Bug Report OBS Game Capture Won't Capture Hearthstone

[BrutallStatic]

I've streamed Hearthstone off and on for months now, but tonight, for seemingly unknown reasons, OBS won't use game capture on Hearthstone.

I've updated my Nvidia drivers and OBS. I haven't altered any settings aside from trying to setup a new capture source. I don't know what to do or where else to look. Any help would be appreciated.

Here is my most recent log:

23:47:18: Open Broadcaster Software v0.60b - 32bit (´・ω・｀)
23:47:18: -------------------------------
23:47:18: CPU Name: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
23:47:18: CPU Speed: 3605MHz
23:47:18: Physical Memory:  4095MB Total, 4095MB Free
23:47:18: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
23:47:18: monitor 1: pos={0, 0}, size={1920, 1080}
23:47:18: monitor 2: pos={1920, 0}, size={1920, 1080}
23:47:18: monitor 3: pos={-1920, 0}, size={1920, 1080}
23:47:18: Windows Version: 6.1 Build 7601 S
23:47:18: Aero is Disabled
23:47:18: -------------------------------
23:47:18: OBS Modules:
23:47:18: Base Address     Module
23:47:18: 01380000         OBS.exe
23:47:18: 50990000         OBSApi.dll
23:47:18: 50750000         DShowPlugin.dll
23:47:18: 50730000         GraphicsCapture.dll
23:47:18: 50710000         NoiseGate.dll
23:47:18: 506F0000         PSVPlugin.dll
23:47:18: ------------------------------------------
23:47:18: Adapter 1
23:47:18:   Video Adapter: NVIDIA GeForce GTX 670
23:47:18:   Video Adapter Dedicated Video Memory: 2087387136
23:47:18:   Video Adapter Shared System Memory: 2147807232
23:47:18:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
23:47:18:   Video Adapter Output 2: pos={1920, 0}, size={1920, 1080}, attached=true
23:47:18:   Video Adapter Output 3: pos={-1920, 0}, size={1920, 1080}, attached=true
23:47:18: =====Stream Start: 2014-02-02, 23:47:18===============================================
23:47:18:   Multithreaded optimizations: On
23:47:18:   Base resolution: 1920x1080
23:47:18:   Output resolution: 1920x1080
23:47:18: ------------------------------------------
23:47:18: Loading up D3D10 on NVIDIA GeForce GTX 670 (Adapter 1)...
23:47:18: ------------------------------------------
23:47:18: Audio Format: 48000hz
23:47:18: Playback device {0.0.0.00000000}.{32cf8b3f-406f-47eb-8870-5a916d075e62}
23:47:18: ------------------------------------------
23:47:18: Using desktop audio input: Speakers (2- G510 Gaming Keyboard)
23:47:18: ------------------------------------------
23:47:18: Using auxilary audio input: Microphone (2- G510 Gaming Keyboard)
23:47:18: ------------------------------------------
23:47:18: Audio Encoding: AAC
23:47:18:     bitrate: 128
23:47:18: Using graphics capture
23:47:18: ------------------------------------------
23:47:18:     device: Logitech HD Pro Webcam C920,
23:47:18:     device id \\?\usb#vid_046d&pid_082d&mi_00#7&23374dee&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
23:47:18:     chosen type: I420, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-2000000
23:47:18:     use buffering: false - 0, fourCC: 'I420'
23:47:18:     audio device: Disable,
23:47:18:     audio device id Disabled,
23:47:18: 
23:47:18: Using directshow input
23:47:18: Using text output
23:47:19: Scene buffering time set to 400
23:47:19: ------------------------------------------
23:47:19: Video Encoding: x264
23:47:19:     fps: 30
23:47:19:     width: 1920, height: 1080
23:47:19:     preset: medium
23:47:19:     profile: main
23:47:19:     keyint: 60
23:47:19:     CBR: yes
23:47:19:     CFR: yes
23:47:19:     max bitrate: 2000
23:47:19:     buffer size: 3000
23:47:19: ------------------------------------------
23:47:22: GetQPCTimeNS: WTF, clock went backwards! 3266786012 < 3266786013
23:47:54: GetQPCTimeNS: WTF, clock went backwards! 3382046811 < 3382046818
23:52:12: Total frames encoded: 8787, total frames duplicated: 0 (0.00%)
23:52:12: Total frames rendered: 8791, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
23:52:12: 
23:52:12: Profiler time results:
23:52:12: 
23:52:12: ==============================================================
23:52:12: video thread frame - [100%] [avg time: 1.168 ms] [children: 60%] [unaccounted: 40%]
23:52:12: | scene->Preprocess - [41.6%] [avg time: 0.486 ms]
23:52:12: | GPU download and conversion - [18.4%] [avg time: 0.215 ms] [children: 15.4%] [unaccounted: 3%]
23:52:12: | | flush - [14.2%] [avg time: 0.166 ms]
23:52:12: | | CopyResource - [1.03%] [avg time: 0.012 ms]
23:52:12: | | conversion to 4:2:0 - [0.171%] [avg time: 0.002 ms]
23:52:12: Convert444Threads - [100%] [avg time: 1.042 ms] [children: 99.2%] [unaccounted: 0.768%]
23:52:12: | Convert444toNV12 - [99.2%] [avg time: 1.034 ms]
23:52:12: encoder thread frame - [100%] [avg time: 1.529 ms]
23:52:12: ==============================================================
23:52:12: 
23:52:12: 
23:52:12: Profiler CPU results:
23:52:12: 
23:52:12: ==============================================================
23:52:12: video thread frame - [cpu time: avg 0.466 ms, total 4102.83 ms] [avg calls per frame: 1]
23:52:12: | scene->Preprocess - [cpu time: avg 0.157 ms, total 1388.41 ms] [avg calls per frame: 1]
23:52:12: | GPU download and conversion - [cpu time: avg 0.01 ms, total 93.602 ms] [avg calls per frame: 1]
23:52:12: | | flush - [cpu time: avg 0.007 ms, total 62.401 ms] [avg calls per frame: 1]
23:52:12: | | CopyResource - [cpu time: avg 0.001 ms, total 15.6 ms] [avg calls per frame: 1]
23:52:12: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
23:52:12: Convert444Threads - [cpu time: avg 1.034 ms, total 18158.5 ms] [avg calls per frame: 2]
23:52:12: | Convert444toNV12 - [cpu time: avg 1.029 ms, total 18064.9 ms] [avg calls per frame: 2]
23:52:12: encoder thread frame - [cpu time: avg 1.144 ms, total 10046.5 ms] [avg calls per frame: 1]
23:52:12: ==============================================================
23:52:12: 
23:52:12: =====Stream End: 2014-02-02, 23:52:12=================================================

