Bug Report OBS crashes when switching scenes

hungrytiger

New Member
OBS seems to crash randomly when I switch scenes. Switching scenes works for 30 seconds or so but ends up crashing the program upon scene change. Other than that, OBS does not crash at all and works perfectly if I am streaming without changing scenes. Any idea what the problem may be? I stream Super Stream Fighter 4 on the PC and I have it capturing using OBS's Game Capture. I'm using a webcam and multiple overlays to note people's names and scores as well as images to fill in the blank spaces from resizing the game and webcam.

Crash log:
Code:
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\atidxx32.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 53E0DADA (c:\windows\system32\atidxx32.dll)
OBS version: Open Broadcaster Software v0.542b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
002EE1F0 53E0DADA 07D6AF00 002EE288 00005940 00000000 atidxx32.dll!0x53e0dada
002EE238 53A5A178 002EE3D8 002EE2CC 002EE2FC 03D789D4 atidxx32.dll!0x53a5a178
002EE2AC 53A59D65 002EE3D8 00000000 03DE233C 002EE410 atidxx32.dll!0x53a59d65
002EE3B0 53A05B35 002EE3D8 03DE233C 00000000 0503E7D8 atidxx32.dll!0x53a05b35
002EE3C4 53A091EC 002EE440 14460020 00005910 00685EC0 atidxx32.dll!0x53a091ec
002EE418 53A0E3F3 002EE4EC 002EE4EC 03D44050 021CEBE4 atidxx32.dll!0x53a0e3f3
002EE46C 53A0DD24 002EE4EC 021DE190 021CEBE4 002EE4C0 atidxx32.dll!0x53a0dd24
002EE49C 53A04B32 002EE4EC 021D1E00 004A3268 002EE4EC atidxx32.dll!0x53a04b32
002EE4B0 53DEF897 002EE4EC 005AD0A4 004A3268 00000000 atidxx32.dll!0x53def897
002EE4C8 53A379BD 002EE4EC 005AB984 002EE638 002EE66C atidxx32.dll!0x53a379bd
002EE4E0 53A1F205 005AD0A4 002EE638 004A3268 004A3194 atidxx32.dll!0x53a1f205
002EE558 67A24564 005AB984 002EE638 004A3268 004A3194 atiuxpag.dll!0x67a24564
002EE578 6AD704B0 002EE638 00000000 004A3194 004A31F4 d3d10_1core.dll!0x6ad704b0
002EE5B8 6AD73A71 002EE7D8 21696E7A 002EE804 002EE940 d3d10_1core.dll!0x6ad73a71
002EE5D4 6AD7AED8 002EE7D8 004A31F4 004A3160 69FF21C8 d3d10_1core.dll!0x6ad7aed8
002EE610 6AD7B743 00000002 002EE914 0000002C 004A3160 d3d10_1core.dll!0x6ad7b743
002EE824 6AD6A379 005AA580 00000002 002EE914 0000002C d3d10_1core.dll!0x6ad6a379
002EE844 69FF4534 00000002 002EE914 0000002C 004A3160 dxgi.dll!0x69ff4534
002EE870 69FF4501 00000002 002EE914 0000002C 004A3160 dxgi.dll!0x69ff4501
002EE88C 69FF48C5 002EE910 2169609C 0000002C 005AA430 dxgi.dll!0x69ff48c5
002EE8AC 69FF47B6 002EE910 004A318C 004A3160 6AD62150 dxgi.dll!0x69ff47b6
002EE8E8 69FF4739 00000002 002EEA34 0000002C 004A3160 dxgi.dll!0x69ff4739
002EE968 69FF4092 005AA428 00000002 002EEA34 0000002C dxgi.dll!0x69ff4092
002EE988 6AD7BCA1 00000002 002EEA34 0000002C 004A3160 d3d10_1core.dll!0x6ad7bca1
002EE9B4 6AD7CFCD 002EEA34 21696276 002EEA60 002EEB8C d3d10_1core.dll!0x6ad7cfcd
002EE9D0 6AD7DB74 002EEA34 004A3174 004A3160 69FF21C8 d3d10_1core.dll!0x6ad7db74
002EEA0C 6AD7E441 00000002 002EEB60 0000002C 004A3160 d3d10_1core.dll!0x6ad7e441
