OBS crashing GPU/Hanging PC on launch

B

Basileus Dahlia

New Member
As of a few weeks ago if I launch OBS with anything else open my GPU drivers will crash and restart. As of two days ago and today, it freezes permanently and has to be restarted.

Does not happen with any other software on my PC in any combination.

Does not matter what the software is that's open when OBS opens - be it Firefox, a game (say V Rising or Rocket League), only Discord and Steam seem to not cause the crash.
OBS is not generating an error report because the program itself is not crashing, the program is crashing my graphics drivers.
Windows 11 and AMD Adrenaline are both not generating log files either because it crashes hard and fast. I forgot to back up the old logs before I wiped everything trying to troubleshoot when it only soft crashed. Oops.

Only plug-in I have is StreamElements's stream.live but the GPU crashes before it loads. (The ghost shell of OBS opens with no windows loaded in yet, just gray with a few background grey boxes.) and I don't see why SE.Live would be crashing it like that. (Though if others have reported this issue for SE.live I'll clean uninstall it to try.)

Problem has persisted through multiple driver versions And Windows (11) versions over the last few weeks. Drivers have been completely wiped and reinstalled, made no difference.

New CPU, but didn't start immediately after installation of the new CPU and the CPU has done nothing but fix things over my previous dying CPU.

Ryzen 5800x
RX 580x
16gb 2133mhz CAS15 8x2
X470-F Gaming
Windows 11 dev build (up to date)
OBS version 27.2.3
GPU driver 28.2.1 (Latest)
 
B

Basileus Dahlia

New Member
Sorry, it took me a few months to recover from saying it's not SE.Live and then immediately being told to remove SE.Live. (As in, I got sick, I checked the notification, and immediately didn't have the energy to even process it and then forgot about it.)

Anyways, the issue still happens, every time OBS updates it doesn't crash for a few days, then starts to crash my drivers, then starts to hang my PC. Then either Windows or OBS updates, it's fine, then starts to crash my drivers, then starts to hang my computer.

Only if something else is open and on display, like a browser, sometimes discord, or a game.

Updating or downdating my graphics drivers doesn't do anything, and it still holds true that this issue is only with OBS Studio and nothing else I have on my PC.
 
B

Basileus Dahlia

New Member
.norman. said:
log and crash reports?

edit: and i'll bet a dollar that sandrix is right.
Click to expand...
No logs as I stated in my original post.
First kind of crash: Crashes GPU and not OBS, AMD just sees it as a basic error and doesn't give any important details.
Second kind of crash: PC hangs and not OBS, AMD or Windows logs a report because I guess it hangs hard enough nothing has time to log anything.
 
E

ehbehceh

New Member
asolid7 said:
Just wanted to chime in to say I’m having the same issue and I don’t have SE Live added to my build
Click to expand...
Ditto - no idea what's causing it. Clean logs, clean install windows 10, reinstall graphics drivers, no SE.live or really any plug-ins except captions (removing captions does not solve the issue). Hell even updated the motherboard BIOS and every other driver I could find. Rolled back OBS and no fix.
 
S

shooter man

New Member
Basileus Dahlia said:
As of a few weeks ago if I launch OBS with anything else open my GPU drivers will crash and restart. As of two days ago and today, it freezes permanently and has to be restarted.

Does not happen with any other software on my PC in any combination.

Does not matter what the software is that's open when OBS opens - be it Firefox, a game (say V Rising or Rocket League), only Discord and Steam seem to not cause the crash.
OBS is not generating an error report because the program itself is not crashing, the program is crashing my graphics drivers.
Windows 11 and AMD Adrenaline are both not generating log files either because it crashes hard and fast. I forgot to back up the old logs before I wiped everything trying to troubleshoot when it only soft crashed. Oops.

Only plug-in I have is StreamElements's stream.live but the GPU crashes before it loads. (The ghost shell of OBS opens with no windows loaded in yet, just gray with a few background grey boxes.) and I don't see why SE.Live would be crashing it like that. (Though if others have reported this issue for SE.live I'll clean uninstall it to try.)

Problem has persisted through multiple driver versions And Windows (11) versions over the last few weeks. Drivers have been completely wiped and reinstalled, made no difference.

New CPU, but didn't start immediately after installation of the new CPU and the CPU has done nothing but fix things over my previous dying CPU.

Ryzen 5800x
RX 580x
16gb 2133mhz CAS15 8x2
X470-F Gaming
Windows 11 dev build (up to date)
OBS version 27.2.3
GPU driver 28.2.1 (Latest)
Click to expand...
I have this exact same issue, tried everything but nothing seems to fix it. I also have an RX 580. Weird thing is that after restarting my pc because of a crash, obs launches just fine. Also I don't have SE.Live installed so it can't be that. Would love a fix for this, because it's been a big issue for a long time now.
 
radarblack

radarblack

New Member
This issue is still apparent in the current Windows 11 build. If its any help, I have tried adding TDR (Timeout Detection Recovery) in the registry, set it to 60 seconds, and it somehow alleviates the situation, with the OBS completely running with no observed freezing BEFORE opening any application, or at least that's what I have observed from testings. The freezing primarily happens when I run the Google Chrome, then the OBS. The funny thing is that running games first instead (tested this in Hitman: WoA, Marvel's Spider-Man, & Batman: Arkham Knight), the freezing does not happen as often so there might be something within those differences that is causing this.

