Bug Report OBS Crashing v0.61b

Creshendo · Feb 17, 2014

As i try and stream my game i'll start seeing some lag pull and then OBS instantly crashes. The game runs fine on it's own when i don't run OBS wit it. It recently started and i'm not sure what is causing the problem. I'll be posting a log below and i apologize in advance if i do it wrong. I'm new to the forums.

Thanks!

Code:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\igd10umd32.dll' module.

**** UNHANDLED EXCEPTION: c0000094
Fault address: 5A785CBE (c:\windows\system32\igd10umd32.dll)
OBS version: Open Broadcaster Software v0.61b
Windows version: 6.2 (Build 9200) 
CPU: Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
06EFF0F0 5A785CBE 06EFF15C 06EFF1AC 05AF88B8 06EFF168 igd10umd32.dll!0x5a785cbe
06EFF148 5A7F91FD 00000001 06EFF1C8 0630BBD0 06EFF1A4 igd10umd32.dll!0x5a7f91fd
06EFF15C 5A784F89 00000001 06EFF1D0 05AF88B8 05AF3A44 igd10umd32.dll!0x5a784f89
06EFF170 5A7F2FFA 00000001 06EFF22C 06EFF1F0 FFFFFFC0 igd10umd32.dll!0x5a7f2ffa
06EFF1AC 5A78A73F 00000001 05AF0DE8 00000001 06EFF1FC igd10umd32.dll!0x5a78a73f
06EFF1C8 5A77E0B6 06EFF1F0 05AF88B8 06EFF260 05AF0DE8 igd10umd32.dll!0x5a77e0b6
06EFF1DC 5A68DFCC 05AF3A44 00000000 06EFF2C4 05AF40D0 igd10umd32.dll!0x5a68dfcc
06EFF204 5A68E379 05AF3A44 00000001 063ABD70 06EFF32C igd10umd32.dll!0x5a68e379
06EFF228 5A68209F 0633927C 00000001 0000001C 0633927C igd10umd32.dll!0x5a68209f
06EFF25C 5A69C97B 0633927C 06EFF32C 00000000 06336038 igd10umd32.dll!0x5a69c97b
06EFF2A0 5A6A123F 0633927C 0634BF74 00000000 00000000 igd10umd32.dll!0x5a6a123f
06EFF3BC 5A6A0644 0633927C 0634BF74 00000000 00000000 igd10umd32.dll!0x5a6a0644
06EFF408 5A687E07 0634BF74 00000000 00000000 00000000 igd10umd32.dll!0x5a687e07
06EFF450 5A67E237 0139BF10 06C77CC8 00000000 00000000 igd10umd32.dll!0x5a67e237
06EFF494 6F106C3E 06C77CC8 00000000 00000000 00000000 nvumdshim.dll!0x6f106c3e
06EFF4C4 6F10128F 06EFF690 06EFF5C8 06EFF6B0 058971F8 nvumdshim.dll!0x6f10128f
06EFF5A4 6F107B9D 05935D00 06EFFDD8 6F178C9B 058973B0 nvumdshim.dll!0x6f107b9d
06EFFD9C 6F0E7038 058973B0 C7118E7C 00000000 05935D00 nvumdshim.dll!0x6f0e7038
06EFFDA8 6F178C9B 00000000 06EFFDF0 764F850D 0592AC00 nvumdshim.dll!0x6f178c9b
06EFFDE0 6F178DE2 0592AC00 06EFFE34 77ADBF39 0592AC00 nvumdshim.dll!0x6f178de2
06EFFDEC 764F850D 0592AC00 DCA34FE3 00000000 00000000 kernel32.dll!0x764f850d
06EFFDF8 77ADBF39 6F178D66 0592AC00 FFFFFFFF 77B51DF7 ntdll.dll!0x77adbf39
06EFFE3C 77ADBF0C 6F178D66 0592AC00 00000000 00000000 ntdll.dll!0x77adbf0c



List of loaded modules:
Base Address      Module

dodgepong · Feb 17, 2014

Can you post your normal OBS log, too?

Creshendo · Feb 19, 2014

Would you be able to point me in the right direction on where i could find it? Also, i get "Texture Map Failed" Tells me my video card has froze but reset. This error can also occur if you have enabled opencl in x264 custom settings. Which i don't have checked.

dodgepong · Feb 19, 2014

viewtopic.php?f=6&t=97

Creshendo · Feb 22, 2014

If i did it right here's my previous log.

https://gist.github.com/c12903fddb5b41c592a7

Krazy · Feb 22, 2014

You can't use Monitor Capture right now on NVIDIA laptops as there appears to be a problem with the mobile GPU drivers. Er, actually there was a driver update released very recently, so maybe try updating to see if that fixes it.

