Question / Help OBS keep disconnect and reconnect.

[Jack Wong]

I am using gaming laptop with Window 10. However I keep encounter the issue of the disconnect and reconnect of the OBS software and PUBG game once I start my stream.
Here is my last log file.
Log File

 

[Harold]

That log file has no stream in it.

 

[Jack Wong]

Log File
Sorry about that, and here you go with my latest log file

 

[Harold]

https://obsproject.com/wiki/Dropped-Frames-and-General-Connection-Issues

 

[Jack Wong]

I am still don't know what is happening tho, because last time I didn't encounter this issue, but then after few months it keep appear this error.
However, I read the post and I did the change of the server and the bitrate. Hope it helps

 

[Jack Wong]

Hi Harold,

Regarding the setting of the bitrate, I am not sure what is the best bitrate I can input.
With previous setting, I set it to 3000+ on the bitrate and now I set it to 2550.
I wanted to know what is your recommendation.
Thanks.

 

[Jack Wong]

I had tried change the server and lower my bitrate to 2550, but the problem is still occur.
Here is my log file.

https://hastebin.com/niyulahova

 

[Harold]

That newest log file doesn't have any streaming attempt in it at all.

 

[Jack Wong]

Try this one...
I just try to stream again and hit the reconnect status.
https://hastebin.com/jixanitota

 

[Harold]

Minor rendering lag coupled with a minor connection issue, then a MAJOR connection issue.
Provide the results from the twitch bandwidth tester please.

 

[Jack Wong]

how do i share the result?

 

[Harold]

With the share result button.

 

[Jack Wong]

In my OBS I have select the Australia: Sydney server

 

[Harold]

It's the most suitable in that list, and it's still below the threshold I'd recommend (85 is my lowest recommended quality)
You should definitely expect connection troubles with that.

 

[Jack Wong]

But few months ago I didn't encountered this issue until recent. What can i do?

 

[Harold]

The connection troubleshooting guide is literally EVERYTHING you can do.

 

[Jack Wong]

But my connection seems nothing wrong with it.
With the speedtest and bandwidth test results are fine.
I just enabled the YouTube live, see if I stream on YouTube will encounter any issue.

 

[Jack Wong]

I had tried the YouTube Live and it end up with the same issue. Disconnect and reconnect. :(

 

[Patrick Ewalt]

You are experiencing Packet loss more than likely. If you are on CABLE MODEM, contact your ISP and let them know to check your NODE for noise levels in the lines, this will cause the CM to drop packets with no TCP recovery, then everything will start to fall apart. A connection under these conditions can easily LOOK OK, but NOT be OK. Conduct a ping test, run COMMAND PROMPT (Use WIN+R then type CMD, press enter) at the prompt type the following (without the quotes)"ping cisco.com -4 -t", let this run for 10 minutes then hit CTRL+C while focused on the CMD Prompt window. Copy the Results and paste them back...

Thanks!

 

[Jack Wong]

You are experiencing Packet loss more than likely. If you are on CABLE MODEM, contact your ISP and let them know to check your NODE for noise levels in the lines, this will cause the CM to drop packets with no TCP recovery, then everything will start to fall apart. A connection under these conditions can easily LOOK OK, but NOT be OK. Conduct a ping test, run COMMAND PROMPT (Use WIN+R then type CMD, press enter) at the prompt type the following (without the quotes)"ping cisco.com -4 -t", let this run for 10 minutes then hit CTRL+C while focused on the CMD Prompt window. Copy the Results and paste them back...

Thanks!