All in all, this should actually be addressed. This issue has corrupted my PCIE bus driver once so this cannot just be a minor issue if it can cause something that severe to happen. And fixing that is a pain in the ass. For the record, its not the OBS crashing, its the GPU crashing when the OBS runs so expect no crash logs. Please please please take a look into this.
 
F

FT.

New Member
Basileus Dahlia said:
As of a few weeks ago if I launch OBS with anything else open my GPU drivers will crash and restart. As of two days ago and today, it freezes permanently and has to be restarted.

Does not happen with any other software on my PC in any combination.

Does not matter what the software is that's open when OBS opens - be it Firefox, a game (say V Rising or Rocket League), only Discord and Steam seem to not cause the crash.
OBS is not generating an error report because the program itself is not crashing, the program is crashing my graphics drivers.
Windows 11 and AMD Adrenaline are both not generating log files either because it crashes hard and fast. I forgot to back up the old logs before I wiped everything trying to troubleshoot when it only soft crashed. Oops.

Only plug-in I have is StreamElements's stream.live but the GPU crashes before it loads. (The ghost shell of OBS opens with no windows loaded in yet, just gray with a few background grey boxes.) and I don't see why SE.Live would be crashing it like that. (Though if others have reported this issue for SE.live I'll clean uninstall it to try.)

Problem has persisted through multiple driver versions And Windows (11) versions over the last few weeks. Drivers have been completely wiped and reinstalled, made no difference.

New CPU, but didn't start immediately after installation of the new CPU and the CPU has done nothing but fix things over my previous dying CPU.

Ryzen 5800x
RX 580x
16gb 2133mhz CAS15 8x2
X470-F Gaming
Windows 11 dev build (up to date)
OBS version 27.2.3
GPU driver 28.2.1 (Latest)
Click to expand...
I have the same issue on win 10
 
M

Mackdolphin

New Member
I have exactly this problem, basically I can stream my game (in this case Persona 5). But after 30 minutes or 5 hours, the PC blacks out and Microsoft doesn't report any error, so there's no log to find out what happened.

My config:
Fresh Install of Windows 11 with complete formatting of the computer and then just steam and one game and OBS.
CPU: 5900x AIO 240mm
GPU: 7900XTX
RAM: 64GB (I even did a 4h memtest with 4pass to check)
SSD: NVME

Temperatures are around 45/50°C for the processor and equivalent for the GPU. I've even installed measurement tools with HWinfo64 on the streamdeck to monitor everything in real time.

I updated the drivers WITHOUT the adrenalin software suite (drivers only) because I thought the problem might come from there.

I've updated all the drivers, even those for the wifi card, to the latest versions and nothing works. When I stream with OBS, the PC blacks out and reboots for no reason.

It may not seem important but for a small streamer when you have 50 people watching you and you have to cut your stream every day because OBS or the graphics card drivers or whatever CRASH ALL THE TIME. It's very discouraging.

It's not as if I'm not trying to solve the problem, I spend whole nights on it and nothing works, I'm wondering if OBS isn't the problem and I have no desire to go to streamlabs.

EDIT: I forgot but I've also tried X264 via the CPU and H264 with AMD HW and both suffer from the same problems.
 
MaicolFrantech

MaicolFrantech

New Member
I have the same problem with the RX 580 8GB. Apparently this is a problem with the RX 500 series.

I have searched like crazy for all kinds of solutions until I found this forum and realized that this is happening to all of us who have the 500 series RX and some of the 5000/6000 series.

So far I haven't found any solution to the problem, Microsoft and AMD are just cleaning their hands. If you have any solution let me know.
 
DestrockQc

DestrockQc

New Member
I made a thread about this in the past : https://obsproject.com/forum/threads/obs-and-streamlabs-both-make-my-amd-crash.168928/#post-621344 and I have been told my motherboard was the problem.

I know my motherboard is not the problem. Do we all have a RX 500 serie here ? This make me rage a lot! Some time, rarely, I open OBS and everything is fine but most of the time, it crash my GPU. Some time the driver is able to come back alive after 5-10 sec (and I must simply restart OBS because if I don't the middle window [where the games appear] is absent), but some time my whole PC freeze and I must force restart it!

Motherboard : Asus P8Q77-M
GPU : MSI RX 560 (and driver 24.3.1)
CPU : I7-2600
Windows 10 up to date
Anti-Virus : Eset Smart Security up to date
MSI Afterburner + RivaTunerStatisticServer (Afterburner up to date but not rivatuner I keep the version coming with Afterburner)
I also use Wallpaper Engine, maybe it bug something... It use the GPU...


Edit : I found other similar threads and they seem to be on RX 500 serie also. But I have read that a possible cause could be the plugins we use. I updated the Twitch music one I was never using just to find out they stopped offering the service so I uninstalled it. If it fix the problem I will come edit this comment again. If I don't, that's because OBS still crash... Now I go try opening OBS...
 
Last edited:
DestrockQc

DestrockQc

New Member
Oh and I also use Equalizer APO + Peace but it's for the audio, not the GPU. Maybe it's related anyway who knows... The GPU drivers install one for the HDMI audio.
 
Natemo2625

Natemo2625

New Member
I'm having this problem on my XFX RX 580 as well, with a clean install of both OBS and GPU drivers (multiple times) but it seems to only crash my GPU on first launch after boot, the next time runs fine
 
You must log in or register to reply here.
Top