Question / Help OBS Direct x issue! Please help! :(

[sina]

Whenever I try to stream on OBS, it shows this. Xsplit works perfectly fine for me.. what's wrong?

17:45:47: CPU Speed: 2094MHz
17:45:47: Physical Memory: 3034MB Total, 1171MB Free
17:45:47: stepping id: 10, model 23, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 2, total cores 2
17:45:47: monitor 1: pos={0, 0}, size={1366, 768}
17:45:47: Windows Version: 6.1 Build 7600
17:45:47: Aero is Disabled
17:45:47: -------------------------------
17:45:47: OBS Modules:
17:45:47: Base Address Module
17:45:47: 000000003F030000 OBS.exe
17:45:47: 00000000EE2E0000 OBSApi.dll
17:45:47: 00000000F33B0000 DShowPlugin.dll
17:45:47: 00000000F5900000 GraphicsCapture.dll
17:45:47: 00000000F32D0000 NoiseGate.dll
17:45:47: 00000000F3300000 PSVPlugin.dll
17:45:47: ------------------------------------------
17:45:47: Adapter 1
17:45:47: Video Adapter: Mobile Intel(R) 4 Series Express Chipset Family
17:45:47: Video Adapter Dedicated Video Memory: 67108864
17:45:47: Video Adapter Shared System Memory: 1322444800
17:45:47: Video Adapter Output 1: pos={0, 0}, size={1366, 768}, attached=true
17:45:47: =====Stream Start: 2014-06-23, 17:45:47===============================================
17:45:47: Multithreaded optimizations: On
17:45:47: Base resolution: 1366x768
17:45:47: Output resolution: 908x512
17:45:47: ------------------------------------------
17:45:47: Loading up D3D10 on Mobile Intel(R) 4 Series Express Chipset Family (Adapter 1)...
17:45:47: D3D10CreateDeviceAndSwapChain1: Failed on Mobile Intel(R) 4 Series Express Chipset Family: 0x80004002. Trying compatibility mode
17:45:47: D3D10CreateDeviceAndSwapChain1: Failed on Mobile Intel(R) 4 Series Express Chipset Family: 0x80004002

Error: Could not initialize DirectX 10 on Mobile Intel(R) 4 Series Express Chipset Family. This error can happen for one of the following reasons:

1.) Your GPU is not supported (DirectX 10 is required - note that many integrated laptop GPUs do not support DX10)
2.) You're running Windows Vista without the "Platform Update"
3.) Your video card drivers are out of date

If you are using a laptop with NVIDIA Optimus or AMD Switchable Graphics, make sure OBS is set to run on the high performance GPU in your driver settings.

 

[dodgepong]

Your graphics card does not have sufficient support for DirectX 10. It does not matter if you have newer versions of DirectX software installed; your hardware does not support the necessary features, and no you cannot do anything about it apart from upgrading it.

 

[Lain]

The "Mobile Intel(R) 4 Series Express Chipset Family" is not currently a supported graphics adapter, because it lacks Direct3D 10.1 (or later) support.

In future versions is may be possible to run it in OpenGL mode, though the computer may not be ideal for live encoding in the first place.