Question / Help OBS crashing

J

Jasonrt56778

New Member
I just decided to start streaming on Twitch and I was setting up OBS and previewing myself and my slides. While previewing OBS crashed and I thought it was just a fluke. So I kept going and it kept crashing and I can't figure out why. Sometimes it says that it just isn't responding and other times it says that some driver is missing or got reset? I'm not sure but if someone could help me that'd be great.
 
Jasonrt56778 said:
I just decided to start streaming on Twitch and I was setting up OBS and previewing myself and my slides. While previewing OBS crashed and I thought it was just a fluke. So I kept going and it kept crashing and I can't figure out why. Sometimes it says that it just isn't responding and other times it says that some driver is missing or got reset? I'm not sure but if someone could help me that'd be great.
Click to expand...
your settings are either to high or you are overheading.

Post your logfile and monitor temps.
giphy.gif
 
dping said:
your settings are either to high or you are overheading.

Post your logfile and monitor temps.
giphy.gif
Click to expand...
This is it and also under it is what just camp up

https://gist.github.com/624ac8a109882b878251


OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
https://obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\igd10umd64.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 00007FFC93865F4E (c:\windows\system32\igd10umd64.dll)
OBS version: Open Broadcaster Software v0.653b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000A0F2E4E990 00007FFC93865F4E 000000A0F2E4EAC0 0000000000000000 000000A0E041B78C 000000A0F2E4EAD0 igd10umd64.dll!0x7ffc93865f4e
000000A0F2E4E9C0 00007FFC93B2BEBF 000000A000000001 000000A0E04D0C5C 000000A0E041B78C 000000A0E04DD000 igd10umd64.dll!0x7ffc93b2bebf
000000A0F2E4EA30 00007FFC93AB3C59 000000A000000001 000000A0E046058C 0000000000000000 0000002000000015 igd10umd64.dll!0x7ffc93ab3c59
000000A0F2E4EAC0 00007FFC93AD2B59 000000A0E0439CC8 000000A000000001 0000000000000000 000000A0E045B4FC igd10umd64.dll!0x7ffc93ad2b59
000000A0F2E4EB50 00007FFC93AD834D 0000000000000000 000000A0E045FCA8 0000000000000000 0000000000000000 igd10umd64.dll!0x7ffc93ad834d
000000A0F2E4EC80 00007FFC93AD7327 000000A0E045FFC8 00007FFC69A08D8B 000000A0DCEFC190 000000A0C0590010 igd10umd64.dll!0x7ffc93ad7327
000000A0F2E4ED20 00007FFC93ABB188 0000000000000000 000000A0E045FFC8 0000000000000000 000000A000000000 igd10umd64.dll!0x7ffc93abb188
000000A0F2E4EDC0 00007FFC93AAEA62 000000A0E0C63250 000000A0E1084B20 0000000000000000 000000A000000000 igd10umd64.dll!0x7ffc93aaea62
000000A0F2E4EE60 00007FFC9561E43B 000000A0E0D66F58 00007FFC69B388C5 0000000000000000 0000000000000000 nvumdshimx.dll!0x7ffc9561e43b
000000A0F2E4EEC0 00007FFC9561BB44 000000A0E0D66F58 000000A0E0D65DF0 000000A0E0D65DF0 0000000000000000 nvumdshimx.dll!0x7ffc9561bb44
000000A0F2E4EF90 00007FFC95617904 0000000000000000 000000A0E0D65DF0 0000000000000000 000000A0F2E4F140 nvumdshimx.dll!0x7ffc95617904
000000A0F2E4F0A0 00007FFC9561B1C0 00007FFC9610AE10 000000A0DCDFF5C8 000000A0F2E4F4B0 000000A0DCDFF670 nvumdshimx.dll!0x7ffc9561b1c0
000000A0F2E4F120 00007FFC96186C7E 00007FFC960744B0 000000A0DCDFF588 000000A0DCDFF7C8 00007FFC9619045B d3d11.dll!0x7ffc96186c7e
000000A0F2E4F1E0 00007FFC96074280 000000A0E0F90890 000000A0F2E4F4B0 000000A0E0C89998 000000A0E0F90890 dxgi.dll!0x7ffc96074280
000000A0F2E4F240 00007FF6217AAA4E 00000000000276F4 00007FFC69A01E3B 00003AC29C8FDEA1 000000A0DCCBA740 obs.exe!D3D10OutputDuplicator::AcquireNextFrame+0x1ae
000000A0F2E4F310 00007FF6217B45B1 0000000000000000 000000A0E0CCF6F0 0000000000000000 00007FFC69A61E1A obs.exe!DesktopImageSource::PreprocessWindows8MonitorCapture+0x21
000000A0F2E4F3B0 00007FF6217B4824 000000203EBA7611 0000000002A51BD8 000000000239D206 0000000000000000 obs.exe!DesktopImageSource::Preprocess+0x34
000000A0F2E4F6B0 00007FFC7B037BF6 0000000000000000 0000000000000000 000000A0F2E4F7E0 00000000000001F0 obsapi.dll!Scene::Preprocess+0x36
000000A0F2E4F6E0 00007FF6217E4554 00007FF6217E2070 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureLoop+0x9f4
000000A0F2E4FB70 00007FF6217E2079 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureThread+0x9
000000A0F2E4FBA0 00007FFC9B3A13D2 00007FFC9B3A13B0 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffc9b3a13d2
000000A0F2E4FBD0 00007FFC9BBB5444 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffc9bbb5444

