Bug Report OBS crashes when stream is started.

[eVoKirito]

I wan't to stream using game capture so that I can stream Archeage, but OBS is saying I must run in administrator to stream Archeage. When I click on "preview stream" or "start streaming", OBS crashes and gives me this error report. How would I go about fixing my stream? This does not happen when I don't run OBS in administrator, but if I do that, only a black screen appears instead of the game capture.

Thanks in advance for the help!



This crash appears to have occured in the 'c:\windows\system32\nvwgf2um.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 04270EC8 (c:\windows\system32\nvwgf2um.dll)
OBS version: Open Broadcaster Software v0.637b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
137DEA04 04270EC8 03696A30 0887171C 0887171C 5DD9D07C nvwgf2um.dll!0x4270ec8
137DEA74 044365DC 030A0048 0887171C 00000000 5DD9D07C nvwgf2um.dll!0x44365dc
137DEAFC 0440FF03 030A0048 137DEB30 0887171C 5DD9D07C nvwgf2um.dll!0x440ff03
137DEB1C 04246205 030A0048 137DECAC 0887171C 5DD9D07C nvwgf2um.dll!0x4246205
137DEB54 5A00D1F4 137DECAC 0887171C 5DD9D07C 137DEB90 nvumdshim.dll!0x5a00d1f4
137DEB6C 5A00E5EC 035C5B38 137DECAC 0887171C 5DD9D07C nvumdshim.dll!0x5a00e5ec
137DEB80 5A00508E 137DECAC 0887171C 5DD9D07C 137DECD8 nvumdshim.dll!0x5a00508e
137DEB98 5A00647C 0031DDC4 137DECAC 0887171C 5DD9D07C nvumdshim.dll!0x5a00647c
137DEBAC 5DDEA22A 088716FC 00000000 137DED98 5561CCCE d3d11.dll!0x5ddea22a
137DECE0 5DDBEC17 088716C0 137DED98 5DD9B910 08871690 d3d11.dll!0x5ddbec17
137DED24 5DDBB399 088716C0 088716A4 08871660 5DD9B910 d3d11.dll!0x5ddbb399
137DED58 5DDB239F 00306534 137DF0F4 08871660 08871690 d3d11.dll!0x5ddb239f
137DF034 5DDA250F 003064F4 00000004 137DF0F4 0000001C d3d11.dll!0x5dda250f
137DF04C 5DDD4599 00000004 137DF0F4 0000001C 08871660 d3d11.dll!0x5ddd4599
137DF074 5DDD3D1E 08871660 5DD9B910 08871678 5561D096 d3d11.dll!0x5ddd3d1e
137DF0BC 5DDCD0EE 137DF210 0000001C 08871660 5DD9B910 d3d11.dll!0x5ddcd0ee
137DF14C 5DDA2682 00306234 00000004 137DF210 0000001C d3d11.dll!0x5dda2682
137DF168 5DDDCD1B 08871660 137DF250 08871660 5DD9D07C d3d11.dll!0x5dddcd1b
137DF1B4 5DDDC975 137DF250 00306208 08871660 5DD9D07C d3d11.dll!0x5dddc975
137DF1FC 5DDDC24E 00306208 00000004 137DF2C8 0000001C d3d11.dll!0x5dddc24e
137DF288 5DDB9AC4 137DF338 00000001 5561D2C2 00000320 d3d11.dll!0x5ddb9ac4
137DF2B0 5DDA8C42 00306534 00000003 137DF338 00000001 d3d11.dll!0x5dda8c42
137DF318 5DDDE5D9 00000000 088700F8 137DF354 137DF36C d3d11.dll!0x5ddde5d9
137DF338 011E2DBF 80003DC0 137DF3E4 027B5249 00000500 obs.exe!D3D10Texture::CreateFromSharedHandle+0x12f
137DF3B0 011E1061 00000500 00000320 80003DC0 00404C40 obs.exe!D3D10System::CreateTextureFromSharedHandle+0x11
137DF3BC 027B5249 137DF408 00408010 003EA880 00AC0C00 graphicscapture.dll!SharedTexCapture::Init+0x109
137DF3EC 027B32D2 00AF8C80 00000000 00000000 00A7A000 graphicscapture.dll!GraphicsCaptureSource::NewCapture+0x2e2
137DF438 027B435D 3D088888 00A80800 00000000 137DF7B0 graphicscapture.dll!GraphicsCaptureSource::Tick+0x12d
137DF458 003F5870 3D088888 00000000 00000000 00000070 obsapi.dll!Scene::Tick+0x30
137DF46C 0120D512 759B338A 00000000 137DF800 77E79F72 obs.exe!OBS::MainCaptureLoop+0xb52
137DF7B8 0120B285 00000000 137DF800 77E79F72 00000000 obs.exe!OBS::MainCaptureThread+0x5
137DF7BC 759B338A 00000000 642E3F4A 00000000 00000000 kernel32.dll!0x759b338a
137DF7C8 77E79F72 0120B280 00000000 00000000 00000000 ntdll.dll!0x77e79f72
137DF808 77E79F45 0120B280 00000000 00000000 00000000 ntdll.dll!0x77e79f45

