Bug Report OBS Crashing When I Preview Stream or Actually Stream

[Akiva Nugent]

I have very little experience with OBS and I know next to no computer jargon, so please explain it to me like I'm 5 years old.

Recently I have started streaming some of the games that I play.So far everything has been going well, just streaming the games that I play on my Steam account. In the past few days though, I have picked up a game by Hi-Rez studios called Paladins, which is not on steam. (I don't know if it has to do with non-steam games, so that is why I mention it above.)

I have had not trouble with any of my games except paladins, but whenever I have paladins as the selected game capture, and I try to preview stream, or I try to actually stream the game myself, it crashes.

This was the crash report I got, and if i need to post anything else, just ask. Thanks!
_________________________________________________________________________________________________

OBS has encountered an unhandled exception and has terminated. If you are able to

reproduce this crash, please submit this crash report on the forums at

https://obsproject.com/ - include the contents of this crash log and the

minidump .dmp file (if available) as well as your regular OBS log files and

a description of what you were doing at the time of the crash.


This crash appears to have occured in the '<unknown>' module.


**** UNHANDLED EXCEPTION: c0000005

Fault address: 00000000 (<unknown>)

OBS version: Open Broadcaster Software v0.656b

Windows version: 6.1 (Build 7601) Service Pack 1

CPU: Intel(R) Core(TM) i7-5700HQ CPU @ 2.70GHz


Crashing thread stack trace:

Stack EIP Arg0 Arg1 Arg2 Arg3 Address

1BE1F200 00000000 0052EB08 727A2504 00B8F554 154A9663 <unknown>!0x0

1BE1F204 727B4AD7 004391B0 1BE1F328 0052DC90 00B8F554 d3d10_1core.dll!0x727b4ad7

1BE1F37C 727BC62E 0043901C 1BE1F3B4 00B8F554 00B70C00 d3d10_1core.dll!0x727bc62e

1BE1F394 013A2867 00000001 00000000 3F800000 00000000 obs.exe!0x13a2867

1BE1F404 6D104965 0051ED9C 0051EDA4 00B31800 00000000 graphicscapture.dll!0x6d104965

1BE1F4A8 6BC35BA2 00000000 00000000 00FFFFFF 01010001 obsapi.dll!0x6bc35ba2

1BE1F550 013CF22F 75D833CA 00000000 1BE1F8D8 76F99ED2 obs.exe!0x13cf22f

1BE1F890 013CCD05 00000000 6DE2EEBC 00000000 00000000 obs.exe!0x13ccd05

1BE1F8A0 76F99ED2 013CCD00 00000000 00000000 00000000 ntdll.dll!0x76f99ed2

1BE1F8E0 76F99EA5 013CCD00 00000000 00000000 00000000 ntdll.dll!0x76f99ea5


A minidump was saved to C:\Users\User\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-11-22_1.dmp.

Please include this file when posting a crash report.


List of loaded modules:

Base Address Module

 

[R1CH]

Something is interfering with OBS, turn off any other programs or utilities that may be affecting it.

Other capture programs, Razer Synapse (disable heatmaps), graphics mods like ENBSeries and SweetFX, and any type of software or utility that displays an in-game overlay like EVGA Precision, MSI Afterburner, TS3/Mumble overlays, Dolby Axon, Raptr, Overwolf, etc. If you use D3DGear it must be uninstalled completely.

 

[Akiva Nugent]

I

Something is interfering with OBS, turn off any other programs or utilities that may be affecting it.

Other capture programs, Razer Synapse (disable heatmaps), graphics mods like ENBSeries and SweetFX, and any type of software or utility that displays an in-game overlay like EVGA Precision, MSI Afterburner, TS3/Mumble overlays, Dolby Axon, Raptr, Overwolf, etc. If you use D3DGear it must be uninstalled completely.

I don't use or have any of those applications since I switched to my new computer so none of those are the problem. Is there anything else that I could try? right now i am stuck with using monitor capture which is slowing the stream down considerably (to approximately 30 fps form my normal 60)