Side note: Twitch only allows a maximum of 160kbps for AAC audio bitrate and you must be using CBR as per their broadcast requirements: http://help.twitch.tv/customer/portal/articles/1253460

Lain · Feb 22, 2014

Definitely caused by the nvidia or intel driver bug for windows 8+ monitor capture. Just have to avoid using monitor capture. I think you can also switch adapters to avoid this bug, though I'm not 100% sure. There's two sets of drivers at work here, intel integrated adapter drivers (where it always crashes), and the nvidia drivers. So I would assume you have OBS set to run on the nvidia in this case.

Creshendo · Feb 23, 2014

Thank you for your replies! I switched some of my settings around and i tried Game capture but that gives me just a black screen. I do have the options to set which video adapter i would like to use and i have my nvidia set. Here's my recent crash just now and was wondering is there some other settings i need to change around?

Code:

13:25:47: Open Broadcaster Software v0.612b - 32bit (´・ω・｀)
13:25:47: -------------------------------
13:25:47: CPU Name: Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz
13:25:47: CPU Speed: 2694MHz
13:25:47: Physical Memory:  4095MB Total, 4095MB Free
13:25:47: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
13:25:47: monitor 1: pos={0, 0}, size={1920, 1080}
13:25:47: monitor 2: pos={1920, 0}, size={1920, 1080}
13:25:47: Windows Version: 6.2 Build 9200 
13:25:47: Aero is Enabled
13:25:47: -------------------------------
13:25:47: OBS Modules:
13:25:47: Base Address     Module
13:25:47: 01040000         OBS.exe
13:25:47: 5B830000         OBSApi.dll
13:25:47: 6D2B0000         DShowPlugin.dll
13:25:47: 72AF0000         GraphicsCapture.dll
13:25:47: 6D460000         NoiseGate.dll
13:25:47: 69DA0000         PSVPlugin.dll
13:25:47: ------------------------------------------
13:25:47: Adapter 1
13:25:47:   Video Adapter: Intel(R) HD Graphics 4000
13:25:47:   Video Adapter Dedicated Video Memory: 33554432
13:25:47:   Video Adapter Shared System Memory: 1711276032
13:25:47:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
13:25:47:   Video Adapter Output 2: pos={1920, 0}, size={1920, 1080}, attached=true
13:25:47: ------------------------------------------
13:25:47: Adapter 2
13:25:47:   Video Adapter: NVIDIA GeForce GTX 680M
13:25:47:   Video Adapter Dedicated Video Memory: 3221225472
13:25:47:   Video Adapter Shared System Memory: 1073676288
13:25:47: =====Stream Start: 2014-02-22, 13:25:47===============================================
13:25:47:   Multithreaded optimizations: On
13:25:47:   Base resolution: 1280x720
13:25:47:   Output resolution: 1024x576
13:25:47: ------------------------------------------
13:25:47: Loading up D3D10 on Intel(R) HD Graphics 4000 (Adapter 1)...
13:25:47: ------------------------------------------
13:25:47: Audio Format: 48000hz
13:25:47: Playback device {0.0.0.00000000}.{cc982148-040a-4940-8928-96be91c4ab48}
13:25:47: ------------------------------------------
13:25:47: Using desktop audio input: Speakers (Yeti Stereo Microphone)
13:25:47: ------------------------------------------
13:25:47: Using auxilary audio input: Microphone (Yeti Stereo Microphone)
13:25:47: ------------------------------------------
13:25:47: Audio Encoding: AAC
13:25:47:     bitrate: 160
13:25:47: ------------------------------------------
13:25:47:     device: Logitech HD Webcam C270,
13:25:47:     device id \\?\usb#vid_046d&pid_0825&mi_00#6&19016473&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
13:25:47:     chosen type: I420, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-2000000
13:25:47:     use buffering: false - 0, fourCC: 'I420'
13:25:47:     audio device: Disable,
13:25:47:     audio device id Disabled,
13:25:47: 
13:25:47: Using directshow input
13:25:48: Using Monitor Capture
13:25:48: Scene buffering time set to 400
13:25:48: ------------------------------------------
13:25:48: Video Encoding: x264
13:25:48:     fps: 30
13:25:48:     width: 1024, height: 576
13:25:48:     preset: veryfast
13:25:48:     profile: high
13:25:48:     keyint: 60
13:25:48:     CBR: no
13:25:48:     CFR: no
13:25:48:     max bitrate: 1800
13:25:48:     buffer size: 2000
13:25:48:     quality: 10
13:25:48: ------------------------------------------
13:25:48: Audio timestamp for device 'Microphone (Yeti Stereo Microphone)' was behind target timestamp by 45912594
13:25:50: Using RTMP service: Twitch / Justin.tv
13:25:50:   Server selection: rtmp://live-iad.justin.tv/app
13:25:50:   Interface: Killer Wireless-N 1202 Network Adapter (802.11, 144 mbps)
13:25:50: Completed handshake with rtmp://live-iad.justin.tv/app in 569 ms.
13:25:51: SO_SNDBUF was at 65536
13:25:51: SO_SNDBUF is now 65536
13:25:59: RTMPPublisher::SocketLoop: Stalled for 2170 ms to write 247424 bytes (buffer: 0 / 250880), unstable connection?