A minidump was saved to C:\Users\Matthew\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-10-06_17.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
011B0000-01326000 C:\Program Files (x86)\OBS\OBS.exe
77E40000-77FC0000 C:\Windows\SysWOW64\ntdll.dll
759A0000-75AB0000 C:\Windows\syswow64\kernel32.dll
77270000-772B7000 C:\Windows\syswow64\KERNELBASE.dll
741F0000-741F7000 C:\Windows\system32\AVRT.dll
775F0000-77609000 C:\Windows\SysWOW64\sechost.dll
77770000-7781C000 C:\Windows\syswow64\msvcrt.dll
75F20000-76010000 C:\Windows\syswow64\RPCRT4.dll
75830000-75890000 C:\Windows\syswow64\SspiCli.dll
75820000-7582C000 C:\Windows\syswow64\CRYPTBASE.dll
6F3D0000-6F3E3000 C:\Windows\system32\dwmapi.dll
75910000-759A0000 C:\Windows\syswow64\GDI32.dll
774F0000-775F0000 C:\Windows\syswow64\USER32.dll
772C0000-77360000 C:\Windows\syswow64\ADVAPI32.dll
77610000-7761A000 C:\Windows\syswow64\LPK.dll
77640000-776DD000 C:\Windows\syswow64\USP10.dll
5DF10000-5DF5C000 C:\Windows\system32\dxgi.dll
75750000-75759000 C:\Windows\system32\VERSION.dll
77FD0000-77FFC000 C:\Windows\system32\d3d10_1.dll
0F9E0000-0FA21000 C:\Windows\system32\d3d10_1core.dll
5DD90000-5DF05000 C:\Windows\system32\d3d11.dll
0F320000-0F394000 C:\Windows\system32\d3dx10_43.dll
770B0000-7720C000 C:\Windows\syswow64\ole32.dll
77070000-770A5000 C:\Windows\syswow64\WS2_32.dll
76110000-76116000 C:\Windows\syswow64\NSI.dll
72B20000-72B3C000 C:\Windows\system32\IPHLPAPI.DLL
72B10000-72B17000 C:\Windows\system32\WINNSI.DLL
71990000-719C2000 C:\Windows\system32\WINMM.dll
003E0000-005E4000 C:\Program Files (x86)\OBS\OBSApi.dll
77630000-77635000 C:\Windows\syswow64\PSAPI.DLL
77FC0000-77FC9000 C:\Windows\system32\XINPUT9_1_0.dll
76260000-763FD000 C:\Windows\syswow64\SETUPAPI.dll
75E20000-75E47000 C:\Windows\syswow64\CFGMGR32.dll
77380000-7740F000 C:\Windows\syswow64\OLEAUT32.dll
77360000-77372000 C:\Windows\syswow64\DEVOBJ.dll
76400000-7704A000 C:\Windows\syswow64\SHELL32.dll
77210000-77267000 C:\Windows\syswow64\SHLWAPI.dll
6DEB0000-6E040000 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_72d576ad8665e853\gdiplus.dll
72EA0000-72EF8000 C:\Windows\system32\WINHTTP.dll
72E50000-72E9F000 C:\Windows\system32\webio.dll
66CC0000-66E69000 C:\Program Files (x86)\OBS\libx264-142.dll
725C0000-72640000 C:\Windows\system32\UxTheme.dll
75C80000-75CE0000 C:\Windows\system32\IMM32.DLL
77410000-774DC000 C:\Windows\syswow64\MSCTF.dll
756B0000-756E5000 C:\Windows\SysWOW64\nvinit.dll
0F000000-0F006000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\detoured.dll
67A40000-67A8C000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll
67A00000-67A33000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
776E0000-7770E000 C:\Windows\syswow64\WINTRUST.dll
76120000-76240000 C:\Windows\syswow64\CRYPT32.dll
76250000-7625C000 C:\Windows\syswow64\MSASN1.dll
72650000-727EE000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\Comctl32.dll
75E80000-75F03000 C:\Windows\syswow64\CLBCatQ.DLL
6F340000-6F379000 C:\Windows\System32\MMDevApi.dll
720A0000-72195000 C:\Windows\System32\PROPSYS.dll
0FA90000-0FAC7000 C:\Program Files (x86)\OBS\plugins\DShowPlugin.dll
027B0000-027DA000 C:\Program Files (x86)\OBS\plugins\GraphicsCapture.dll
0F540000-0F56A000 C:\Program Files (x86)\OBS\plugins\NoiseGate.dll
0F510000-0F52D000 C:\Program Files (x86)\OBS\plugins\PSVPlugin.dll
59FD0000-5A0C0000 C:\Windows\system32\nvumdshim.dll
04180000-04D8A000 C:\Windows\system32\nvwgf2um.dll
04D90000-05688000 C:\Windows\system32\igd10iumd32.dll
6BAB0000-6BDF5000 C:\Windows\system32\igdusc32.dll
0FEF0000-100F7000 C:\Windows\system32\d3dcompiler_43.dll
6F380000-6F3B6000 C:\Windows\system32\AUDIOSES.DLL
143D0000-144FC000 C:\Program Files (x86)\OBS\DBGHELP.DLL

 

[Lain]

Somewhat of an annoying switchable graphics laptop issue with capture that can happen on certain models.

Try updating your video drivers. If that fails, try running the game in a borderless/windowed mode and using window capture instead. (Wouldn't recommend monitor capture generally)

 

[eVoKirito]

Somewhat of an annoying switchable graphics laptop issue with capture that can happen on certain models.

Try updating your video drivers. If that fails, try running the game in a borderless/windowed mode and using window capture instead. (Wouldn't recommend monitor capture generally)

Thanks for the help, but now whenever I stream, the stream has an echo that just plays an audio loop over and over. This loop usually lasts about 10-20 seconds, and when I restart the stream, the loop is still playing. I have muted my stream so I know it's not just because I'm just listening to the same thing in two tabs. I am also muted in game so the echo does not come from there either. I currently have music and game play going, but no mic.

 

[Lain]

If you have a mic, make sure it's not enabled in two places at once (such as enabling the mic both in the webcam properties and in audio settings, that causes it two capture twice)

Otherwise if it is not the mic that's repeating, then it's almost assuredly still just that you're watching your stream while streaming (sounds like it). Turn off the stream while streaming. Completely off, please. Just completely close your web browser.