Bug Report obs is crashing while I start to stream one specific game

Juve

New Member
game is Hex: Shard of Fate, when i switch scens form "info about stream" to capture game "hex" obs is crashing right away.
i dont have this problem with another game, heroes of the storm.


OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\nvwgf2um.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 54D485DB (c:\windows\system32\nvwgf2um.dll)
OBS version: Open Broadcaster Software v0.625b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
033BF7B0 54D485DB 03EF4070 00000000 1A64EC00 00000000 nvwgf2um.dll!0x54d485db
033BF7E0 55072326 03EF4070 040B8F1C 00000000 6625D07C nvwgf2um.dll!0x55072326
033BFC78 54D54390 00000000 040B9EF0 005747A0 1B71AA80 nvwgf2um.dll!0x54d54390
033BFCA8 54D51619 00572D28 033BFD00 555A93CF 040B9EF0 nvwgf2um.dll!0x54d51619
033BFCC4 54E63AA5 040B9EF0 2A7B4614 00000000 00572D28 nvwgf2um.dll!0x54e63aa5
033BFCD0 555A93CF 00000000 033BFD18 7738338A 005747A0 nvwgf2um.dll!0x555a93cf
033BFD08 555A94F7 005747A0 033BFD58 77C79F72 005747A0 nvwgf2um.dll!0x555a94f7
033BFD14 7738338A 005747A0 74D2B64E 00000000 00000000 kernel32.dll!0x7738338a
033BFD20 77C79F72 555A947B 005747A0 00000000 00000000 ntdll.dll!0x77c79f72
033BFD60 77C79F45 555A947B 005747A0 00000000 00000000 ntdll.dll!0x77c79f45

A minidump was saved to C:\Users\Juve\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-08-17_7.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
 

Attachments

  • 2014-08-17-1409-00.log
    4.5 KB · Views: 12

Lain

Forum Admin
Lain
Forum Moderator
Developer
Might need to attach that crash dump file mentioned in the crash log.
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
I'm not entirely sure how much I can help right now -- for the time being as an alternative, you may have to run the game in a borderless/windowed mode and try window capture or monitor capture, if those work at least.
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
Wait this is a laptop right? Switchable graphics? I just realized that it's crashing in the driver. It's most likely a switchable-graphics driver thing. They tend to be somewhat unstable under certain circumstances.
 
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