Bug Report OBS Freezing and Crashing while recording Dota 2

[Louis Rosenblum]

For the past week OBS has been going unresponsive and crashing or reporting an error. Here is the log file:

20:08:03: Open Broadcaster Software v0.65b - 64bit (　^ω^)
20:08:03: -------------------------------
20:08:03: CPU Name: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
20:08:03: CPU Speed: 3192MHz
20:08:03: Physical Memory: 16262MB Total, 11589MB Free
20:08:03: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
20:08:03: monitor 1: pos={0, 0}, size={1920, 1080}
20:08:03: Windows Version: 6.1 Build 7601 S
20:08:03: Aero is Enabled
20:08:03: -------------------------------
20:08:03: OBS Modules:
20:08:03: Base Address Module
20:08:03: 000000003FBB0000 OBS.exe
20:08:03: 00000000EA560000 OBSApi.dll
20:08:03: 00000000EF8E0000 DShowPlugin.dll
20:08:03: 00000000EF8A0000 GraphicsCapture.dll
20:08:03: 00000000EFA20000 NoiseGate.dll
20:08:03: 00000000EF870000 PSVPlugin.dll
20:08:03: 00000000EF840000 scenesw.dll
20:08:03: ------------------------------------------
20:08:03: Adapter 1
20:08:03: Video Adapter: AMD Radeon R7 200 Series
20:08:03: Video Adapter Dedicated Video Memory: 2124062720
20:08:03: Video Adapter Shared System Memory: 4026531840
20:08:03: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
20:08:03: =====Stream Start: 2015-03-14, 20:08:03===============================================
20:08:03: Multithreaded optimizations: On
20:08:03: Base resolution: 1920x1080
20:08:03: Output resolution: 1920x1080
20:08:03: ------------------------------------------
20:08:03: Loading up D3D10 on AMD Radeon R7 200 Series (Adapter 1)...
20:08:03: ------------------------------------------
20:08:03: Audio Format: 48000 Hz
20:08:03: ------------------------------------------
20:08:03: Audio Channels: 2 Ch
20:08:03: Playback device Default
20:08:03: ------------------------------------------
20:08:03: Using desktop audio input: Speakers (High Definition Audio Device)
20:08:03: Global Audio time adjust: 0
20:08:03: ------------------------------------------
20:08:03: Using auxilary audio input: Microphone (HD Webcam C615)
20:08:03: Mic time offset: 0
20:08:03: ------------------------------------------
20:08:03: Audio Encoding: AAC
20:08:03: bitrate: 128
20:08:03: Using graphics capture
20:08:03: Trying to hook process: dota.exe
20:08:03: Scene buffering time set to 700
20:08:03: ------------------------------------------
20:08:03: Video Encoding: x264
20:08:03: fps: 30
20:08:03: width: 1920, height: 1080
20:08:03: preset: veryfast
20:08:03: profile: main
20:08:03: keyint: 60
20:08:03: CBR: yes
20:08:03: CFR: yes
20:08:03: max bitrate: 2500
20:08:03: buffer size: 2500
20:08:03: ------------------------------------------
20:08:04: Audio timestamp for device 'Microphone (HD Webcam C615)' was behind target timestamp by 2019065
20:08:04: SharedTexCapture hooked


Last Game Capture Log:
2015-03-14, 20:08:03: we're booting up:
20:08:03: CaptureThread: attached to process dota.exe
20:08:03: D3D9 Present
20:08:03: D3D9EndScene called
20:08:03: D3DPRESENT_PARAMETERS {
20:08:03: BackBufferWidth: 1920
20:08:03: BackBufferHeight: 1080
20:08:03: BackBufferFormat: D3DFMT_A8R8G8B8
20:08:03: BackBufferCount: 1
20:08:03: MultiSampleType: D3DMULTISAMPLE_NONE
20:08:03: MultiSampleQuality: 0
20:08:03: SwapEffect: D3DSWAPEFFECT_DISCARD
20:08:03: hDeviceWindow: 131812
20:08:03: Windowed: false
20:08:03: EnableAutoDepthStencil: true
20:08:03: AutoDepthStencilFormat: D3DFMT_D24S8
20:08:03: Flags: None
20:08:03: FullScreen_RefreshRateInHz: 60
20:08:03: PresentationInterval: 1
20:08:03: };
20:08:03: (half life scientist) everything.. seems to be in order
20:08:03: WARNING: Another hook is already present while trying to hook d3d9.dll, hook target is unknown. If you experience crashes, try disabling the other hooking application
20:08:03: WARNING: Another hook is already present while trying to hook d3d9.dll, hook target is unknown. If you experience crashes, try disabling the other hooking application
20:08:03: WARNING: Another hook is already present while trying to hook d3d9.dll, hook target is unknown. If you experience crashes, try disabling the other hooking application
20:08:03: WARNING: Another hook is already present while trying to hook d3d9.dll, hook target is unknown. If you experience crashes, try disabling the other hooking application
20:08:03: WARNING: Another hook is already present while trying to hook d3d9.dll, hook target is unknown. If you experience crashes, try disabling the other hooking application
20:08:03: successfully set up d3d9 hooks
20:08:04: D3D9Present called
20:08:04: DoD3D9GPUHook: success - d3d9ex
20:08:04: D3DSURFACE_DESC {
20:08:04: Format: D3DFMT_A8R8G8B8
20:08:04: Type: D3DRTYPE_SURFACE
20:08:04: Usage: D3DUSAGE_RENDERTARGET
20:08:04: Pool: D3DPOOL_DEFAULT
20:08:04: MultiSampleType: D3DMULTISAMPLE_NONE
20:08:04: MultiSampleQuality: 0
20:08:04: Width: 1920
20:08:04: Height: 1080
20:08:04: };
20:08:04: successfully capturing d3d9 frames via GPU
20:08:18: ---------------------- Cleared D3D9 Capture ----------------------
20:08:18: received restart event, but couldn't find window
20:08:18: D3D9EndScene called
20:08:18: D3D9Present called

The log analyzer told me that it was hook conflict error and I don't have an unnecessary programs open while playing Dota 2. Thanks for any help.

 

[R1CH]

The hook conflict is the likely cause of the crash. You can try a utility such as process explorer, then use the modules / DLL view on your game to see if there are any 3rd party DLLs loaded.

 

[Louis Rosenblum]

How can I fix the hook conflict?

 

[R1CH]

You can try a utility such as process explorer, then use the modules / DLL view on your game to see if there are any 3rd party DLLs loaded.

 

[Louis Rosenblum]

I tried using process explorer and Google-ing your advice but I am unaware how to use module/dll view.