002EEA80 6AD69289 005AA3FC 00000002 002EEB60 0000002C d3d10_1core.dll!0x6ad69289
002EEAA0 69FF3F8A 002EEBAC 21696284 0000002C 002EEB60 dxgi.dll!0x69ff3f8a
002EEACC 69FF428F 00000000 002EEBAC 004A3160 6AD620E8 dxgi.dll!0x69ff428f
002EEB00 69FF423D 002EEBAC 005AA3D8 004A3160 00000000 dxgi.dll!0x69ff423d
002EEB48 69FF41E9 005AA3D8 00000002 002EEC98 0000002C dxgi.dll!0x69ff41e9
002EEBD8 6AD770C9 80004005 004A6970 00000000 002EED50 d3d10_1core.dll!0x6ad770c9
002EECEC 6AD77BD1 005AA5A0 002EED54 004A6970 002EED50 d3d10_1core.dll!0x6ad77bd1
002EED08 6AD7C3FD 005AA40C 002EED54 004A6970 002EED50 d3d10_1core.dll!0x6ad7c3fd
002EED24 67A78E39 005AA400 00000008 00000000 00000000 d3dx10_43.dll!0x67a78e39
002EED8C 67A7DAFD 004A4540 002EEE74 67AAA2E0 00000000 d3dx10_43.dll!0x67a7dafd
002EEDAC 67A57B0A 67AAA2E0 00026809 004A4540 002EEDE8 d3dx10_43.dll!0x67a57b0a
002EEDC8 67A572E4 005AA400 002F4A00 002EEE20 00000000 d3dx10_43.dll!0x67a572e4
002EEDFC 0035D435 002EEEF8 00354432 002F4A00 00000001 obs.exe!D3D10Texture::CreateFromFile+0xc5
002EEEA8 0035B4DE 002F4A00 00000001 0207A10C 02070000 obs.exe!D3D10System::CreateTextureFromFile+0xe
002EEEB0 00354432 0207A10C 002EEF1C 003545F7 00688A20 obs.exe!BitmapImageSource::UpdateSettings+0x402
002EEF00 00353A85 00688A20 00310754 00000003 65564270 obs.exe!BitmapImageSource::BitmapImageSource+0x25
002EEF0C 003545F7 00688A20 00305780 002F6280 0040F62C obs.exe!CreateBitmapSource+0x37
002EEF24 003514F3 00305780 00688A20 002F6280 00684C60 obs.exe!OBS::CreateImageSource+0xb3
002EEF40 65551897 65559401 00684C60 00684C60 00000005 obsapi.dll!SceneItem::SetRender+0x97
002EEF64 655521CF 00000005 00684C60 001E0000 002EEFD4 obsapi.dll!Scene::InsertImageSource+0x24f
002EEF98 65551F73 00684C60 00000002 74A9CD35 0002034A obsapi.dll!Scene::AddImageSource+0x13
002EEFAC 003517FD 006A6480 00000000 0038EF90 00000000 obs.exe!OBS::SetScene+0x25d
002EEFDC 0038FA21 74A96901 21697925 002EF0E8 74A96238 obs.exe!OBS::OBSProc+0xa91
002EF0B4 74A96941 0038EF90 003F06B8 00000111 00011391 user32.dll!0x74a96941
002EF0F0 74A968EA 00000000 0038EF90 003F06B8 00000111 user32.dll!0x74a968ea
002EF168 74A9CD1A 00BDBFD0 00000000 0038EF90 00011391 user32.dll!0x74a9cd1a
002EF1AC 74A9CD81 003F06B8 00000111 00011391 0002034A user32.dll!0x74a9cd81
002EF1D0 721BAEC4 007A2A80 00000001 0000000D 00000000 comctl32.dll!0x721baec4
002EF1EC 7217E16B 007A2A80 0000000D 00000200 007A2A80 comctl32.dll!0x7217e16b
002EF204 7217E30E 007A2A80 00000202 00000058 0000001F comctl32.dll!0x7217e30e
002EF25C 7217EE1B 0002034A 00000202 00000000 001F0058 comctl32.dll!0x7217ee1b
002EF300 74A96238 721C69B9 0002034A 00000202 00000000 user32.dll!0x74a96238
002EF32C 74A968EA 00000000 721C69B9 0002034A 00000202 user32.dll!0x74a968ea
002EF3A4 74AA0AB0 721C69B9 0002034A 00000202 00000000 user32.dll!0x74aa0ab0
002EF3DC 74AA0AD6 721C69B9 0002034A 00000202 00000000 user32.dll!0x74aa0ad6
002EF3FC 0038A921 00000000 00000000 00000001 21739F31 obs.exe!OBS::ListboxHook+0xc81
002EF498 6A01B3F8 00000000 00000000 00000000 00000000 dxgi.dll!0x6a01b3f8

