Question / Help OBS Crashing on Startup when plugged into USB C Dock

NReiher

NReiher

New Member
This issue seems to be similar to the issue in this thread - https://obsproject.com/forum/threads/crash-before-fully-starting.109428/

OBS Example.PNG


We both are having crashes on startups with exactly the same crash dump file information. However I seem to be having a couple of issues at the same time. When it crashes it still is "running" in the background, the audio levels are moving up and down. OBS only crashes when I have the laptop plugged into a USB C dock (this may be the root of all my issues). I've used OBS with another type of dock but I recently just switched to a USB C based dock and I haven't been able to get it working with the laptop plugged into the dock. When the computer is NOT plugged into the dock, OBS runs and starts up fine. However I have been unable to get it to actually grab the laptop's display. It can grab other specific windows but I haven't been able to get it to grab the whole monitor/display. I've tried re-installing/fresh installing a few times.

Any insight would be appreciated.
 

Attachments

I assume you have a display attached to the USB C dock which is what is triggering this. A regular log file from the non-crash scenario would be useful, as would a dump file as outlined in the other thread.
 
Hi R1CH,

I've got the link to the DMP file but I've been unable to send it on here or in Discord. I'm not very familiar with discord, is there something I'm missing to be able to message you the link?
 
Sorry about that, I block DMs by default due to a large amount of unsolicited support requests. I sent you a request on Discord.
 
Hi,

I'm having the same issue, OBS crashes every time when connected to my StarTech USB-C docking station. Does anyone have a solution for this?
 
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