A minidump was saved to C:\Users\Jason\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-07-27_9.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
 
Jasonrt56778 said:
This is it and also under it is what just camp up

https://gist.github.com/624ac8a109882b878251


OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
https://obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\igd10umd64.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 00007FFC93865F4E (c:\windows\system32\igd10umd64.dll)
OBS version: Open Broadcaster Software v0.653b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000A0F2E4E990 00007FFC93865F4E 000000A0F2E4EAC0 0000000000000000 000000A0E041B78C 000000A0F2E4EAD0 igd10umd64.dll!0x7ffc93865f4e
000000A0F2E4E9C0 00007FFC93B2BEBF 000000A000000001 000000A0E04D0C5C 000000A0E041B78C 000000A0E04DD000 igd10umd64.dll!0x7ffc93b2bebf
000000A0F2E4EA30 00007FFC93AB3C59 000000A000000001 000000A0E046058C 0000000000000000 0000002000000015 igd10umd64.dll!0x7ffc93ab3c59
000000A0F2E4EAC0 00007FFC93AD2B59 000000A0E0439CC8 000000A000000001 0000000000000000 000000A0E045B4FC igd10umd64.dll!0x7ffc93ad2b59
000000A0F2E4EB50 00007FFC93AD834D 0000000000000000 000000A0E045FCA8 0000000000000000 0000000000000000 igd10umd64.dll!0x7ffc93ad834d
000000A0F2E4EC80 00007FFC93AD7327 000000A0E045FFC8 00007FFC69A08D8B 000000A0DCEFC190 000000A0C0590010 igd10umd64.dll!0x7ffc93ad7327
000000A0F2E4ED20 00007FFC93ABB188 0000000000000000 000000A0E045FFC8 0000000000000000 000000A000000000 igd10umd64.dll!0x7ffc93abb188
000000A0F2E4EDC0 00007FFC93AAEA62 000000A0E0C63250 000000A0E1084B20 0000000000000000 000000A000000000 igd10umd64.dll!0x7ffc93aaea62
000000A0F2E4EE60 00007FFC9561E43B 000000A0E0D66F58 00007FFC69B388C5 0000000000000000 0000000000000000 nvumdshimx.dll!0x7ffc9561e43b
000000A0F2E4EEC0 00007FFC9561BB44 000000A0E0D66F58 000000A0E0D65DF0 000000A0E0D65DF0 0000000000000000 nvumdshimx.dll!0x7ffc9561bb44
000000A0F2E4EF90 00007FFC95617904 0000000000000000 000000A0E0D65DF0 0000000000000000 000000A0F2E4F140 nvumdshimx.dll!0x7ffc95617904
000000A0F2E4F0A0 00007FFC9561B1C0 00007FFC9610AE10 000000A0DCDFF5C8 000000A0F2E4F4B0 000000A0DCDFF670 nvumdshimx.dll!0x7ffc9561b1c0
000000A0F2E4F120 00007FFC96186C7E 00007FFC960744B0 000000A0DCDFF588 000000A0DCDFF7C8 00007FFC9619045B d3d11.dll!0x7ffc96186c7e
000000A0F2E4F1E0 00007FFC96074280 000000A0E0F90890 000000A0F2E4F4B0 000000A0E0C89998 000000A0E0F90890 dxgi.dll!0x7ffc96074280
000000A0F2E4F240 00007FF6217AAA4E 00000000000276F4 00007FFC69A01E3B 00003AC29C8FDEA1 000000A0DCCBA740 obs.exe!D3D10OutputDuplicator::AcquireNextFrame+0x1ae
000000A0F2E4F310 00007FF6217B45B1 0000000000000000 000000A0E0CCF6F0 0000000000000000 00007FFC69A61E1A obs.exe!DesktopImageSource::PreprocessWindows8MonitorCapture+0x21