A minidump was saved to C:\Users\SP\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-08-05_20.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module

Log file:
Code:
14:06:07: Open Broadcaster Software v0.542b - 32bit (´・ω・`)
14:06:07: -------------------------------
14:06:07: CPU Name: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
14:06:07: CPU Speed: 3301MHz
14:06:07: Physical Memory:  4095MB Total, 4095MB Free
14:06:07: stepping id: 7, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
14:06:07: monitor 1: pos={0, 0}, size={1920, 1080}
14:06:07: Windows Version: 6.1 Build 7601 S
14:06:07: Aero is Disabled
14:06:07: -------------------------------
14:06:07: OBS Modules:
14:06:07: Base Address     Module
14:06:07: 00350000         OBS.exe
14:06:07: 65540000         OBSApi.dll
14:06:07: 711F0000         DShowPlugin.dll
14:06:07: 6ADE0000         GraphicsCapture.dll
14:06:07: 69FD0000         NoiseGate.dll
14:06:07: 69FB0000         PSVPlugin.dll
14:06:07: ------------------------------------------
14:06:07: Adapter 1
14:06:07:   Video Adapter: AMD Radeon HD 7800 Series
14:06:07:   Video Adapter Dedicated Video Memory: 2127765504
14:06:07:   Video Adapter Shared System Memory: 4008204288
14:06:07: =====Stream Start: 2013-08-05, 14:06:07===============================================
14:06:07:   Multithreaded optimizations: On
14:06:07:   Base resolution: 1920x1080
14:06:07:   Output resolution: 1280x720
14:06:07: ------------------------------------------
14:06:07: Loading up D3D10...
14:06:07: Playback device Default
14:06:07: ------------------------------------------
14:06:07: Using desktop audio input: Speakers (ASUS Xonar DG Audio Device)
14:06:07: ------------------------------------------
14:06:07: Using auxilary audio input: Microphone (ASUS Xonar DG Audio Device)
14:06:07: ------------------------------------------
14:06:07: Audio Encoding: AAC
14:06:07:     bitrate: 128
14:06:07: Using text output
14:06:07: Using text output
14:06:07: Using text output
14:06:07: Using text output
14:06:07: Using bitmap image
14:06:07: Using bitmap image
14:06:07: Using graphics capture
14:06:07: ------------------------------------------
14:06:07:     device: Logitech QuickCam S5500,
14:06:07:     device id \\?\usb#vid_046d&pid_09a1&mi_00#6&28e3c82a&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
14:06:07:     chosen type: I420, usingFourCC: false, res: 640x480 - 640x480, frameIntervals: 333333-2000000, fourCC: 'I420'
14:06:07:     audio device: Disable,
14:06:07:     audio device id Disabled,
14:06:07: 
14:06:07: Using directshow input
14:06:07: Using bitmap image
14:06:07: Using bitmap image
14:06:07: Using bitmap image
14:06:07: ------------------------------------------
14:06:07: Video Encoding: x264
14:06:07:     fps: 30
14:06:07:     width: 1280, height: 720
14:06:07:     preset: veryfast
14:06:07:     CBR: no
14:06:07:     CFR: no
14:06:07:     max bitrate: 2500
14:06:07:     buffer size: 2500
14:06:07:     quality: 6
14:06:07: ------------------------------------------
14:06:08: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
14:06:08:   New Scene
14:06:08: Using bitmap image
14:06:08: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
14:06:08:   New Scene
14:06:08: Using text output
14:06:08: Using text output
14:06:08: Using text output
14:06:08: Using text output
14:06:08: Using bitmap image

Thank you.
 

hungrytiger

New Member
Sorry, I've been busy all day, R1CH. Here is the uploaded .dmp file of the most recent crash: https://copy.com/rl9qdoMPDAQf

