OBS disconnecting/reconnecting constantly when trying to stream on twitch...

Pikalulz

New Member
So, Tuesday, obs was fine I was streaming for like 7-8 hours. Like 7pm to 3am. It was just league of legends, the usual. The next day (wednesday) I was planning to stream Stardew Valley for the very first time. Well, discord/twitch 20 notifs later I realized OBS kept doing a reconnecting/disconnecting thing. I had about 39 vods I had to delete (not exaggerating), and apologized to everyone who had notifs.

At first, we thought it was stardew causing it and looked up stuff for that, tried to exit full screen and things like that. Then realized even with stardew closed and restarting pc/obs still didn't work.

Then I had like nothing open and it kept doing it every 2 minutes or less. Literally was fine the day before so idk what happened as I never changed anytbjng and stardew was already downloaded.

We tried (between wed and thurs): -restarting pc/obs -checked logs (I saw nothing) -running obs in admin mode -making sure obs blocked by firewall -checking drivers update -checking windows update -disabling ad blockers for twitch on google chrome -uninstalling and reinstalling OBS and resetting settings -checking missing/corrupted files (none) -changing bitrate lower and higher -resetting router (I’m on Ethernet cable)

Possibly tried some other thing not listed that I forgot but ask me

After that I tried to connect to obs with re-stream instead of directly from twitch. I’ve never used re-stream before this. Did a bandwidth test and it lasted 30 minutes but I didn’t test it longer than that and assumed it was fine. So then someone told me to log back into twitch and change the server I was using and test it and it worked. But…

When I stream Thursday, it still cut out but it was way less. Like every 2 hours or so? Sometimes less like 1.5 hours or 30 minutes. But it was a total of 5 times that obs reconnected and disconnected in an 8 hour stream compared to 39 times in the less than two hour stardew. I was streaming league of legends Thursday if that matters.

Some of the times it came up right away after the blue twitch screen, but other times it made me actually go offline but then immediately went offline which made no sense. And each time it created a new vod instead of continuous even though I have the “Disconnect Protection” enabled on twitch. Viewers then have to refresh the page and it causes notifs and people to leave if they don’t know. :(

After all that I did send someone else my logs that’s better at this stuff than me and they found:

“RTMP send error 10054 and RTMP send error 10038”

But they have no idea what’s causing it and I don’t know what it means.

Please help if anyone has this problem too. I will also be contacting twitch support.

TL;DR OBS disconnecting/reconnecting repeatedly and causing me to go fully offline then back online on twitch, sending notifs, etc. how to fix???


 

PaiSand

Active Member
23:30:29.603: WriteN, RTMP send error 10054 (2299 bytes)
23:30:29.603: WriteN, RTMP send error 10038 (79 bytes)
23:30:29.603: WriteN, RTMP send error 10038 (42 bytes)

This error is related to network issues. It could be an issue within the network adapter, network driver, network cable, router / modem, or on the ISP network.
Check everything on your side is correct and functioning as it should be. If so, contact your ISP regarding issues on their side regarding Twitch servers.
 

Pikalulz

New Member
This error is related to network issues. It could be an issue within the network adapter, network driver, network cable, router / modem, or on the ISP network.
Check everything on your side is correct and functioning as it should be. If so, contact your ISP regarding issues on their side regarding Twitch servers.
Thank you for your reply!

The issue still has not been resolved but I contacted my ISP and they said they saw nothing, but they are sending me new equipment as I had mine for 5 years. It will be here in a few days, I hope that will fix it. I will update.

However, I tested obs on my laptop, connection through wifi (not Ethernet), and ran a bandwidth test for 4 hours and never got an error. After that, I ended it and started one on desktop (with Ethernet cable) and it did the error shortly.

Either way it’s weird that it was so sudden.

I wonder if that helps with info?

Though, some things that are different:
-laptop is windows 11, desktop is windows 10
-laptop is not up to date with windows and drivers, desktop is
-laptop does not have the latest version of obs, desktop has latest version
-laptop wifi, desktop Ethernet cable
 
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