000000A0F2E4F3B0 00007FF6217B4824 000000203EBA7611 0000000002A51BD8 000000000239D206 0000000000000000 obs.exe!DesktopImageSource::Preprocess+0x34
000000A0F2E4F6B0 00007FFC7B037BF6 0000000000000000 0000000000000000 000000A0F2E4F7E0 00000000000001F0 obsapi.dll!Scene::Preprocess+0x36
000000A0F2E4F6E0 00007FF6217E4554 00007FF6217E2070 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureLoop+0x9f4
000000A0F2E4FB70 00007FF6217E2079 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureThread+0x9
000000A0F2E4FBA0 00007FFC9B3A13D2 00007FFC9B3A13B0 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffc9b3a13d2
000000A0F2E4FBD0 00007FFC9BBB5444 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffc9bbb5444

A minidump was saved to C:\Users\Jason\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-07-27_9.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
Click to expand...
I would change over to NVENC (instead of x264) and make sure to disable SLI in the nvidia control panel

you will probably not be able to run monitor capture in your scenes, so use game or window capture. This is due to optimus technology which while you are on your desktop, the GPU swiches to the onboard intel to which confuses OBS of where to hook the picture from.

recommended, remove all monitor capture sources, and use game capture (for full screen games and windowed ones)
recommended, disable SLI in control panel
recommended, use nvenc instead of x264 in OBS
 
dping said:
I would change over to NVENC (instead of x264) and make sure to disable SLI in the nvidia control panel

you will probably not be able to run monitor capture in your scenes, so use game or window capture. This is due to optimus technology which while you are on your desktop, the GPU swiches to the onboard intel to which confuses OBS of where to hook the picture from.

recommended, remove all monitor capture sources, and use game capture (for full screen games and windowed ones)
recommended, disable SLI in control panel
recommended, use nvenc instead of x264 in OBS
Click to expand...
It doesn't let me click the option to choose nvenc. Also, I don't have SLI in my control panel whatsoever :/
 
Jasonrt56778 said:
It doesn't let me click the option to choose nvenc. Also, I don't have SLI in my control panel whatsoever :/
Click to expand...
Its weird that OBS is showing you have 2 nvidia GPUs. this could be logically but if it wont let you chose that then you'll have to lower your downscale resolution (600p?). everything else still applies.

you can also try some things here, since this sticky deals with optimus graphics:
https://obsproject.com/forum/threads/laptop-black-screen-when-capturing-read-here-first.5965/
 
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