Question / Help OBS disconnect/reconnect

M

Mosaver Bandri

New Member
Hello OBS-forum,

So I am a fulltime streamer and have been streaming for 2½ months approx. I have one issue and that is that my OBS keep disconnecting and reconnecting instantly. I have legit tried everything including:

- Switching to OBS Studio (still crash + dropped frames when using Studio)
- Lowering bitrate and FPS
- Reinstalling the whole OBS and setup from scratch.
- Tried every server possible (EU)
- Running both 64 and 32 in admin-mode and also make it compatible with Windows 8 (Some Youtube guy suggested this, didnt work)
- Calling my ISP and told them to open up the port

The only two things I havent tried is:

1) Upgrading my GPU (I am streaming via my GPU)
2) Buying a new router

My specs:
i5 6600k
16GB RAM
Nvidia GTX670

OBS Settings:

3500 bitrate, 60 FPS.

http://pastebin.com/fv2fvJdD - LOGFILE

As you can see in the logfile, I crashed at 23:18:01 and reconnected the second after. Can someone please be my saviour?

Kindly regards

Mosaver "doktizh" Bandri

www.twitch.tv/doktizh

EDIT: I have tried for a short moment to stream via my CPU (x264), but the problem is my viewers says it's laggy. Don't know why when I have a 6600k.
 
M

Mosaver Bandri

New Member
Fenrir said:
Classic is essentially unsupported. Can you provide a log from OBS Studio?
Click to expand...
The problem for me is, that I can't stream on Studio at all since I get ALOT of dropped frames even though I run the exact same settings as in Classic.

Eventually I could stream from Studio until I crash to provide a logfile, but then my viewers would have to live with it being laggy.
 
M

Mosaver Bandri

New Member
Fenrir said:
Classic is essentially unsupported. Can you provide a log from OBS Studio?
Click to expand...
I am streaming right now. I have tried alot of solutions with my ISP, so I will let you know and provide a logfile from that crash. The issue is I still get dropped frames, even though I tried everything to fix that. Thats why I havent been using Studio.
 
M

Mosaver Bandri

New Member
Fenrir said:
Classic is essentially unsupported. Can you provide a log from OBS Studio?
Click to expand...
I streamed with Studio and didnt get a crash during a 4 hour stream. Maybe after all the thing I did, Studio got fixed. But now I have dropped frames, so I bought a new GFX. Hope that will fix it :)
 
M

Mosaver Bandri

New Member
Fenrir said:
That's a regular log, can you grab a crash log?

Press WinKey+R or go to Start > Search and type %APPDATA%\obs-studio\crashes. The contents can be copied to https://gist.github.com/ and then linked here.
Click to expand...
Hey. I changed alot of settings on my PC regards the internet, and I still got crashes. So the other thing I tried was to download an older version of OBS and lower my bitrate. Besides that I stream via restream atm, and I got one more crash. There is no crashlog, but only the regular log. I dont know if theres anything to take out from that, but here it is ...

http://pastebin.com/vVh7ybYU
 
Fenrir

Fenrir

Forum Admin
This looks like an nvidia driver crash, and I've seen a fair bit of these since the nvidia driver update on the 7th. Unfortunately, not much we can do, but you can try rolling back to an older version.
 
M

Mosaver Bandri

New Member
Fenrir said:
This looks like an nvidia driver crash, and I've seen a fair bit of these since the nvidia driver update on the 7th. Unfortunately, not much we can do, but you can try rolling back to an older version.
Click to expand...
How much older do you recommend? And can it be something with the GPU itself? Its an 680GTX.. Also this is a problem I have had for long time, not just since the last update..
 
Fenrir

Fenrir

Forum Admin
Mosaver Bandri said:
How much older do you recommend? And can it be something with the GPU itself? Its an 680GTX.. Also this is a problem I have had for long time, not just since the last update..
Click to expand...

Not sure, one or two drivers behind just to test. If it's been crashing like this for a while, it could very well be a failing GPU.
 
M

Mosaver Bandri

New Member
Fenrir said:
Not sure, one or two drivers behind just to test. If it's been crashing like this for a while, it could very well be a failing GPU.
Click to expand...
I have a 1060GTX 6GB RAM coming in tommorow, is it worth giving that a try? (I am allowed to send it back if it doesnt fix the problem). Right now its the GTX680 2GB RAM.

The problem has been there for 2 months approximately. I went back to an edition from November to see if that solves it.
 
M

Mosaver Bandri

New Member
Fenrir said:
Not sure, one or two drivers behind just to test. If it's been crashing like this for a while, it could very well be a failing GPU.
Click to expand...

So I did format my PC, so its was brand new and fresh. I tried streaming again with my GTX680 and had a crash.. Im gonna try the new GPU that I have and see if that works.. Please hang on and appreciate your help so far.
 
M

Mosaver Bandri

New Member
Fenrir said:
Not sure, one or two drivers behind just to test. If it's been crashing like this for a while, it could very well be a failing GPU.
Click to expand...
So I tried my new GPU, GTX1060 6GB Ram and I crashed. I have no crashlog so I can't really show you anything, but now I am out of ideas...
 
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