Last Game Capture Log:
2014-01-04, 17:45:56: we're booting up: 
17:45:56: CaptureThread: attached to process LolClient.exe
17:45:56: D3D9 Present
17:45:56: (half life scientist) everything..  seems to be in order
17:45:59: D3D9EndScene called
17:45:59: D3DPRESENT_PARAMETERS {
17:45:59: 	BackBufferWidth: 16
17:45:59: 	BackBufferHeight: 16
17:45:59: 	BackBufferFormat: D3DFMT_X8R8G8B8
17:45:59: 	BackBufferCount: 1
17:45:59: 	MultiSampleType: D3DMULTISAMPLE_NONE
17:45:59: 	MultiSampleQuality: 0
17:45:59: 	SwapEffect: D3DSWAPEFFECT_COPY
17:45:59: 	hDeviceWindow: 329640
17:45:59: 	Windowed: true
17:45:59: 	EnableAutoDepthStencil: false
17:45:59: 	AutoDepthStencilFormat: D3DFMT_UNKNOWN
17:45:59: 	Flags: None
17:45:59: 	FullScreen_RefreshRateInHz: 0
17:45:59: 	PresentationInterval: 0
17:45:59: };
17:45:59: successfully set up d3d9 hooks
17:45:59: D3D9SwapPresent called
17:45:59: DoD3D9GPUHook: success - d3d9ex
17:46:05: D3DSURFACE_DESC {
17:46:05: 	Format: D3DFMT_X8R8G8B8
17:46:05: 	Type: D3DRTYPE_SURFACE
17:46:05: 	Usage: D3DUSAGE_RENDERTARGET 
17:46:05: 	Pool: D3DPOOL_DEFAULT
17:46:05: 	MultiSampleType: D3DMULTISAMPLE_NONE
17:46:05: 	MultiSampleQuality: 0
17:46:05: 	Width: 1280
17:46:05: 	Height: 800
17:46:05: };
17:46:05: successfully capturing d3d9 frames via GPU
19:13:34: ---------------------- Cleared D3D9 Capture ----------------------
19:13:34: received restart event, capturing
19:13:34: DoD3D9GPUHook: success - d3d9ex
19:13:34: D3D9EndScene called
19:13:34: D3D9SwapPresent called
19:13:39: ---------------------- Cleared D3D9 Capture ----------------------
19:13:39: D3D9EndScene called
19:13:39: D3D9SwapPresent called

Lain · Feb 23, 2014

You get a black screen with game capture because you're on a laptop. You need to use nvidia's control panel, "3D settings", and add OBS.exe and set it to use the nvidia.

Creshendo · Feb 23, 2014

I set it to run OBS awhile back, but it still didn't change anything. :(

Lain · Feb 23, 2014

If the game is directx 9+ or opengl, then if you get a black screen with game capture on an nvidia laptop, the game and OBS are set to run on different adapters. Again, change the game and/or OBS in nvidia's settings. Use the global tab in nvidia's "3d settings" even to set everything to nvidia. It just means they're running on different adapters.

Bug Report OBS Crashing v0.61b

Creshendo

New Member

dodgepong

Administrator

Creshendo

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dodgepong

Administrator

Creshendo

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Krazy

Town drunk

Lain

Creshendo

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Lain

Creshendo

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Lain