Also here is the Crash Log to accompany the above .dmp file if it makes a difference:
Code:
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\atidxx32.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 57271D43 (c:\windows\system32\atidxx32.dll)
OBS version: Open Broadcaster Software v0.542b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
002BE1D0 57271D43 06DD0000 002BE268 00005940 00000000 atidxx32.dll!0x57271d43
002BE218 56E84118 002BE3C0 002BE2B0 002BE308 03E55564 atidxx32.dll!0x56e84118
002BE28C 56E83D0B 002BE3C0 00000000 052F0404 002BE3F8 atidxx32.dll!0x56e83d0b
002BE398 56E26135 002BE3C0 052F0404 00000000 051A0C18 atidxx32.dll!0x56e26135
002BE3AC 56E2A44C 002BE428 1BF00020 00005910 00685EC0 atidxx32.dll!0x56e2a44c
002BE400 56E2FA63 002BE4D8 002BE4D8 0402BFF8 0401C9EC atidxx32.dll!0x56e2fa63
002BE454 56E2F324 002BE4D8 03E24078 0401C9EC 002BE4A4 atidxx32.dll!0x56e2f324
002BE480 56E24F62 002BE4D8 0401FC80 094BC0A8 002BE4D8 atidxx32.dll!0x56e24f62
002BE494 57253767 002BE4D8 00000000 094BC0A8 1469153C atidxx32.dll!0x57253767
002BE4AC 56E5DEDD 002BE4D8 1468FC24 002BE628 00000000 atidxx32.dll!0x56e5dedd
002BE4C4 56E43290 1469153C 002BE628 094BC0A8 094BBFD4 atidxx32.dll!0x56e43290
002BE548 68764838 1468FC24 002BE628 094BC0A8 094BBFD4 atiuxpag.dll!0x68764838
002BE568 688204B0 002BE628 00000000 094BBFD4 094BC034 d3d10_1core.dll!0x688204b0
002BE5A8 68823A71 002BE7C8 BA947C4A 002BE7F4 002BE930 d3d10_1core.dll!0x68823a71
002BE5C4 6882AED8 002BE7C8 094BC034 094BBFA0 685221C8 d3d10_1core.dll!0x6882aed8
002BE600 6882B743 00000002 002BE904 0000002C 094BBFA0 d3d10_1core.dll!0x6882b743
002BE814 6881A379 1468E820 00000002 002BE904 0000002C d3d10_1core.dll!0x6881a379
002BE834 68524534 00000002 002BE904 0000002C 094BBFA0 dxgi.dll!0x68524534
002BE860 68524501 00000002 002BE904 0000002C 094BBFA0 dxgi.dll!0x68524501
002BE87C 685248C5 002BE900 BA947178 0000002C 1468E6D0 dxgi.dll!0x685248c5
002BE89C 685247B6 002BE900 094BBFCC 094BBFA0 68812150 dxgi.dll!0x685247b6
002BE8D8 68524739 00000002 002BEA24 0000002C 094BBFA0 dxgi.dll!0x68524739
002BE958 68524092 1468E6C8 00000002 002BEA24 0000002C dxgi.dll!0x68524092
002BE978 6882BCA1 00000002 002BEA24 0000002C 094BBFA0 d3d10_1core.dll!0x6882bca1
002BE9A4 6882CFCD 002BEA24 BA947046 002BEA50 002BEB7C d3d10_1core.dll!0x6882cfcd
002BE9C0 6882DB74 002BEA24 094BBFB4 094BBFA0 685221C8 d3d10_1core.dll!0x6882db74
002BE9FC 6882E441 00000002 002BEB50 0000002C 094BBFA0 d3d10_1core.dll!0x6882e441
002BEA70 68819289 1468E69C 00000002 002BEB50 0000002C d3d10_1core.dll!0x68819289
002BEA90 68523F8A 002BEB9C BA947340 0000002C 002BEB50 dxgi.dll!0x68523f8a
002BEABC 6852428F 00000000 002BEB9C 094BBFA0 688120E8 dxgi.dll!0x6852428f
002BEAF0 6852423D 002BEB9C 1468E678 094BBFA0 00000000 dxgi.dll!0x6852423d
002BEB38 685241E9 1468E678 00000002 002BEC88 0000002C dxgi.dll!0x685241e9
002BEBC8 688270C9 80004005 0031E178 00000000 002BED40 d3d10_1core.dll!0x688270c9
002BECDC 68827BD1 1468E840 002BED44 0031E178 002BED40 d3d10_1core.dll!0x68827bd1
002BECF8 6882C3FD 1468E6AC 002BED44 0031E178 002BED40 d3d10_1core.dll!0x6882c3fd
002BED14 685F8E39 1468E6A0 00000008 00000000 00000000 d3dx10_43.dll!0x685f8e39
002BED7C 685FDAFD 146802A0 002BEE64 6862A2E0 00000000 d3dx10_43.dll!0x685fdafd
