Question / Help OBS Crashing

[Bucc]

For some reason OBS Studio started crashing today. I didn't update anything or change my hardware. It just randomly started doing it today for a total of 5 times so far. It crashed while I was streaming Rainbox 6 Siege and NBA 2K17. I will upload one of the reports.

 

[Harold]

What internet security software do you have installed?
Have you tried reinstalling using the with-browser-installer version from https://github.com/jp9000/obs-studio/releases ?

 

[Bucc]

I have Avira and IObit Malware Fighter. And yes I just reinstalled using with browser and it still crashed.

 

[t3chtron]

Same problem here, still not solved... reinstalled, changed video driver... OBS still crashing ...

 

[Bucc]

I really don't want to switch to Xsplit =\

 

[Harold]

@t3chtron Where's your crashlog?

Bucc: Does the problem persist in a new scene collection? Does the problem persist with your internet security software temporarily uninstalled?

 

[Bucc]

Yes it still happens on any scene I am on. I never tried uninstalling my internet security because I wouldn't think that would cause it to crash.

 

[Harold]

I said Scene COLLECTION. Yes it matters.

And sometimes internet security software can indeed cause these crashes, especially with the browser plugin.

 

[Bucc]

Yes it still crashed on a fresh Scene Collection. I will try removing all internet security next.

 

[Bucc]

Removed internet security and it still crashes. I did notice that when I run a game on Window Borderless and use Window Capture with OBS it crashes very frequently. I start seeing my internet browser (that shows my chat and what not on my other monitor) flicker from time to time. And this only happens when I use these settings. I will try a game less demanding like WoW in Window Capture to see if this is the main issue.

 

[RytoEX]

Why are you using Window Capture instead of Game Capture? Also, why are you on OBS Studio 0.13.4 instead of 0.15.4? OBS Studio 0.13.4 was released six months ago.

Please post your regular log files in addition to your crash log files.

 

[Bucc]

Cause Game Capture hardly ever works... And I didn't know there was a update for OBS Studio cause I haven't gotten a notice or anything. I will give you my latest Log File.

 

[RytoEX]

Update to OBS Studio 0.15.4 and try again. Post new logs when you do.

000000CB2CD29E20 000000006AB45172 0000024B0F55FD80 000000000000001C 000000000000033E 0000024B0F55FD80 fraps64.dll!0x6ab45172
000000CB2CD4F6D0 000000006AB46842 0000000000000000 0000000000000001 0000000000000000 000000000518202C fraps64.dll!0x6ab46842
000000CB2CD4F780 000000006AB4800D 000000426B0B92F2 0000024B0F55FD80 4040AEEEE957470F 0000000000000000 fraps64.dll!0x6ab4800d
000000CB2CD4F810 000000006AB483DB 0000024B0F5659E0 0000000000000000 00004DBB430062C6 0000000000000001 fraps64.dll!0x6ab483db

FRAPS can conflict with OBS Studio. Don't run both.

 

[Harold]

Cause Game Capture hardly ever works

Only because you've got something incompatible installed or set.

Conflicts with Game Capture: Other capture programs, Razer Synapse (disable heatmaps), graphics mods like ENBSeries and SweetFX, and any type of software or utility that displays an in-game overlay like EVGA Precision, MSI Afterburner, TS3/Mumble overlays, Dolby Axon, Raptr, Overwolf, etc. If you use D3DGear it must be uninstalled completely.

From our irc support bot

 

[Bucc]

Does steam/uplay overlay conflict with it as well?

 

[Harold]

Steam does not, uplay may.

 

[Bucc]

Still crashed with Fraps turned off.

 

[Bucc]

Let me rephrase that. NBA 2k didn't crash that runs off steam. But Rainbow Six Siege did, which uses uplay.
Will see if it keeps crashing if I change it to Screen Capture and Game Capture.

 

[Bucc]

And yep still crashing in every Capture.

 

[RytoEX]

And yep still crashing in every Capture.

Post new logs after disabling Fraps. Please provide both regular and crash logs.

You should still update to 0.15.4.