them to have them test your lines at your home, it is possible that something could be damaged causing noise to ingress into the system. speedtests will not see this as it is an average of the transfer. (i work for a cable ISP) a ping test might be able to capture it in its most simple form you can use the -t switch in the ping command for a constant ping, watch for fluctuations in the response times. or if it is consistently over about 50/60 ms (this is me being very generous, ideally below 25ms)

EX: ping -t 1.1.1.1

 

[PaiSand]

What you can see on the speed test image is that your internet connection is kind of broken. You have at least 400 kbps upload and only 40 kbps upload. Something is wrong in it. So you can assume your ISP also have issues with the RTMP protocol and this is why the connection drops. And this is why you use network optimizations and dynamic bitrate when on a stable coneection you don't need any of this.

17:40:59.319: RTMPSockBuf_Fill, remote host closed connection

 

[Situkka]

Try use ipv4 only on obs -> advanced settings. twitch has changed some things on their end so it broke something.

https://imgur.com/DEg6T7c

see if this helps, many people has same problem atm.

 

[sinaheh]

Try use ipv4 only on obs -> advanced settings. twitch has changed some things on their end so it broke something.

https://imgur.com/DEg6T7c

see if this helps, many people has same problem atm.

Thanks! I'll definitely give this a try :)

 

[Lawrence_SoCal]

What you can see on the speed test image is that your internet connection is kind of broken. You have at least 400 kbps upload and only 40 kbps upload. Something is wrong in it.

Actually, image showed 400+ Mb/s downstream and 40+Mb/s upstream (upload) bandwidth, which looks like a normal, reasonable DOCSIS cable modem throughput result, and would be more than enough for streaming at 2.5mb/s ASSUMING no other LAN traffic (which is almost never the case)

I'm genuinly so confused what has caused my stream to do this, we've tried everything to fix it so I'm turning to the forums to hopefully find help...

About 2 weeks ago my OBS started disconnecting. Weirdest part is I didn't change anything to start causing it. Every 10-15 minutes either my bitrate will go to 0 and OBS will disconnect, then try 2 times to reconnect until the 3rd time it'll connect again or bitrate will drop to 0 and then go back up with just some buffer (no full disconnection).

If you are like most folks, Your computer gets auto-updates, right? And your ISP can change things (unlikely, but my ISP just doubled our bandwidth)... so plenty can change without your active participation. And then there is the fact that most folks assume, but don't actually know, what traffic is going on across their LAN, IoT devices, etc. So lots of possibilities of WAN bandwidth contention the users wouldn't obviously see (but like not driving a car blindfolded, if troubleshooting a network issue, things you absolutely must check)

Has anyone else been having this issue recently / been able to figure it out?
I don't know what else to try anymore :'D

There are innumerable threads on this issue. There is even a FAQ on this site
The vast majority of the time, what I've seen is that the root cause is usually either the users LAN (not speedtest.. you need real-time monitoring/reporting on ALL LAN traffic), OBS Studio settings requiring faster hardware than system has, or a plugin causing issue. ISPs, OS network setting (and/or other security software), etc. are sometime the problem. Often, using WiFi and being unaware of contention (and why things like streaming TV uses buffers to hide the issue, which livestreaming doesn't have)

With your low streaming bandwidth vs ISP Upload bandwidth, either that is significant other upload traffic causing contention, or more likely something on your PC causing contention (background processes, plugin, etc)