002BED9C 685D7B0A 6862A2E0 00026809 146802A0 002BEDD8 d3dx10_43.dll!0x685d7b0a
002BEDB8 685D72E4 1468E6A0 00415800 002BEE10 00000000 d3dx10_43.dll!0x685d72e4
002BEDEC 00FBD435 002BEEE8 00FB4432 00415800 00000001 obs.exe!D3D10Texture::CreateFromFile+0xc5
002BEE98 00FBB4DE 00415800 00000001 037FA10C 037F0000 obs.exe!D3D10System::CreateTextureFromFile+0xe
002BEEA0 00FB4432 037FA10C 002BEF0C 00FB45F7 005A45E0 obs.exe!BitmapImageSource::UpdateSettings+0x402
002BEEF0 00FB3A85 005A45E0 004B0754 00000003 68354270 obs.exe!BitmapImageSource::BitmapImageSource+0x25
002BEEFC 00FB45F7 005A45E0 00426340 00417500 0106F62C obs.exe!CreateBitmapSource+0x37
002BEF14 00FB14F3 00426340 005A45E0 00417500 005A0F40 obs.exe!OBS::CreateImageSource+0xb3
002BEF30 68341897 68349401 005A0F40 005A0F40 00000004 obsapi.dll!SceneItem::SetRender+0x97
002BEF54 683421CF 00000004 005A0F40 00400000 002BEFC4 obsapi.dll!Scene::InsertImageSource+0x24f
002BEF88 68341F73 005A0F40 00000004 759FCD35 001E067A obsapi.dll!Scene::AddImageSource+0x13
002BEF9C 00FB17FD 004288C0 00000000 00FEEF90 00000000 obs.exe!OBS::SetScene+0x25d
002BEFCC 00FEFA21 001206F0 00000111 00011391 001E067A obs.exe!OBS::OBSProc+0xa91
002BF0AC 759F6238 00FEEF90 001206F0 00000111 00011391 user32.dll!0x759f6238
002BF0D8 759F68EA 00000000 00FEEF90 001206F0 00000111 user32.dll!0x759f68ea
002BF150 759FCD1A 011B5DB0 00000000 00FEEF90 00011391 user32.dll!0x759fcd1a
002BF194 759FCD81 001206F0 00000111 00011391 001E067A user32.dll!0x759fcd81
002BF1B8 72F5AEC4 00660F08 00000001 00000000 00660F08 comctl32.dll!0x72f5aec4
002BF1D4 72FD122D 00000000 00000008 00000028 00000000 comctl32.dll!0x72fd122d
002BF208 72F66CD6 001E067A 00000100 00000028 01500001 comctl32.dll!0x72f66cd6
002BF2A8 759F6238 72F669B9 001E067A 00000100 00000028 user32.dll!0x759f6238
002BF2D4 759F68EA 00000000 72F669B9 001E067A 00000100 user32.dll!0x759f68ea
002BF34C 75A00AB0 72F669B9 001E067A 00000100 00000028 user32.dll!0x75a00ab0
002BF384 75A00AD6 72F669B9 001E067A 00000100 00000028 user32.dll!0x75a00ad6
002BF3A4 00FEA921 00000000 BAF494BF 00000001 BAF494C7 obs.exe!OBS::ListboxHook+0xc81
002BF440 6854B3F8 00000000 00000000 00000000 00000000 dxgi.dll!0x6854b3f8

A minidump was saved to C:\Users\SP\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-08-06_5.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module

EDIT: I also noticed that removing an image that had chroma key enabled greatly reduced the frequency of my crashes. I still have one more image using chroma key; I will remove it and see if it helps with the crashing.

EDIT 2: Nvm the above changes ended up not helping and the high frequency the crashes is back to what it was.
 

hungrytiger

New Member
Yes, my drivers were up to date (CCC 13.8b) at the time of my OP, and no, my GPU is not OCed. I just finished manually cleaning out traces of AMD's drivers using regedit and ATI Crap Cleaner and installed the most recent, non-beta stable version of CCC (13.4), but the problem still persists. I will uninstall 13.4 and attempt to use the beta drivers once again after a full clean sweep of the leftover driver files. If OBS still crashes, I'll try an even older version of CCC and will report back here.
 
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