 

[Lain]

Thanks for posting, sorry about twitter, just not enough space there. Hm, interesting. Thanks for posting the log file by the way. Are you sure that the game capture settings are correct? You might have to go in to the game capture settings and reset it. It seems like it's not "seeing" hearthstone at all, if that makes sense. Also, make sure to run OBS with admin, and also you might want to try game capture hotkey as well. Should definitely work on your computer. (Also, make sure that fraps/etc isn't in use)

 

[BrutallStatic]

Hello Jim, thanks for your prompt response.

I did reset the game capture I had setup. Then I deleted it entirely and remade it. I just ran OBS as an admin, but it didn't provide any different results.

Sadly, I have no idea what to do. :|

 

[Lain]

I admit I'm not entirely sure what's going on either. I wish I had your comptuer in front of me. In the mean time, set hearthstone to borderless display mode, and use window capture on it (aero enabled is recommended)

 

[MCXL]

I am having serious problems with game capture since the last patch. Hotkeys no longer work (x64 client run as administrator) to hook the game, and lots of games that worked with game capture before (dota 2) are now not working.

Halp?

 

[hilalpro]

Post a log file, You're most likely experiencing a problem with an entirely different cause. viewtopic.php?f=5&t=97

 

[Lain]

I didnt change game capture in the new version, so whatever's going on most likely has nothing to do with the version itself. Also if hotkeys don't work it usually means you have to run OBS as an admin.